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Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Reception
Balcony
Exterior
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(36 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

7.8 out of 10
Good
(57 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

8.0 out of 10
Very good
(21 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Tokyo

With a stay at Shibuya Granbell hotel in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. .This hotel is 3.6 mi (5.7 km) from Tokyo Imperial Palace and 4.2 mi (6.8 km) from Tokyo Bay.

What's nearby

  • Cerulean Tower - 3 min walk - 0.2 miles
  • Shibuya Sky - 5 min walk - 0.3 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Hachikō Memorial Statue - 5 min walk - 0.3 miles
  • Love Hotel Hill - 7 min walk - 0.4 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 11 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪和泉鮨桜丘店 - ‬1 min walk
  • ‪沖縄料理 あしびな〜 桜ヶ丘店 - ‬1 min walk

About this property

Shibuya Granbell hotel

Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Ginza Steak serving guests of Shibuya Granbell hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 679 out of 1358 reviews
Rating 8 - Good. 408 out of 1358 reviews
Rating 6 - Okay. 164 out of 1358 reviews
Rating 4 - Poor. 71 out of 1358 reviews
Rating 2 - Terrible. 36 out of 1358 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Lorraine Anne

Liked: Cleanliness, property conditions & facilities
Great location, clean
Stayed 3 nights in Nov 2025

8/10 Good

Bruce Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that I was able to go downstairs to make a nice strong coffee with the coffee machine any time that I wanted! Please keep this feature. The coffee beans used on the premises were great too. I loved the ambient lighting in the room, how quickly I could get hot water from the faucet, and the water pressure through the shower nozzle. Maybe make it standard practice for staff to check whether the air conditioner is working before guests check in to their room. It was a bit of an inconvenience having to shift from my first room to another in order to access a working air conditioner. Also, I think the appearance of the grout between tiles in the rooms could be improved. Some of the grout in the bathroom had black patches, which looked like mould, although I'm not sure if it actually was mould.
Stayed 12 nights in Nov 2025

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely amenities
Stayed 4 nights in Nov 2025

10/10 Excellent

Kelley

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was kind and very helpful!
Stayed 8 nights in Nov 2025

2/10 Terrible

Avi, South Beach

Got smoking roomwhile allergy!
Stayed 1 night in Nov 2025

10/10 Excellent

Yoshinori

Liked: Cleanliness, staff & service, amenities
Very clean, and staff were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 5 nights in Nov 2025

4/10 Poor

Faiza

Disliked: Cleanliness, property conditions & facilities
Room was unclean, too small and had a weird smell. Most staff were helpful but I sometimes found some unwelcoming and unfriendly. Only good thing was that it was close to the station. I probably would not stay here again or recommend it. The station was a maze and I found it hard to navigate getting to/from the hotel some days.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sangu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities
Good room, the area can be a bit noisy in the night due to local bars
Stayed 1 night in Nov 2025

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms might have been just a bit small for me since im little bit of a tall person But besides that it was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was comfortable. Staff were helpful and it was in a good location
Stayed 4 nights in Oct 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Clean.
Stayed 5 nights in Jul 2025

4/10 Poor

Deangelo

Stayed 1 night in Oct 2025

4/10 Poor

Samantha

Liked: Staff & service
This hotel sells itself as a boutique hotel. But our hotel room was horrible. There was a long crack in the wall, and the ceiling was almost in a slight V-shape. There was mold growing in the grout in the shower, and the step up into the bathroom was just plywood. The elevators were also quick to close and closed on my husband several times, the last time he ended up with bruises. It was my husband and I’s honeymoon and we totally got played from the photos. Would not recommend staying there.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities
Perfect location within a 5 min walk from Shibuya station, Shibuya sky. Clean rooms, welcoming staff
Stayed 6 nights in Oct 2025

8/10 Good

Beth

Liked: Cleanliness
Our room was very clean and was super close to Shibuya crossing but the hotel was showing age. Our room was dark and older.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Chasity

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spoke English and not far from Shibuya and its train stations. Would recommend and most likely will stay for my next visit!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Drey

Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right beside the New South Exit of Shibuya Station. Room was small, but perfect for a solo traveller like me. Location meant that I was able to make pit stops to deposit and retrieve belongings while moving between different attractions and areas. I also ate in the Ginza Steak restaurant located on 2F of the hotel. It was a lovely meal, and the all you can eat steak and alcohol provided great value.
Stayed 4 nights in Oct 2025

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Cleanliness
The lighting in the room was very strange and so dark. Also things were in strange places like plug sockets, a massive step up to get to the toilet. Also there was dust and some places were not cleaned very well. It was conveniently located next to Shibuya station, and the staff were lovely. But I don’t know if I would stay here again because the room wasn’t that great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Ariela

Liked: Cleanliness, staff & service, amenities
Great location, room was clean, good staff
Stayed 6 nights in Oct 2025