Puerto Natales (PNT-Teniente J. Gallardo) - 86 min drive
Restaurants
Cafeteria el paso - 7 min drive
About this property
Hostería Pionero
Hostería Pionero offers 9 accommodations. Each accommodation is individually decorated. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 9 individually decorated guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a terrace and a garden and make use of amenities such as concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
At Hostería Pionero, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.
Property amenities
Parking and transportation
Free offsite parking
Area shuttle (surcharge)
Free uncovered self parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM to 9:30 AM
A bar/lounge
A restaurant
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
2 private bathrooms
Free toiletries
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Heating
Individual decor
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between April 16 and October 15.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 338.00 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hostería Pionero Inn Torres Del Paine
Hostería Pionero Inn
Hostería Pionero Torres Del Paine
Hostería Pionero Inn
Hostería Pionero Torres Del Paine
Hostería Pionero Inn Torres Del Paine
Hostería Pionero Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The place was perfect for what we needed. A quiet place to sleep for a night and close enough to Torres del Paine NP, we could return early in the morning. The room felt cold, but the warm comfy bed and blankets kept us warm at night. We slept well! The breakfast was more than enough and the staff was nice.
Clean room, Tania was lovely and great service, the property was so relaxing and nice to be surrounded by nature. The dogs on the property were also a lovely surprise. The location is what you pay for to be closer to the national park saving you some time.
Holly
Stayed 3 nights in Dec 2025
Verified review
8/10 Good
Vinod Kumar
Jan 5, 2026
Liked: Cleanliness, staff & service
Excellent staff and dinner but hot water is an issue especially if you leave early mornings
The property is a gateway to Torres Del Paine Park. The room’s size is good, hot water heater needs to warm up to 8 minutes, I suggest to use Apple map instead google map in the area
We had a wonderful stay here! The staff and accomodation made for a very special Christmas. I would recommend Hosteria Pionero to anyone and I will be returning.
Zoe
Stayed 2 nights in Dec 2024
Verified review
6/10 Okay
Paresh
Feb 24, 2026
Google maps does not show correct location. Place is very beautiful. Only thing is if you come to this place late at night, let them know up front
Good hotel to stay just outside Torres del Paine park on east side. Staff is helpful and friendly. Rooms are comfortable and bathrooms clean. Breakfast is ok. Make sure to check with reception how to get in if coming late in night, as there's no staff after 11 PM till 6 AM. Overall a good stay in nature
Chandan
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Shujie
Jan 16, 2024
Liked: Cleanliness, staff & service
Staff is nice and friendly. Dinner was good.
Shujie
Stayed 2 nights in Dec 2023
Verified review
6/10 Okay
Kimberly
Feb 13, 2026
Staff was very kind, but the owner seemed to hate having guests. It was absolutely not worth the price we paid
overall nice place and great service in the restaurant. Unfortunately the room was freezing cold (heating only turned on in the evening + morning) and price of dinner overpriced compared to price levels in Castillo/ in the area. There are better options to stay for value for money closer to the city center.
Having read previous reviews we were rather worried about we would greet us on arrival however:
- we had a nice room on the 1st floor. Water pressure wasn’t great but if you started the shower 5 minutes before you needed it the. The water was nice and hot.
- staff were very friendly, helpful and eager to please.
- we ate at the hotel (US$45 each) as there weren’t any other options in Cerro Castillo. The 3 course evening meal (we had a choice of 2 dishes) was very nice.
- Breakfast (coffee, cheese and ham) was good. There were other options (cakes, cereal and yoghurt) that we didn’t try.
- There was no Wifi in our room.
Overall if you need a stop over in Cerro Castillo then don’t be put off by all the reviews.
That said the cost at US$250 per night is expensive and certainly not value for money.
Steve
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Jerry
Mar 17, 2025
Liked: Cleanliness, staff & service
A pricier option as accommodation. Very poor service for WiFi. Dining options very limited. Adequate breakfast. Nice quiet country setting.
Would not recommend this hotel. No internet food too expensive, poor breakfast
No reason to spend extra to stay here v/s Porto natales. Recommend skipping this property
anil
Stayed 3 nights in Feb 2025
Verified review
4/10 Poor
B
Feb 22, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly, but there was often no hot water for showers and the rooms were very cold. We were disappointed with the food as well.
I was really disappointed to see our bill of almost 400 dollars for 2 dinner for 3 people.
The hotel charged us in dollars and the prices. 55 dollars per person .
5 dollars for a bottle of water..
The service was amazing but definitely not a fair price and mostly because ww didn’t get a print menu
The rooms was OK, but there was not an option for do not disturb/no housekeeping. My stuff got moved around and because there was no safe, things like my passport and credit cards were touched. The staff were friendly, but meals, except breakfast, are not included. The dinner I ate was $45. It was alright. The windows do not have bug screens or anything of that nature, so when the housekeepers opened up the windows when they cleaned, flies and other insects got everywhere in the room. The flies were all over. Both alive and dead. Not worth the price.
The staff were exceptionally helpful, and that is all that is keeping this from a one star review. I would advise looking to other accomodation.
Disappointed that the room did not have hot water and they only switch on the tank after you call them. And then it took anywhere from 30 to 60 minutes to get luke warm water and had to let the shower run for 4 to 7 minutes before the water became warmer.
Some mosquitoes around and lunch and dinner were way overpriced - which I found out later when the bill came.
Room was nice, but bathroom was small.
Bright spot was Jose and staff did a very good job with the food service.
Located in a residential area, so no activities around.
Decent but would not stay there again.