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Shinjuku Kuyakusho-mae Capsule Hotel

2.0 star property

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Photo gallery for Shinjuku Kuyakusho-mae Capsule Hotel

Public bath
Reception
Massage/treatment rooms
Lounge
Massage/treatment rooms

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-2-5 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Capsule Room, Non Smoking for Male Guest

In-room safe, free WiFi, bed sheets

Capsule Room, Non Smoking for Male Guest

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Special Offer - Capsule Room, Non Smoking for Male Guest

In-room safe, free WiFi, bed sheets

Special Offer - Capsule Room, Non Smoking for Male Guest

7.0 out of 10
Good
(56 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two Capsule Room, Non Smoking for Male Guests

In-room safe, free WiFi, bed sheets

Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Offer - Two Capsule Room, Non Smoking for Male Guests

In-room safe, free WiFi, bed sheets

Special Offer - Two Capsule Room, Non Smoking for Male Guests

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Capsule Room, Non Smoking for Female Guest

In-room safe, free WiFi, bed sheets

Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Twin Bed

View all photos for Special Offer - Capsule Room, Non Smoking for Female Guest

In-room safe, free WiFi, bed sheets

Special Offer - Capsule Room, Non Smoking for Female Guest

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two Capsule Room, Non Smoking for Female Guests

In-room safe, free WiFi, bed sheets

Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Offer - Two Capsule Room, Non Smoking for Female Guests

In-room safe, free WiFi, bed sheets

Special Offer - Two Capsule Room, Non Smoking for Female Guests

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

With a stay at Shinjuku Kuyakusho-mae Capsule Hotel in Tokyo (Shinjuku), you'll be within a 5-minute walk of Shinjuku Batting Center and Shinjuku Isetan. .This capsule hotel is 3.2 mi (5.1 km) from Tokyo Imperial Palace and 4.3 mi (7 km) from Tokyo Tower.

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Samurai Museum - 3 min walk - 0.2 miles
  • Omoide Yokocho - 4 min walk - 0.3 miles
  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Gyoen National Garden - 11 min walk - 0.6 miles

Getting around

  • Seibu-Shinjuku Station - 6 min walk
  • Shinjuku-sanchome Station - 6 min walk
  • Haneda Airport (HND) - 50 min drive

Restaurants

  • ‪プチ文壇BAR 月に吠える - ‬1 min walk
  • ‪鳥貴族 - ‬1 min walk
  • ‪One Coin Bar Champion - ‬1 min walk
  • ‪焼肉トラジ - ‬1 min walk
  • ‪HUB - ‬1 min walk

About this property

Shinjuku Kuyakusho-mae Capsule Hotel

Capsule hotel with a sauna, 5-minute walk to Shinjuku Isetan
Shinjuku Kuyakusho-mae Capsule Hotel offers 330 air-conditioned accommodations with safes and hair dryers. Televisions come with digital channels.

Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the capsule hotel include a sauna.
Make yourself at home in one of the 330 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Things to do

  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 13-inch TV with digital channels

Food and drink

  • Microwave
  • Paper towels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to vacate their rooms from 11 AM to 3 PM every day for housekeeping service.
Children ages 6-14 must be accompanied by an adult of the same gender. If not accompanied by an adult of the same gender, their reservation will be canceled on arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This capsule hotel allows 1 guest per room in an area designated by gender, regardless of age.

We should mention

Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are welcome to use the onsite public bathing facilities

Property is also known as

Capsule Hotel Shinjuku
Capsule Shinjuku
Kuyakushomae
Kuyakushomae Capsule
Kuyakushomae Capsule Hotel
Kuyakushomae Capsule Hotel Shinjuku
Shinjuku Capsule
Shinjuku Kuyakushomae
Shinjuku Kuyakushomae Capsule
Shinjuku Kuyakushomae Capsule Hotel
Shinjuku Kuyakushomae Capsule Hotel Tokyo
Kuyakusho-mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule
Kuyakusho-mae Capsule
Shinjuku Kuyakusho mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule Hotel Tokyo
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel Tokyo

Shinjuku Kuyakusho-mae Capsule Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 275 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Binyamin

Stayed 7 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Mat

Stayed 5 nights in Oct 2025

10/10 Excellent

Tristan

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convenient
Stayed 3 nights in Oct 2025

4/10 Poor

Douglas

Liked: Staff & service, amenities, property conditions & facilities
Staff were good to deal with. But the main issues was Noise levels, it was terrible, people talking loudly on phone and conversations between each other at all hours after midnight even tho there are rules to this.
Stayed 4 nights in Oct 2025

8/10 Good

Sarven

Stayed 10 nights in Oct 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place despite low cost. My only issue with it is that you have to leave the hotel at 11am everyday and can't come back for 4 hours. I wish if I didn't want my capsule cleaned I could just stay in the capsule and sleep in if I've had a long night
Stayed 5 nights in Oct 2025

8/10 Good

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. There was an issue with our reservation and they helped us to solve it.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely going back for my 2nd trip.
Stayed 8 nights in Oct 2025

10/10 Excellent

Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing only the storage of the luggage’s on the 4th floor is very crowded and I do not feel that’s my luggage will be secure because the capsule is on 6Th floor and your luggage is on 4th floor . Also, the smoking area . They do have designated area for smoking but still u can smell the cigarette smoke at common area . I do really like the public bath so I can experience the real Japanese way . Definitely I’m coming back to this hotel.
Stayed 6 nights in Oct 2025

2/10 Terrible

JOSEPH, LAS VEGAS

Disliked: Staff & service, amenities, property conditions & facilities
Bad staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Jonathan

Stayed 3 nights in Oct 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and liked that the woman’s floor is separate from the men’s and there is a code to get in. The women’s bathroom area was kept very clean and is stocked with toothbrushes, lotion, soap, shampoo and conditioner. It sucks that you have to leave your room everyday at 11am-3pm so they can clean. Because of this I would recommend only staying 1-2 nights to adjust to the time or if you are already needing to do stuff at that time. The capsule felt warm and stuffy at times and I wish you could turn on air in your individual capsule because of this but it seemed to come and go in waves, so I’m not sure if they turn on the heater at a certain point or what. Super close to bars, restaurants, tons of shopping! Very close to the train station. Staff overall is very friendly and professional.
Stayed 2 nights in Oct 2025

2/10 Terrible

Harsh

m
Stayed 1 night in Sep 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

8/10 Good

Sumiko

Liked: Cleanliness
Clean room, staff ok, location is perfect, but I found it strange that sauna is for male only,
Stayed 1 night in Oct 2025

6/10 Okay

Ngoc Tung

Stayed 1 night in Sep 2025

10/10 Excellent

Ying Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Shinjuku
Stayed 2 nights in Sep 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 2 nights in Sep 2025

8/10 Good

Crisanto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give 4 stars because the rooms are so small no room for putting my luggage but other than that everything is excellent.
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

4/10 Poor

Rebazar

Traveled with group
Disliked: Property conditions & facilities
Pro’s: Great location, nice sauna. Con’s: Electricity in the pods went out on 2nd day of our 6 night stay. No power to charge phones, etc. Halls and lockers are very narrow, with little to no storage for luggage, forcing one to store it next to a smoking chamber that had no ventilation except for a window. The entire luggage storage room as well as adjoining common area smelled of smoke. Because of the power outage in the pods, we would sit in the common area to wait as our phones charged, upwards of 2 hours each day. Everyone is FORCED to leave the premises between 11am and 3pm EVERY day, so they can reset the pods. If you’re hungover, sick, sleep during the day because of a time difference with remote work, etc etc, you STILL have to leave for 4 hours. No slippers, they cost extra. The whole process was quite tedious….check in and out (every time you leave the building) on the 3rd floor, luggage must stay on the 4th floor, showers and sauna on the 3rd floor, pods on 4th thru 6th floors. One tiny elevator. Be prepared to use a lot of time going back and forth between floors. Blackout shades on each pod, but super bright hallway lights that shine thru the sides of the shade. Was able to cancel and request refund for remaining 2 nights after being fed up with overall unpleasant experience, but they didn’t have enough cash to refund me, so they promised to wire it and took down my banking info. Hope to get the refund. Best to stay elsewhere!!!!!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Royal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near all the best places in town
Stayed 1 night in Sep 2025

6/10 Okay

Grant

Liked: Staff & service
I'd heard/read about this place a lot, and it's definitely very popular/crowded due to its location in Shinjuku/Kabukicho and the low price. It's been around for a while, and unfortunately the wear and tear shows. It probably wasn't meant to accommodate this many guests, and the locker area is tight and has that hostel smell. The walls are cracking and peeling, and there are big slippery puddles in the bath, so it probably needs a renovation. Elevators are a bit slow, but the staff is very patient, and you get what you pay for with the capsule experience.
Stayed 1 night in Aug 2025