The services are very prompt, if you need something, give front desk a call, and they respond very quickly
The transportation from the hotel is very easy, there are 2 mini buses that takes to Tsing Yi, or Kwai Fong station, both about 10 minutes, be aware of a longer line during morning commute hours because the residents in the apartments next to the hotel take the same bus
The underground mall has the basic to get a quick meal or basic essentials, no need to go far
The laundry service is quite good, it goes by weight, not by item, and is not so different if they take it yourself to a wash and fold service, so we used it regularly