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Shibuya Creston Hotel

3.0 star property

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2 restaurants, breakfast, dinner served; Japanese cuisine
Junior Suite, Non-Smoking | Down comforters, desk, blackout drapes, soundproofing
Junior Suite, Non-Smoking | Down comforters, desk, blackout drapes, soundproofing
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
$166
$151 nightly
$166 total
Apr 28 - Apr 29

Explore the area

View in a map
10-8, Kamiyama-Cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0047
  • Place, Yoyogi Park
    ‪3 min walk‬
  • Place, Love Hotel Hill
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Twin Room, Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, Smoking

Down comforters, desk, blackout drapes, soundproofing

Triple Room, Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Economy Double Room, Smoking

Down comforters, desk, blackout drapes, soundproofing

Economy Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Single Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 158 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Triple Room, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Connecting Room, Non Smoking

Connecting Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Connecting Room, Non Smoking

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Junior Suite, Non-Smoking

Junior Suite, Non-Smoking | Down comforters, desk, blackout drapes, soundproofing

Junior Suite, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Single Room, Smoking

Down comforters, desk, blackout drapes, soundproofing

Single Room, Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of house smoking

Down comforters, desk, blackout drapes, soundproofing

Run of house smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Run of house, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Run of house, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Tokyo

Located in Tokyo (Shibuya), Shibuya Creston Hotel is within a 5-minute walk of Toguri Museum of Art and Yoyogi Park. .This hotel is 0.3 mi (0.4 km) from Bunkamura and 0.4 mi (0.6 km) from NHK Hall.

What's nearby

  • Yoyogi Park - 3 min walk - 0.2 miles
  • Shibuya 109 Building - 6 min walk - 0.4 miles
  • Love Hotel Hill - 6 min walk - 0.4 miles
  • NHK Hall - 8 min walk - 0.4 miles
  • Shibuya Crossing - 9 min walk - 0.5 miles

Getting around

  • Shibuya Station - 8 min walk
  • Shinsen Station - 10 min walk
  • Narita Intl. Airport (NRT) - 83 min drive

Restaurants

  • ‪The Bellwood - ‬1 min walk
  • ‪GaGaNaラーメン極 - ‬1 min walk
  • ‪恋文酒場 かっぱ 松濤 - ‬1 min walk
  • ‪Liquid Factory - ‬1 min walk
  • ‪Cidernaut - ‬1 min walk

About this property

Shibuya Creston Hotel

Shibuya Creston Hotel offers 53 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature down comforters. 19-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
This hotel has 4 floors in 1 building and offers designated smoking areas.
Satisfy your appetite with Japanese cuisine at NIGOUME, one of the hotel's 2 restaurants. English breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
NIGOUME - This restaurant specializes in Japanese cuisine and serves breakfast only.
SHABUZEN - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 3,000 per night)

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 restaurants

Restaurants on site

  • NIGOUME
  • SHABUZEN

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 19-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should contact the hotel prior to arrival to confirm arrival time, using information contained in the booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately JPY 1650 per person
  • Nearby parking fee: JPY 3000 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Creston Hotel Shibuya
Shibuya Creston
Shibuya Creston Hotel
Shibuya Creston Hotel Tokyo
Shibuya Creston Hotel Hotel
Shibuya Creston Hotel Tokyo
Shibuya Creston Hotel Hotel Tokyo

Shibuya Creston Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 550 reviews
Rating 8 - Good. 216 out of 550 reviews
Rating 6 - Okay. 58 out of 550 reviews
Rating 4 - Poor. 8 out of 550 reviews
Rating 2 - Terrible. 7 out of 550 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SAMANTHA, Henderson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shibuya Creston Hotel is perfect for travelling in Tokyo, it is out of the way from the craziness of the Shibuya scramble but with easy access to the train station, restaurants and shops. The staff are amazing, from the resturant staff to the front desk, everyone was so very friendly, helpful and wonderful. The rooms are small in comparison to other countries, but for a Tokyo hotel they are actually quite spacious, and you learn to fit in the space quickly. The breakfasts are well worth the cost, and I highly recommend the Japanese option, it is a delicious way to start the day. I was very sad to leave at the end of my stay, and I cannot wait to return! Thank you Shibuya Creston Hotel.
Stayed 9 nights in Nov 2025

10/10 Excellent

Mei, Hoboken

Stayed 1 night in Dec 2025

8/10 Good

Joanne

Very clean. Great service. A lot of good we were not familiar with in the Japanese breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Room was a bit dated but very good for its price. Staff was super friendly and remember everyone (since they hold your keys when you leave). Tucked away in a quieter spot of Shibuya which was nice. Not too far of a walk to Shibuya station either.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jude

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed(had a pad without asking), lots of hot water, very friendly staff, near many yummy restaurants
Stayed 1 night in Nov 2025

8/10 Good

Tanaz

Stayed 1 night in Dec 2025

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near shibuya crossing, subway station, shopping areas and restaurants. The hotel is dated but with very hospitable staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maryam

Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty basic hotel but the staff were good. Good location in Shibuya
Stayed 2 nights in Nov 2025

8/10 Good

Caroline

Yes, very clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities
The staff was amazing. They were so helpful and proactive with all of my needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place. Quiet area just a short walk from Shibuya scramble crossing. Everything was perfect during our stay. Large room, cleaned and restocked daily. Bath and shower. Everywhere spotlessly clean. Staff very helpful. Would definitely recommend.
Stayed 5 nights in Oct 2025

8/10 Good

Nicholas

Stayed 8 nights in Oct 2025

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only setback was shower hose was not flexible & kept turning, & the head was slightly heavy. Otherwise a great place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was not straightforward with wrong billing but corrected it later
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariel

Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

6/10 Okay

Rima

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Shibuya Creston Hotel boasts an excellent location and exceptionally friendly service. Housekeeping was attentive, with rooms cleaned daily and fresh towels provided each day. However, the property itself is quite outdated and in need of major renovation. The furniture and carpets are old and would benefit from replacement. That said, the warm hospitality and convenient location help balance out these shortcomings.
Stayed 4 nights in Sep 2025

10/10 Excellent

jean luc

Stayed 1 night in Sep 2025

6/10 Okay

Sean

Traveled with group
Liked: Cleanliness, staff & service
Staff was great, room is from 1970s ,but clean
Stayed 1 night in Sep 2025

2/10 Terrible

Albert

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is completely outdated .key entry that has to be returned to front desk when leaving every time. Room is outdated an smells extremely smokey and i dont smoke which is very nasty to me and my guest traveler ,and we had to leave 5 mins after checking in and no deposits back
Stayed 4 nights in Sep 2025

6/10 Okay

Sakura

Disliked: Cleanliness, property conditions & facilities
Unfortunately I was bitten by mites and
Stayed 5 nights in Sep 2025