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Hotel Innes by HappyCulture

4.0 star property

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Daily buffet breakfast for a fee
In-room safe, desk, blackout drapes, soundproofing
Reception
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $113
$95 nightly
$113 total
Total with taxes and fees
May 30 - May 31

Explore the area

View in a map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000
  • Place, Basilica of Saint-Sernin
    ‪6 min walk‬
  • Place, Place du Capitole
    ‪9 min walk‬
  • Place, Capitole de Toulouse
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

In-room safe, desk, blackout drapes, soundproofing

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Toulouse

With a stay at Hotel Innes by HappyCulture, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Rue d'Alsace-Lorraine. .This hotel is 0.3 mi (0.4 km) from Garonne and 0.4 mi (0.6 km) from Capitole de Toulouse.

What's nearby

  • Garonne - 5 min walk - 0.3 miles
  • Basilica of Saint-Sernin - 6 min walk - 0.4 miles
  • Place Wilson - 8 min walk - 0.5 miles
  • Place du Capitole - 9 min walk - 0.5 miles
  • Capitole de Toulouse - 9 min walk - 0.5 miles

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Brioche Dorée - ‬4 min walk
  • ‪La Compagnie Française - ‬4 min walk
  • ‪Kai Wok - ‬5 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Mak Food - ‬4 min walk

About this property

Hotel Innes by HappyCulture

Hotel Innes by HappyCulture offers 43 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 43 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Children aged 3 and younger eat free breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (EUR 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children aged 3 and younger eat free breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee

BEST WESTERN Athenee Toulouse

Best Western Athénée Happyculture Hotel Toulouse

BEST WESTERN Hotel Athenee Toulouse

Best Western Athénée Happyculture Hotel

Toulouse Best Western

Best Western Athénée Happyculture Toulouse

Best Western Athénée Happyculture

Hotel Innes

Best Western Hotel Innes

Innes By Happyculture Toulouse

Hotel Innes by HappyCulture Hotel

Hotel Innes by HappyCulture Toulouse

Hotel Innes by HappyCulture Hotel Toulouse

Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 507 reviews
Rating 8 - Good. 170 out of 507 reviews
Rating 6 - Okay. 37 out of 507 reviews
Rating 4 - Poor. 8 out of 507 reviews
Rating 2 - Terrible. 1 out of 507 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nafiz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffery

Stayed 1 night in Jan 2026

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

martin

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, amenities
Very clean smallish room .Comfortable bedding.very pleasant staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, modern and clean hotel a few minutes of walk from Capitole. Breakfast was excellent, with hot scrambled eggs, potato patties and bacon, or you could boil eggs per your wish. Salami, cheese, several types of breads with butter, pastries, pancakes with jams, peanut butter, berries sauce. Excellent coffee machine and many options for tea. I had the comfort room, modern and clean, with bathrobes and slippers. The shower water pressue was excellent. Everything was great!
Stayed 4 nights in Oct 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but functional room ,very clean with comfortable bed great location Breakfast was adequate
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast with grocery shops nearby as well as rsstaurants
Stayed 1 night in Oct 2025

8/10 Good

Alexander N

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Stayed 1 night in Sep 2025

8/10 Good

Debbie, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman who checked me in was kind and patient. The room was clean and comfortable, though quite small. The breakfast had many options, though I’m not sure it was worth the cost. I was given misinformation regarding the bus to the airport; it would be very helpful to future travelers to have better information on which bus to catch, the location, and the accurate cost.
Stayed 1 night in Sep 2025

10/10 Excellent

Christiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly little lovely place

Nice little friendly Hotel in good walking distance to centre and close to railway station!
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Yosif

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities

Good value and welcoming staff

Warm and welcoming staff. A few pleasant perks like filtered water (flat and sparkling) in lobby at all times. We had room on 7th (basically in the roof) so the ceiling was lower in the far half of tge room, which does not make ot look as spacious. The window is below eye level. Comfortable bed. Well located hotel, close to everything by foot.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

Aziza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

We booked a very last minute stay at Happy Culture and we received a warm welcome from Penelope. They were so helpful and kind. We arrived minutes after booking and everything was ready for us and nothing was too much trouble. Would highly recommend. Beware of the spiral stairs to the roof roomsZ
Stayed 1 night in Jul 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfect for our stopover in Toulouse. Front desk was extremely helpful. Location was wonderful as Toulouse is a very walkable city. Parking was a bit confusing as it's entrance is right next to the lobby entrance and has a very narrow driveway. There are limited spots and difficult to get in and out of. Other than the parking scenario, this was an affordable and quaint hotel option to stay in this wonderful city.
The view from our room
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with many convenient features like filtered water.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience and stay. The room was small as others have noted but was clean, well appointed with comfortable beds and great air conditioning on a hot day. Breakfast was very good. Paola and Lorenzo were excellent at the check-in and checkout. Very kind and helpful. Would recommend for all these reasons and fantastic location easy walk to the center of town and many restaurants.
Stayed 1 night in Jun 2025