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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Lobby
Free toiletries, hair dryer, slippers, electronic bidet
Exterior
Mini-fridge, microwave, electric kettle
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Queen, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Queen, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Family, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Family, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Queen for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Queen for Single Use, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King for Single Use, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin for Single Use, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Family for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Family for Single Use, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Quadruple Room

  • 1 bedroom
  • Sleeps 2
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Signature Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Quadruple Room

  • 1 bedroom
  • Sleeps 3
  • 4 Large Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Tokyo (Shinjuku), Tokyu Stay Shinjuku is a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho. .This hotel is 1.4 mi (2.2 km) from Meiji Jingu Shrine and 2.6 mi (4.1 km) from Tokyo Midtown.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.1 miles
  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 8 min walk - 0.4 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪らぁ麺 くろ渦 - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk
  • ‪371 bar - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with washers/dryers and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and a vending machine.
At Tokyu Stay Shinjuku, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from March 9 2026 to September 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities
Staff was very friendly, spacious rooms. Perfect location close to everything.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jong Wan

Liked: Cleanliness, staff & service, amenities
So much fun at so good place
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Duc thang

Liked: Cleanliness, staff & service, amenities
Excellent service, good location👌
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! They were very welcoming and helpful. The room and amenities were excellent during my short stay in Tokyo Shinjuku. Also, great distance from train station… less than 15 minute walk. Very accessible location. I would definitely come here again for another stay.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, clean, cozy room, had everything we needed for a one night stay. Check in was super efficient. We shipped our suitcases ahead of us and reception held them for us over night. Great breakfast with excellent variety.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nylah

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff and clean room. They were all very kind and helpful :)
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in an excellent spot in Tokyo Shinjuku. Go out of the hotel and you are directly in the Shinjuku life. Lots of bars and restaurants around, a conbini directly in front of the hotel and san chome station entry is also very close. Less the 10 min by foot to Shinjuku Station or Kabukicho. I always stay there, when I am in Tokyo.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was exactly what I expected along with the washing machine in the room which is very convenient specially on a foreign country. I expected a hotel where I could rest and it's exactly what I received.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Service are excellent!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious for a solo traveler. Very convenient & close to subway station.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Nice room. Helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2025

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