A stay at Rambutan Resort places you in the heart of Townsville, steps from Museum of Tropical Queensland and Cultural Centre Townsville. .This luxury hotel is 0.3 mi (0.5 km) from Perc Tucker Regional Gallery and 0.3 mi (0.6 km) from ReefHQ.
What's nearby
Museum of Tropical Queensland - 2 min walk - 0.1 miles
The Strand Beach - 6 min walk - 0.4 miles
Magnetic Island Ferry Terminal - 8 min walk - 0.5 miles
Castle Hill - 15 min walk - 0.8 miles
Queensland Country Bank Stadium - 18 min walk - 1.0 mile
Getting around
Townsville Station - 7 min drive
Townsville, QLD (TSV) - 17 min drive
Restaurants
Cowboys Leagues Club - 6 min walk
Tobruk Kiosk - 8 min walk
Pedlar Project - 6 min walk
Grill'd - 8 min walk
Rock Paper Scissors the Strand - 13 min walk
About this property
Rambutan Resort
Rambutan Resort offers 45 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 45 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Grab dinner at Amarti's, a restaurant that specializes in barbecue. You can also grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Amarti's - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free covered self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 32 per person
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Amarti's
Things to do
Outdoor pool
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Free pool cabanas
Pool loungers
Pool umbrellas
Rooftop terrace
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 100 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 10 to 32 per person
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The private guestrooms are serviced every 3 days.
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply
Property is also known as
Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville
Rambutan Resort Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 389 out of 823 reviews
10 - Excellent
389
Rating 8 - Good. 267 out of 823 reviews
8 - Good
267
Rating 6 - Okay. 97 out of 823 reviews
6 - Okay
97
Rating 4 - Poor. 41 out of 823 reviews
4 - Poor
41
Rating 2 - Terrible. 29 out of 823 reviews
2 - Terrible
29
8.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Andrew
Jan 23, 2026
The most luxurious hotel I’ve had the pleasure of staying at for many years with totally friendly & helpful staff from the bottom to the top 👌. With the added beauty of the fantastic rooftop bar & swimming pool 😎🙏, 10 out of 10
Clean, everything we needed, nice pool, easy late check-in.
David
Stayed 1 night in Jan 2026
10/10 Excellent
Jollene
Jan 13, 2026
Jollene
Stayed 1 night in Dec 2025
2/10 Terrible
Sherry
Traveled with family
Jan 13, 2026
Disliked: Cleanliness, staff & service
I am rating this hotel terrible as we didn’t get to stay there due to Cycline Koji as we were stuck in Rockhampton due to Bruce Highway closed. We phoned to let them know 1st thing in the morning as soon as we knew the roads were closed due to the Cyclone but they would not refund our accommodation which I thought was extremely disappointing that they had no lack of empathy that we could not physically get to the hotel being 8 hrs drive away in a cyclone. Such a bad and uncaring attitude for a hotel in such extreme circumstances.
Sherry
Stayed 1 night in Jan 2026
6/10 Okay
Eric
Traveled with family and small children
Jan 4, 2026
Liked: Amenities
Disliked: Cleanliness
Stay was good for the purpose; location is great and the overall setup offers a lot, especially the bar and restaurant next to the pool are fantastic. Room was ok, nothing special, but unfortunately, the floor was not very clean and during the night it was quite loud, especially as there is a large fan on the roof that makes quite some noise. Staff is very friendly. Parking works quite well (there is even an undercover parking area right underneath the pool level; entrance at the back of the block).
Very noisy. The rooms are directly outside the pool / bar area and music can be heard from the rooms. Despite the bar bar and restaurant closing at 10pm people still sit in the pool area and drink. If you are after a quiet night this isn’t the place for you.
The staff are nice and the location is central but it is very noisy.
Kristine
Stayed 1 night in Dec 2025
4/10 Poor
Katie
Dec 29, 2025
Disliked: Cleanliness
Very disappointed that the cleaner walked into my room at 9:15 am and didn’t even knock. Very rude and unprofessional.
Fantastic property! Had a lovely stay...nothing to fault!
Heidi
Stayed 1 night in Dec 2025
10/10 Excellent
Daniel
Traveled with family
Dec 22, 2025
Liked: Cleanliness, staff & service, amenities
What a fantastic spot! Restaurants are amazing both upstairs and downstairs. The pool area is divine beautiful. Spacious only floor would be the water pressure LOL.
The room was very clean and spacious. The person working at the desk was incredibly kind and answered all of my phone questions with patience and care. I just regret not asking him his name because I would like to give him a special mention. The location and cleanliness of the hotel would definitely make me choose it again. It has parking and that is also a great perk.
Maria Pia
Stayed 1 night in Nov 2025
10/10 Excellent
Rocco
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
Our one night stay here was very comfortable and quiet. Whilst our room was very basic and a little aged it was clean, the sheets crisp and the bed large and comfy. The hotel has amazing character and a really good vibe especially the rooftop area. The staff were so friendly, helpful and efficient. We enjoyed a lovely breakfast - delicious omelette and coffee, and a great woodfire pizza dinner. Thank you, we look forward to returning.
Rocco
Stayed 1 night in Nov 2025
8/10 Good
Suzanne
Traveled with group
Nov 7, 2025
Liked: Cleanliness
The staff were pleasant and helpful. Room was clean. Everything you need in one place restaurant, bar and pool.