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Room type Options Nightly price Book
Deluxe Twin Room
Room with view
377 square feet
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Maisonette
Room with view
560 square feet
2 Twin Beds and 2 Large Twin Beds
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Maisonette Sunrise View
Room with view
2 Twin Beds and 2 Large Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Deluxe Twin Sunrise View
Room with view
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Twin Room
Room with view
269 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Standard Twin Sunrise View
Room with view
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Japanese Room
Room with view
377 square feet
9 Twin Futons
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Double Room
Room with view
377 square feet
1 Large Twin Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Ski-in/ski-out resort with a restaurant

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
Multilingual staff

With a stay at Palcall Tsumagoi Resort in Tsumagoi, you'll be within a 15-minute drive of Pallcall Tsumagoi Ski Resort and Aisai no Oka Viewpoint. This ski resort is 10.3 mi (16.5 km) from Karuizawa Toy Kingdom and 15.8 mi (25.4 km) from Yubatake.

Stay in one of 135 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.

Enjoy the convenience of ski-in/ski-out access at this resort, which also features a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Tsumagoi Dining serving guests of Palcall Tsumagoi Resort. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed between November 1 and November 30.

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing. Palcall Tsumagoi Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.

The resort offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This ski resort also offers a sauna and ski passes. Complimentary uncovered self parking is available on site.

Palcall Tsumagoi Resort is a smoke-free property.

  • Children's games
  • Coffee/tea in common areas
  • Children's toys
  • Water dispenser
  • Ski passes available
  • Elevator
  • Number of bars/lounges - 1
  • Lockers available
  • Front desk (limited hours)
  • Billiards or pool table
  • Uncovered parking
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Infant/toddler toys
  • Safe-deposit box at front desk
  • Ski storage
  • Ski-in/ski-out access
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Shared microwave
  • Shopping on site
  • Hosted evening meal
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 135
  • Multilingual staff
  • Hosted evening meal (reserve)

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Palcall Tsumagoi Resort offers 135 accommodations with safes and slippers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Bathtub or shower
  • Housekeeping - once per stay
  • Hydromassage showerhead
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Number of beds 2
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Mini-fridge
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Where to Eat

A hosted evening meal is available for a surcharge daily (reservations required).

Tsumagoi Dining - This buffet restaurant serves breakfast and dinner. Reservations are required.

Magic cafe - Onsite restaurant. Open daily.

Recca - Onsite restaurant. Open daily.

Nearby Things to Do

Recreational amenities at the resort include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Snowmobiling on site
  • Mountain biking on site
  • Sledding on site
  • Playground on site
  • Racquetball/squash on site
  • Snow tubing on site
  • Mountain climbing nearby
  • Ski lift privileges
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Optional ski privileges
  • Ski lessons on site
  • Downhill skiing on site

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Front desk opens daily at 5:30 AM

Front desk closes daily at 11:00 PM

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Protective clothing is available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 24 hours

No rollaway/extra beds available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Debit cards

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 1700 per person
  • Housekeeping is available for an additional fee
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palcall Resort
  • Palcall Tsumagoi
  • Palcall
  • Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
  • Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
  • Palcall Tsumagoi Resort Resort
  • Palcall Tsumagoi Resort Tsumagoi
  • Palcall Tsumagoi Resort Resort Tsumagoi

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Alcohol is not permitted at this property.

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