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The Tokyo Station Hotel

4.5 star property

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Photo gallery for The Tokyo Station Hotel

Spa
2 bars/lounges
Lobby
Classic Comfort Twin Room, Non-Smoking / 36sqm | Hallway
Minibar, in-room safe, desk, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$493
$448 nightly
$493 total
Mar 5 - Mar 6

Explore the area

View in a map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Place, Nihonbashi Takashimaya S.C.
    ‪4 min walk‬
  • Place, Tokyo International Forum
    ‪9 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Palace Side Comfort Twin, Non Smoking | View from room

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for South Wing Superior Twin, Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | Minibar, in-room safe, desk, blackout drapes

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Maisonette King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Maisonette King, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite Twin, Non Smoking

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Palace Side Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Comfort King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Maisonette Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | Minibar, in-room safe, desk, blackout drapes

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | Minibar, in-room safe, desk, blackout drapes

Maisonette Suite King Room, Non-Smoking / 72sqm

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | Minibar, in-room safe, desk, blackout drapes

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout drapes

Ambassador Suite King Room, Non-Smoking / 95sqm

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout drapes

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior Twin, Non Smoking

City View Superior Twin, Non Smoking | City view

City View Superior Twin, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Queen, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Non Smoking, City View (Palace View)

  • City view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • City view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

City View King Room, Non Smoking

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout drapes

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Imperial Suite, Non Smoking

  • City view
  • 1862 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Comfort Twin, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Palace Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking | Minibar, in-room safe, desk, blackout drapes

South Wing Deluxe King, Smoking

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Dome. .This luxury hotel is 0.6 mi (1 km) from Tokyo International Forum and 2.9 mi (4.7 km) from Tokyo Tower.

What's nearby

  • Nihonbashi Takashimaya S.C. - 4 min walk - 0.3 miles
  • Marunouchi Building - 6 min walk - 0.4 miles
  • Tokyo International Forum - 9 min walk - 0.5 miles
  • Imperial Palace East Gardens - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile

Getting around

  • Tokyo Station - 2 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 74 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪七代目 卯兵衛 - ‬4 min walk
  • ‪YEBISU BAR - ‬4 min walk
  • ‪ビア&グリル THE OLD STATION - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Tokyo Station Hotel

The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Blanc Rouge, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Blanc Rouge - This restaurant serves lunch and dinner.
Sushi AOYAGI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ristorante & Bar Enoteca - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Yakitori Seo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Cantonese EN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Renovations and closures

The property will be renovating from January 19 2026 to March 4 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6200 for adults and JPY 3100 for children
  • Self parking fee: JPY 2100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 921 out of 1003 reviews
Rating 8 - Good. 58 out of 1003 reviews
Rating 6 - Okay. 14 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Sikai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms and deco. Great check in experience. The breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Alastair

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Outstanding hotel in a perfect location - at the main station, and right near the Imperial Palace.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel in the very heart of Tokyo. The most convenient, beautiful and luxurious place to stay. Our second stay in this wonderful hotel and we are already planning our return. First class, all the way, from the staff on down.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Amenities
This my 2nd stay at the property and once again, the staff has exceeded my expectation in service. Both Marie Antoinette Mori san and Namiko Hisakura san have been assisting me in restaurant bookings and my Saphir Odoriko train ticket bookings before I left Singapore and everything was in place by the time I arrived in Tokyo. It made my vacation a hassle-free experience and I am truly grateful for their assistance. Congratulations to the hotel for having such efficient and thoughtful staff - truly service excellence!
Stayed 6 nights in Nov 2025

10/10 Excellent

Giselle, LaSalle

Liked: Cleanliness, property conditions & facilities
5 star in every respect. Meticulous room, hotel and service
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! The room was spacious, immaculate and comfortable with a spotless well-designed bathroom. The location was perfect: next to the train station and subway (and you couldn't hear anything inside your room). We chose not to do the breakfast plan but had breakfast in the hotel twice-which I highly recommend. It was expansive and delicious. Best of all are the concierges who had great recommendations, got us reservations at at wonderful restaurants and helped us plan oour routes.
Stayed 6 nights in Oct 2025

10/10 Excellent

Courtney

Stayed 3 nights in Nov 2025

10/10 Excellent

John Andrew

Stayed 5 nights in Oct 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
Second stay at this hotel. The staff are always nice, the rooms are clean and well put together, the bathroom is spacious. Breakfast is a highlight
Stayed 4 nights in Oct 2025

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were excellent. The breakfast was superb as well, with both western and Japanese style dishes available.
Stayed 1 night in Oct 2025

8/10 Good

Keri

Stayed 1 night in Oct 2025

10/10 Excellent

Yuichiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offers so many kaiseki style dishes in a buffet style. I enjoyed more than 15 small plates. Quality and tastes are more than superb. You will understand that they Are trying to be the best thing in each You have Japanese corner and western style corner. If you want to stick to ordinary Western style hotel breakfast, you can do so at the highest level also. Waiters are so polite and friendly. You feel as if you wrre a king.
Stayed 2 nights in Oct 2025

10/10 Excellent

Garry

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great breakfast, excellent rooms and staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Immaculate hotel, beautiful rooms, delicious breakfast buffet & the perfect location to arrive at & explore Tokyo! Bravo!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlton

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in convenient loccation
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant hotel although at that price point I wouldn't expect to have to pay extra for Onson-spa entry
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a unique building.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Frank Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding luxury hotel with great rooms and buffet breakfast. Central location in a business-like area but easy access to everything, and a great set of food options both in the train station and in the office buildings across the street. Would gladly return.
Stayed 4 nights in Oct 2025

2/10 Terrible

wayne, North Tonawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent,staff was very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel. Truly 5 stars.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025