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The Heritage Hotel

Property class: 3

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Photo gallery for The Heritage Hotel

A restaurant with a bar area, wooden chairs, and tables.
A balcony with a white balustrade, a flagpole with a flag, and a view of a coastal town.
A hotel room with a bed, two chairs, a desk, a television, and large windows with curtains.
A bar area with a counter, multiple taps, and a variety of bottles and glasses.
An indoor swimming pool with a clear water logo, tiled walls, and a checkered floor pattern.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $148
$124 nightly
$148 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪6 min walk‬
  • Place, Inner Harbour
    ‪9 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪53 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with two beds, a desk with a computer and a telephone, and a mirror.

Double or Twin Room

8.6 out of 10
Excellent
(23 reviews)
  • Beach view
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, two chairs, a desk, a television, and large windows with curtains.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 54 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

A hotel room with two beds, a nightstand, a lamp, and a patterned wall.

Deluxe Suite

  • Sea view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a large mirror, a dresser with a TV, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, each with a wooden headboard, bedside tables, and lamps.

Triple Room

  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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  • Pet friendly
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4.6 out of 5, Wonderful, 1,000 reviews
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The price is $92
Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

Torquay

With a stay at The Heritage Hotel in Torquay (Torquay City Centre), you'll be within a 10-minute walk of Princess Theatre and Torquay Marina. .This beach hotel is 11.9 mi (19.1 km) from Dartmoor National Park and 0.4 mi (0.6 km) from Torre Abbey Sands.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.1 miles
  • Princess Theatre - 6 min walk - 0.4 miles
  • Torquay Marina - 6 min walk - 0.4 miles
  • Riviera International Conference Centre - 6 min walk - 0.4 miles
  • Inner Harbour - 9 min walk - 0.5 miles

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 40 min drive

Restaurants

  • ‪Turkish Kebab & Pizza Torquay - ‬8 min walk
  • ‪TQ Beerworks - ‬1 min walk
  • ‪Brody's Breakfast Bistro - ‬8 min walk
  • ‪Rock Garden Cafe Bar - ‬12 min walk
  • ‪Nexus Games - ‬11 min walk

About this property

The Heritage Hotel

The Heritage Hotel offers 24 accommodations with coffee/tea makers and hair dryers. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite to eat at Appleby's, a beachfront restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service. A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.
Appleby's - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

The Heritage Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 120 out of 290 reviews
Rating 8 - Good. 102 out of 290 reviews
Rating 6 - Okay. 40 out of 290 reviews
Rating 4 - Poor. 19 out of 290 reviews
Rating 2 - Terrible. 9 out of 290 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay nice place
Stayed 3 nights in May 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room .Close to the Princess theatre and various eateries.Friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast 1st class.hotplat full english breakfast well ckkked.help yourself to tea or coffee and toast and butter etc.staff most helpful and recption.spotless clean recption.and parking
View from breakfast dining room
From dining room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and nice staff
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Great value
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
All round brilliant
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kathy

Beautiful room very clean, everything working, staff very friendly and nothing too much trouble. We ate at the hotel and the food was delicious.
Hotel room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice amd clean. Reasonable amount of parking. Nice sea view from the breakfast room. Some wind noise on breezy days, noticeable outside my room, no 7. Large bar with some functions at weekends, but the noise wasnt too intrusive. Overall an enjoyable stay
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

andrew

Liked: Staff & service, amenities, property conditions & facilities
Did not like room 18 it's next to the road that goes behind the hotel,noisy worse with window open
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Good clean, spacious room. Nice bar.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Large room with sea view. Staff friendly and attentive.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Olly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

ravi

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial room very large and clean, sadly the window didnt closed and it was noisy. They kindly moved us to a lovely equally large room which was much quieter. Only complaint was the shower which was broken and was either freezing cold or boiling hot for a few seconds. Would be a hazard if showering children or elderly as it could easily scald. The breakfast was lovely.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Clean, tidy and views impressive over the bay.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025