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Mercure Troyes Centre

4.0 star property

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Photo gallery for Mercure Troyes Centre

Restaurant
A modern interior with round tables and chairs, large windows, and a view of greenery outside.
A modern interior with a built-in fireplace, a dining area with a table and chairs, and a large window allowing natural light.
A tray of assorted foods and drinks, including cheese, meats, fruits, and pastries, set on a table in front of a fireplace.
A modern kitchen with a central island, wooden cabinets, and a bar area with stools.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $156
$138 nightly
$156 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
11 Rue Des Bas Trevois, Troyes, Aube, 10004
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪10 min walk‬
  • Place, Centre de Congrès de l’Aube
    ‪11 min walk‬
  • Place, Cathédrale St-Pierre et St-Paul
    ‪14 min walk‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a round mirror, and a TV.

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Lounge
OKKO Hotels Troyes Centre
Troyes
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 298 reviews
$101 nightly
The price is $115
Sep 6 - Sep 7
Total with taxes and fees
OKKO Hotels Troyes Centre

About the neighborhood

Troyes

A stay at Mercure Troyes Centre places you in the heart of Troyes, within a 10-minute walk of Seine and Centre de Congrès de l’Aube. .This hotel is 0.7 mi (1.1 km) from Maison de l'Outil et de la Pensee Ouvriere and 0.7 mi (1.1 km) from Musée de la Maille, Mode et Industrie.

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere - 10 min walk - 0.6 miles
  • Centre de Congrès de l’Aube - 11 min walk - 0.6 miles
  • Musée de la Maille, Mode et Industrie - 12 min walk - 0.7 miles
  • Hôtel de Vauluisant - 12 min walk - 0.7 miles
  • Cathédrale St-Pierre et St-Paul - 14 min walk - 0.8 miles

Getting around

  • Troyes Station - 18 min walk
  • Paris Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪La Brasserie Vosgienne - ‬7 min walk
  • ‪Kaffee Paulette - ‬8 min walk
  • ‪Les Trois P'tits Coches - ‬9 min walk
  • ‪Chez Axelle - ‬8 min walk
  • ‪Hippopotamus - ‬1 min walk

About this property

Mercure Troyes Centre

Mercure Troyes Centre offers 71 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Make yourself at home in one of the 71 individually furnished guestrooms, featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Troyes? This hotel has 1475 square feet (137 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Restaurants on site

  • Le Cotton

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Mercure Troyes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 365 out of 586 reviews
Rating 8 - Good. 184 out of 586 reviews
Rating 6 - Okay. 29 out of 586 reviews
Rating 4 - Poor. 3 out of 586 reviews
Rating 2 - Terrible. 5 out of 586 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room, friendly staff and secure reservable parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with the most friendly people.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Terrilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent breakfast. Would definitely stay there again.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly for our pooches, room was clean and spacious, had a good nights sleep!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Clean large rooms in centre of town. Attentive staff and excellent breakfast. Parking very reasonable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with the family, staff and facilities were brilliant and the location is great to explore Troyes on foot
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed friendly stay

Excellent hotel from easy parking car to check in, breakfasts are amazing - so much choice. We have stayed a couple of times now on our way to our chalet and we always enjoy the break.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel very well equipped and decorated and great parking and close to center
Stayed 1 night in May 2024
Verified review

8/10 Good

Bartosz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,quick check in,good breakfast,close to restaurants,central location,good secure carpark.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the heart of Troyes

Great Hotel very close to the heart of Troyes. Large room, good condition, friendly service and excellent breakfast. We’ll definitely be back
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

E A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very comfortable hotel with friendly staff. Convenient for the centre of Troyes.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Stayed 1 night in May 2025
Verified review

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
The staff were attentive and made us feel welcome, safe car parking, proximity to the town good , the room was large ,I would recommend this hotel
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room, good location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Just super comfy and warm reception from all the hotel staff. Fantastic hospitality and an amazing breakfast. 100% recommended.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly and professional staff. Definitely recommend!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liesl

Liked: Cleanliness, staff & service, room comfort

Amazing stay

We loved staying at the Mercure Hotel in Troyes. The room was very clean and spacious for a family of four and the breakfast was really amazing. Troyes was lovely to explore and next time we will stay for longer
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

P A

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was excellent as always. The hotel is quirky in style and design but super clean and the rooms are luxurious. Staff are super helpful and always go the extra mile. Breakfast superb. We always have a lovely time in Metz
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, helpful staff who stored our bikes for us overnight. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, comfortable rooms. Warm and friendly staff. Great location and value. Dinner at "Hippopotamus" was excellent.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Nina

Liked: Property conditions & facilities
Lovely hotel, our third time staying here. Service excellent, staff friendly & helpful as always. Only complaint is there was no milk in our room to have with our coffee.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

E A

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Excellent hotel, a short walk from the centre of Troyes. Hugely improved since it's refurbishment. Staff helpful and friendly. Good place to stay.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Catherinea N Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent

Really lovely experience, from checking in to leaving. We had a great night sleep, was so comfortable and relaxing. The guys were super, made our 4 legged family members so very welcome.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Fani

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, comfortable and clean rooms, nice breakfast in a very good and walkable location, quite near the city historical center. Parking just crossing the street. I would definitely stay there again.
Verified review

10/10 Excellent

ANITA

Lovely
Stayed 1 night in Aug 2025