The city of Toledo is amazing but my experience in the hotel can be resumed by the following letter I send to the manager after my staying.
Some hours after leave the hotel, making a new check-in in another hotel in other city of Spain I've figure out I have forgotten some stuff in the safe inside the room.
"Dear Manager,
I have some points about my complaint which I would like to be answered:
After I had closed the safe of the room #544 when was the safe opened again? By who?
I know this information can be obtained using the safe's auditory function.
The receptionist said there was a new guest in the room when I called asking about my stuff. Could the new guest answer if they used the safe, the safe was locked? Because I leave the room and didn't open the safe to take my stuff.
And the final question based in a weird information: if the receptionist went in the room and unlocked the safe and find nothing inside, as she has reported me, why the safe was locked empty?
You don't know me, maybe you are thinking I'm trying to get something doing that, but it's not my objective. I just would like to get what is mine: driver license, money, health insurance certificates, vaccinations certificates and wallet.
I did a "denuncia" in Spain Police website by number 2909/22.
I'm not a junior traveler I've been traveling frequently for the last 15 years and never had a similar bad experience like that.
Waiting for your reply.
Thank you in advance"