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Grand Hotel and Apartments Townsville

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Photo gallery for Grand Hotel and Apartments Townsville

A modern indoor pool area with lounge chairs, a pool table, and a seating area with a hat and sunglasses on a tray.
A modern reception area with a curved counter, a flat-screen TV, and a decorative wall with a painting.
A modern hotel room with a dining area, a bed, and a kitchenette.
A modern living room with a sofa, armchair, and a dining table with a bowl of apples. A balcony with a view of the city and mountains is visible through large windows.
A multi-story hotel with a modern design, featuring balconies and a ground-level retail space.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Laundry
The current price is $132
$120 nightly
$132 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Superior Room

9.4 out of 10
Exceptional
(32 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior One Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(12 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Two Bedroom Apartment

9.4 out of 10
Exceptional
(6 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior One Bedroom Apartment (King and Sofa)

A modern hotel room with a dining area, a bed, and a kitchenette.

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(11 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier King Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier One Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Stadium View King Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Stadium View 1 Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Lobby lounge
Hotel Grand Chancellor Townsville
Townsville
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,001 reviews
$105 nightly
The price is $115
Sep 13 - Sep 14
Total with taxes and fees
Hotel Grand Chancellor Townsville

About the neighborhood

Townsville

A stay at Grand Hotel and Apartments Townsville places you in the heart of Townsville, within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. .This luxury hotel is 1 mi (1.6 km) from The Strand Beach and 1 mi (1.7 km) from ReefHQ.

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.3 miles
  • Castle Hill - 12 min walk - 0.6 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Queensland Country Bank Stadium - 13 min walk - 0.7 miles
  • Townsville Entertainment & Convention Centre - 4 min drive - 1.4 miles

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Shaw and Co - ‬7 min walk
  • ‪Flinders Street Wharves - ‬8 min walk
  • ‪City Lane - ‬7 min walk

About this property

Grand Hotel and Apartments Townsville

Grand Hotel and Apartments Townsville offers 106 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring minibars. Rooms have private furnished balconies. Complimentary wired and wireless internet access is available. Bathrooms feature showers, designer toiletries, and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 20 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Secure parking, helpful staff, great location and very clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Perfect location with the perfect set up
Stayed 1 night in May 2026
Verified review

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and enjoyable overnight stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Our apartment wasn’t great as it smelt of cooking oil but the staff were awesome at moving us to a better room!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Edgardo Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking. Clean room
Stayed 1 night in May 2026
Verified review

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a bit of a renovation in places, but is great value for money otherwise. Location is fantastic and staff helpful. The TVs are super annoying and difficult to connect to. That is my biggest gripe.
Stayed 1 night in May 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed apartment
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colan Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and it was quiet, clean and very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and tidy. Lovely pool
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room all over great vibe
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Keeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, clean room Overall nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The secure undercover parking was excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
everything was fantastic
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kraigh

Liked: Cleanliness, property conditions & facilities
Great Stay! Highly recommend as one of the best in Townsville
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Grand. Excellent Customer Service at reception everyday, loved that it was seconds away from restaurants, pubs, mini supermarket and other food places. We were close to everything in the city that we wanted to visit. We stayed for Christmas period so some places were closed in the city but that’s expected, thankful that the malls in Townsville were open for shopping galore. Pool was clean everyday and parking was safe for our rental car.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice staff
Stayed 1 night in Sep 2025