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Hotel d'Alcantara

Property class: 3

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Photo gallery for Hotel d'Alcantara

A two-story brick building with a symmetrical facade, large windows, and a central entrance with an arched doorway.
A modern interior with a seating area featuring sofas and a table, a decorative sculpture, and artwork on the walls.
A modern hotel lobby with a reception desk, seating area, and artwork on the walls.
A modern hotel lobby with a wooden parquet floor, a seating area with a sofa and chairs, a reception desk, and large windows with curtains.
An outdoor patio with wooden tables and chairs, surrounded by greenery and a brick building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service
The current price is $144
$125 nightly
$144 total
Total with taxes and fees
Sep 23 - Sep 24

Explore the area

View in a map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500
  • Place, Grand Place
    ‪3 min walk‬
  • Place, Tournai Cathedral
    ‪6 min walk‬
  • Place, Belfry of Tournai
    ‪8 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪23 min drive‬

Room options

View all photos for Twin Room

A neatly made bed with white linens, a bedside table with a red book, and wall-mounted lamps.

Twin Room

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A modern bedroom with a large bed, two bedside tables, a chair, and a wall-mounted artwork.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR

  • Sleeps 4
  • Free WiFi

FAMILY ROOM DELUXE

  • Sleeps 8
  • Free WiFi

Similar properties

Hôtel HEMERA
Tournai
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 43 reviews
$117 nightly
The price is $135
Aug 31 - Sep 1
Total with taxes and fees
Hôtel HEMERA

About the neighborhood

Tournai

With a stay at Hotel d'Alcantara in Tournai, you'll be just steps from Museum of History and Archaeology and Eglise Saint-Quentin. .This hotel is 0.1 mi (0.2 km) from Pont des Trous and 0.5 mi (0.9 km) from Tournai Cathedral.

What's nearby

  • Grand Place - 3 min walk - 0.2 miles
  • Eglise Saint-Quentin - 3 min walk - 0.2 miles
  • Tournai Cathedral - 6 min walk - 0.4 miles
  • Belfry of Tournai - 8 min walk - 0.4 miles
  • TAMAT - 10 min walk - 0.6 miles

Getting around

  • Tournai Station - 14 min walk
  • Lille (LIL-Lesquin) - 31 min drive

Restaurants

  • ‪Brasserie Le Beffroi - ‬3 min walk
  • ‪Comptoir 17 - ‬3 min walk
  • ‪La Douce Heure - ‬4 min walk
  • ‪Les Enfants Terribles - ‬2 min walk
  • ‪Kennedy - ‬3 min walk

About this property

Hotel d'Alcantara

Hotel d'Alcantara offers 25 accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Tournai hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and luggage storage.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Hotel d'Alcantara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 243 reviews
Rating 8 - Good. 89 out of 243 reviews
Rating 6 - Okay. 24 out of 243 reviews
Rating 4 - Poor. 4 out of 243 reviews
Rating 2 - Terrible. 0 out of 243 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess upon arrival was wonderful and super accommodating.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the reception was very friendly, showed us how to use the elevator to our rooms. The room itself was good, enough space to walk around in. It had some hangers for dresses, a little desk. The sheets were clean, multiple soft pillows and a harder pillow to sleep on. The bathroom was big enough for two people, but not much storage room there. I put my beauty bag on the counter of the window. You did see some mold in the corners of the shower, the shower heads had some limescale. The radiator had a lot of dust on it. It was 30° celcius during the day, so the room really heated up. We totally missed some airco during the evening/night. The breakfast was Intercontinental, with different types of bread, 5 choices of cheese and charcuterie, veggies, yogurt. Eggs, bacon, beans, sliced fruit and whole fruit. Different kinds of coffee and tea, juices. It was definitely enough and enough choices. Overall I would come back here, but not during hot summer time because of the lack of airco...
Stayed 2 nights in May 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rizqui

Liked: Cleanliness, staff & service, amenities
Propre proche des restaurants
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ingo

Liked: Cleanliness, staff & service, amenities
Zimmer war großzügig, Personal sehr nett
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
C'est notre deuxième séjour dans cet hôtel et, une fois encore, le personnel a été formidable, la chambre spacieuse, très propre, avec une petite terrasse en bonus. Notre demande spéciale d'avoir de préférence une chambre au rez-de-chaussée et avec douche plutôt qu'une baignoire, pour mon amie PMR, a été prise en compte. Machine à café/thé/chocolat chaud disponible gratuitement pendant toute la durée de notre séjour. Tout était parfait. Superbe établissement. Nous y reviendrons.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

laurent

Disliked: Staff & service, room comfort

Decevant

Decevant, grande chambre froide, rue passante et bruyante, petit dej quelconque Bref cela ne correspond pas ni a la promesse du site ni au 172eur payé pour la nuit
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choix dans l'ensemble

Excellent hôtel dans l'ensemble, et proche de la grand place de Tournai et de tous les musées ainsi que la cathédrale. Les chambres sont confortables et le petit déjeuner très satisfaisant. Seul bémol, la chambre disposait de deux petits lits plutôt que d'un lit double et c'était bien moins confortable.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Clemens

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Een hele grote kamer, helaas geen stoeltjes, nachtkastjes en plek voor koffer. Terwijl plek zat. Verzorging ok.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour Tournaisien

L'hotel est bien situé en plein coeur de la ville de Tournai. Le bâtiment ancien n'empêche pas des équipements modernes et de qualité. Le personnel est très accueillant et fort sympathique. Un moment plaisant dans cette petite ville qui vaut d'être découverte.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, proche de la belle grand place de Tournai
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Gérald

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel tres accueillant chambre tres spacieuse Hôtel tres bien situe
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn sfeervol hotel op mooie locatie. Zeer vriendelijk personeel, grote ruime kamers en heerlijk ontbijt.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit hôtel charmant

Nous avons été surclassé dans un appartement sous les combles. Spacieux, climatisé. Manque un miroir dans les chambres, douche pas très pratique. Superbe petit dejeuner : produits frais, varié, copieux.
Stayed 2 nights in Jul 2024