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Shibuya Granbell hotel

Property class: 3.5

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Balcony
Reception
Exterior
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping
$116
$105 nightly
$116 total
May 10 - May 11

Explore the area

View in a map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Cerulean Tower
    ‪5 min walk‬
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(37 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

7.8 out of 10
Good
(59 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

8.0 out of 10
Very good
(22 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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  • Air conditioning
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$111 nightly
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About the neighborhood

Tokyo

With a stay at Shibuya Granbell hotel in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. .This hotel is 3.6 mi (5.7 km) from Tokyo Imperial Palace and 4.2 mi (6.8 km) from Tokyo Bay.

What's nearby

  • Cerulean Tower - 5 min walk - 0.3 miles
  • Shibuya Sky - 5 min walk - 0.3 miles
  • Shibuya Scramble Square - 5 min walk - 0.3 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Love Hotel Hill - 7 min walk - 0.4 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 11 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪和泉鮨桜丘店 - ‬1 min walk
  • ‪沖縄料理 あしびな〜 桜ヶ丘店 - ‬1 min walk

About this property

Shibuya Granbell hotel

Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Ginza Steak serving guests of Shibuya Granbell hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 689 out of 1377 reviews
Rating 8 - Good. 408 out of 1377 reviews
Rating 6 - Okay. 171 out of 1377 reviews
Rating 4 - Poor. 72 out of 1377 reviews
Rating 2 - Terrible. 37 out of 1377 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, smoking rooms, and great area
Stayed 5 nights in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay.
Stayed 10 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jan 2026

8/10 Good

Naomi

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed there for 4 nights. All staff were very respectful and great. Great location with only a few min walk from Shibuya station. The room was rather small, but the location really made it worth staying.
Stayed 4 nights in Jan 2026

6/10 Okay

Emily

Disliked: Cleanliness, property conditions & facilities
The room was a little dirty and smelled of stale smoke. It was obvious it was previously a smoking room by the yellowing of the ceiling. Staff were pleasant and it was good enough for one night. Good location too.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Ruel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Janice

Stayed 1 night in Dec 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 3 nights in Dec 2025

8/10 Good

Ada

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a clean and comfortable stay. The three single beds weren’t perfect for us, so I’ll opt for a bigger room next time. The location is so convenient that it more than makes up for it. I’ll happily return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Phi, Campbelltown

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Close proximity to dining options stood out
Stayed 3 nights in Dec 2025

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Stayed 2 nights in Dec 2025

10/10 Excellent

Myradh

Stayed 2 nights in Dec 2025

4/10 Poor

Marilen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel’s only advantage is its location. The advertised rating is inaccurate, as the service did not meet expectations. Staff were unhelpful and had difficulty understanding basic English. We had a better experience at the Shinjuku branch.
Stayed 3 nights in Dec 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
I stayed for one night. It was clean, and it's extremely close to Shibuya Crossing. The staff were extremely friendly and helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Audrey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To start off, staff was very kind and attentive. Location was also close to Shibuya crossing. However, the room we received did not look like the listing online at all. The lobby looked nice, but once you start walking towards your room, the hallways had large scuff marks and chunks of corners were missing. There was literally a giant gash mark on the emergency exit. On their website, they market their rooms to look fancy or at least nice but the room I was given looked ghetto. Their listing for their single rooms did not look like the room we had at all, we were the only room on the floor that had the smallest layout, a missing desk, and was in poor condition: 1 broken shower handle, toilet/ bidets were inconsistent, sink was also inconsistent, buttons missing from the lighting control, paint peeling off from restroom window. I tried to politely request for a room change due to these conditions but the worker was reluctant with changing our room after my complaints. I also found it weird that we would have to call front desk to open and close our rooms.. Overall, I would not recommend this hotel to anyone. Pretty upset that I spent $700 to receive a ghetto/ rundown room, I feel robbed.
Stayed 4 nights in Dec 2025

2/10 Terrible

Bethan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room stank of cigarettes and was unclean. To the point we cancelled our second night and moved hotel. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Josiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 7 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff attention was incredible. Very helpful and accommodating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, always received clean towels without asking. Would stay there again.
Stayed 6 nights in Dec 2025

8/10 Good

Josh

Stayed 3 nights in Dec 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and easy to get to and great around. The only thing I could complain about was the beds, they aren’t comfortable.
Stayed 13 nights in Dec 2025

6/10 Okay

Michael

Traveled with family
Location is excellent as it is very convenient as it is right next to Shibuya station. Our room was a little more spacious than other central hotels in Tokyo. Water pressure was hot and strong. Only issues were bathroom towels were a bit thin, no tea offered in rooms, only instant coffee although free coffee machine down at reception which is good but then you had to bring it to your room. Also outdated was the tiny plastic shampoo bottles which only last 1-2 goes. Waste of time for cleaners refilling and for guests. Time to upgrade to full pump bottles
Stayed 6 nights in Dec 2025

4/10 Poor

Eun

Stayed 1 night in Dec 2025