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Aparthotel

Oaks Townsville Hotel

Property class: 4.5

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Photo gallery for Oaks Townsville Hotel

A bar area with a counter, stools, and a variety of bottles.
A swimming pool with a tiled edge, surrounded by a white building with columns, palm trees, and a clear sky.
A balcony with a table and chairs overlooking a marina with boats and a cityscape.
A restaurant setting with a bar area in the background, featuring shelves with bottles and a grill.
A modern hotel interior with glass doors, a checkered floor, and a visible "METROPOLI HOTEL" sign.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
The current price is $149
$149 nightly
$149 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪18 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Two Bedroom Dual Key

A modern hotel room with a kitchenette, a sofa, a bed, and a large window.

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Mt Stuart Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Mt Stuart Studio

  • Mountain view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City Studio

A marina with boats, a road, and modern buildings.

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for TWO BEDROOM DUAL KEY

Desk, iron/ironing board, WiFi (free), bed sheets

TWO BEDROOM DUAL KEY

  • 1011 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

QUADRUPLE KING BED TWO BEDROOMS

  • Sleeps 6
  • Free WiFi

Similar properties

Exterior
Holiday Inn Townsville by IHG
Townsville
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
3.8 out of 5, Good, 11 reviews
$100 nightly
The price is $100
Sep 20 - Sep 21
Total with taxes and fees
Holiday Inn Townsville by IHG

About the neighborhood

Townsville

Located in Townsville (South Townsville), Oaks Townsville Hotel is a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery. .This luxury aparthotel is 1.2 mi (1.9 km) from Cultural Centre Townsville and 1.2 mi (2 km) from Museum of Tropical Queensland.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • Queensland Country Bank Stadium - 18 min walk - 1.0 mile
  • The Strand Beach - 20 min walk - 1.1 miles
  • Castle Hill - 20 min walk - 1.1 miles
  • Reid Park Street Circuit - 4 min drive - 1.4 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Hotel Allen - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tobruk Kiosk - ‬3 min drive
  • ‪Mansfield Hotel - ‬3 min drive

About this property

Oaks Townsville Hotel

Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
At Oaks Townsville Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Onsite venue - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 840 out of 1603 reviews
Rating 8 - Good. 547 out of 1603 reviews
Rating 6 - Okay. 134 out of 1603 reviews
Rating 4 - Poor. 55 out of 1603 reviews
Rating 2 - Terrible. 27 out of 1603 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Annalisa

Liked: Cleanliness, check-in, communication, listing accuracy
The view the bed the friendliness of the staff the location and the options nearby, everything was great
Stayed 7 nights in May 2026
Verified review

8/10 Good

Peta

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arden

Liked: Cleanliness, check-in, communication, listing accuracy
Nice and clean, room size was great and location was nice and close to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, check-in, communication, listing accuracy
Nice spot, good price
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, check-in, communication, listing accuracy
Well appointed room and facilities.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Michelle

Liked: Check-in, communication, listing accuracy
Nice view from balcony
Stayed 2 nights in May 2026
Verified review

8/10 Good

Dartagnan

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location, view was beautiful, great restaurant out the front. Will definitely be back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, check-in, communication, listing accuracy
Room was nice and clean, Easy check in process. Staff was great. Thank you Oaks Townsville 👌
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love staying at Oaks
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, communication, listing accuracy
Reasonably good , noisy during afternoon with drills being used in building noise echoing.. Fire alarm test not long after checkin ..
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sadia

Liked: Cleanliness, check-in, communication, listing accuracy
Every single time I stayed there its being a beautiful memory. Though I felt the price a bit high. Will definitely keep staying there., Thank you so very much for the beautiful stay. Thanks again. The staff is so wonderful too. Thank you staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, check-in, communication, listing accuracy
Modern, spacious and well-appointed studio with awesome little kitchenette with full fridge and washing machine and drier too. Loved the location on Palmer Street with lovely Metrople pub at the front and heaps of other bars, pubs and restaurants in short walking distance. About 20 minute walk to stadium. Highly Recommend.
View from Metropol hotel at the front
Metropol Hotel front
Stayed 3 nights in May 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was tight but service and accommodation was excellent
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kirilee

Liked: Cleanliness, check-in, communication, listing accuracy
The only item i would add would be a lid for the frypan to reduce splatter & steam
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, communication
Great place, good value.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Jia Hui Jilina

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment is a little tad old. Can do with some upgrade works. The chair in the room has leather tearing and the toilet bowl was leaking water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

John

Liked: Cleanliness, communication
Clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, communication
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay.