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Holiday Inn Richland on the River by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Richland on the River by IHG

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.
An aerial view of a hotel with a swimming pool surrounded by lounge chairs and umbrellas, a staircase, and landscaped areas.
A reception area with two counters, a snack bar, and a wall-mounted sign.
A hotel conference room with round tables, chairs, and a view of a lake.
A room with a wardrobe, a microwave, a coffee machine, and a small bench.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
The current price is $127
$112 nightly
$127 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
802 George Washington Way, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪1 min walk‬
  • Place, Richland - Benton City Loop
    ‪6 min walk‬
  • Place, CNS Cares
    ‪16 min walk‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of the outdoors.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a sofa, a small table, a desk with a chair, a computer, and a coffee maker.

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with two beds, a desk with a chair, a TV, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view.

Standard Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(11 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, bedside lamps, a chair, a small table, and a picture on the wall.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside lamps, a chair, a small table, and a picture on the wall.

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a bed, bedside lamps, a chair, a small table, and a picture on the wall.

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Standard Room, 1 King Bed, River View

8.2 out of 10
Very good
(23 reviews)
  • River view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Standard Room, 1 King Bed, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a window, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection
South Richland
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
3.8 out of 5, Good, 1,001 reviews
$90 nightly
The price is $103
Oct 25 - Oct 26
Total with taxes and fees
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

About the neighborhood

Richland

With a stay at Holiday Inn Richland on the River by IHG, you'll be centrally located in Richland, within a 10-minute drive of Toyota Center and Columbia River. .This hotel is 0.3 mi (0.4 km) from Richland - Benton City Loop and 0.3 mi (0.5 km) from Howard Amon Park.

What's nearby

  • Howard Amon Park - 1 min walk - 0.1 miles
  • Richland - Benton City Loop - 6 min walk - 0.4 miles
  • CNS Cares - 16 min walk - 0.9 miles
  • Three Rivers Convention Center - 11 min drive - 6.0 miles
  • Toyota Center - 11 min drive - 6.0 miles

Getting around

  • Pasco Station - 19 min drive
  • Tri-Cities Airport (PSC) - 17 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Zip's - ‬11 min walk

About this property

Holiday Inn Richland on the River by IHG

Holiday Inn Richland on the River by IHG offers 150 accommodations with safes and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a ballroom.
Enjoy American cuisine at Ripples Riverside Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richland? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ripples Riverside Grille - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ripples Riverside Grille

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 472 out of 918 reviews
Rating 8 - Good. 220 out of 918 reviews
Rating 6 - Okay. 110 out of 918 reviews
Rating 4 - Poor. 57 out of 918 reviews
Rating 2 - Terrible. 59 out of 918 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The room was clean, staff was wonderful!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location, enjoyed the water front.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff! Could use some comfortable pillows. Overall very pleasant stay close to a variety of nearby shops and restaurants.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Columbia River Park and dining options on site and close by
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really pleased with this hotel. I had a family member in the nearby hospital and it was about a 15 minute walk. The rooms are spacious, the pool and workout room are great. The staff is wonderful. It’s also right next to a beautiful riverfront park. This is a great hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Right on the river and lots of shopping and restaurants nearby
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to a busy street, we were kept up by the road noise.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were there for 5 nights only came in once. Overall really good.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The staff were great and the parking is convenient for easy room access. However my fridge was dirty in my hotel room. Looked like old cake frosting.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a balcony overlooking the park and river the room was large, clean and the bed was very comfortable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, especially the location and cleanliness! We had to request additional towels, as there was only one washcloth for three people.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Right on the river. Went for a morning walk at the river. Restaurant was nice and had excellent food! Will definitely be going back to check out the surrounding area better
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed comfortable. I would have liked more lighting and better pillows.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and so was the staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious..very comfortable and welcoming with plenty of seating..deck was great addition.All staff were pleasant and accommodating..we ate at Ripples on the River in hotel..food was appealing to look at and flavors cooked by Lucas very good..Jen our wait person was terrific!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk and great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Amenities
Pool and hot tub were clean and well kept. The bathroom was cleaned very well. The carpets throughout hotel were very stained. The ice machine was broken near our room and the water bottle fill up station was broken. It's in a nice location where you can walk along the water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
always good to stay here when we go to TriCities - good view, good area, good value
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay on the river.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean facilities, friendly staff, easy location and great parking
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay
Stayed 10 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Staff was rude.
Stayed 1 night in May 2026