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Aparthotel

Oaks Townsville Hotel

4.5 star property

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Lunch, dinner served; local and international cuisine, ocean views
Property amenity
Desk, iron/ironing board, cribs/infant beds, free WiFi
Meeting facility
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
$120
$120 nightly
$120 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, Museum of Tropical Queensland
    ‪7 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

Mount Stuart Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom Dual Key

View from room

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

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Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Mt Stuart Studio | View from room

Mt Stuart Studio

  • Mountain view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4

Similar properties

Breakfast, lunch and dinner served
The Palmer Collective
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 804 reviews
$111 nightly
The price is $123
Feb 1 - Feb 2
Total with taxes and fees
The Palmer Collective

About the neighborhood

Townsville

Located in Townsville (South Townsville), Oaks Townsville Hotel is a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery. .This luxury aparthotel is 1.2 mi (1.9 km) from Cultural Centre Townsville and 1.2 mi (2 km) from Museum of Tropical Queensland.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • Museum of Tropical Queensland - 7 min walk - 0.4 miles
  • Magnetic Island Ferry Terminal - 8 min walk - 0.5 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Castle Hill - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪A Touch of Salt - ‬12 min walk
  • ‪Pedlar Project - ‬12 min walk
  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪Padoka Cafe - ‬4 min walk
  • ‪Bellevue Hotel - ‬7 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with free parking, 4-minute walk to Maritime Museum of Townsville
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
At Oaks Townsville Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Onsite venue - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 823 out of 1573 reviews
Rating 8 - Good. 537 out of 1573 reviews
Rating 6 - Okay. 133 out of 1573 reviews
Rating 4 - Poor. 53 out of 1573 reviews
Rating 2 - Terrible. 27 out of 1573 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robyn

Liked: Cleanliness, room comfort
East check in. Room well equipped for size of room. Small verandah, but not pleasant on verandah with air con blowing and mostly only rooftop views on 3rd floor. Cooking facilities and washer dryer. Everything clean.
Stayed 1 night in Oct 2025

8/10 Good

Rodney

Business traveler
Liked: Cleanliness, room comfort
Have stayed here before and overall very good. However this time there were issues with communication. I had arrange the night before to allow me to go into an unused clean room early when I arrived so that I could change into work clothes and leave luggage. When I arrived none were available! However they allowed me to use the gym to change. On the second day I returned to the room at about 2.30pm and it hadn't been serviced.
Stayed 2 nights in Oct 2025

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Parking was tight but service and accommodation was excellent
Stayed 1 night in Aug 2025

6/10 Okay

Adrian

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Casilda

Liked: Cleanliness, room comfort
Loved that it had a mini stove. The other places I stayed at only had a microwave.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Shelby

Liked: Cleanliness, room comfort

Very accommodating

Caitlin at front desk reception was so accommodating . We needed an early check in and she made it happen with a smile. We were so grateful. We will be back for sure.
Stayed 1 night in Sep 2025

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Comfortable friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Check in staff very welcoming
Stayed 1 night in Aug 2025

6/10 Okay

Vicky

Liked: Room comfort
Once checked in which went smooth we went to our room and the room had a disgusting smell, I would describe as rotten BO. We went out to dinner and only slept there with balcony door open for fresh air
Stayed 1 night in Aug 2025

10/10 Excellent

Angelo

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, room comfort

Enjoyed my stay

I was very impressed with the hotel and its location. I hadn't been to that area of Townsville before and found it the ideal location as was situated near the water and a short walk to the city. The hotel itself had many amenities that I hadn't expected. I was a bit disappointed that I was only there for one night,
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Stayed 1 night in Aug 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Mohammed

Business traveler
Liked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Farhana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, room comfort

Only one issue

Early check in was arranged very easily for my partner coming off night shift. Consistently reasonably priced. Only complaint was that cleaner entered the room early and before we had checked out. My partner was still sleeping. She then got angry and stated slamming doors and making lots jot noise in the hallway when told that there was still 1.5 hours until check out. Otherwise the stay was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Always good to return to a favourite hotel which is accessible, quiet, familiar and safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dragan

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025