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Shibuya Hotel En

Property class: 3

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Photo gallery for Shibuya Hotel En

Front of property
Executive Double (Oriental), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated
Hallway
Reception
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
$95
$86 nightly
$95 total
May 6 - May 7

Explore the area

View in a map
1-1 Maruyama-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0044
  • Place, Love Hotel Hill
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪7 min walk‬
  • Place, Yoyogi Park
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Double (Hideout Double)

Premium bedding, down comforters, in-room safe, individually decorated

Double (Hideout Double)

  • Sleeps 2
  • Free WiFi

View all photos for Twin (Factory Modern)

Premium bedding, down comforters, in-room safe, individually decorated

Twin (Factory Modern)

  • Sleeps 2
  • Free WiFi

View all photos for Double (Japanese Modern Superior)

Premium bedding, down comforters, in-room safe, individually decorated

Double (Japanese Modern Superior)

  • Sleeps 2
  • Free WiFi

View all photos for Double (Hideout Double), Non-snoking

Double (Hideout Double), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated

Double (Hideout Double), Non-snoking

8.0 out of 10
Very good
(18 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double (Japanese Modern Superior), Non-smoking

Double (Japanese Modern Superior), Non-smoking | Premium bedding, down comforters, in-room safe, individually decorated

Double (Japanese Modern Superior), Non-smoking

8.0 out of 10
Very good
(15 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin (Factory Modern), Non-snoking

Twin (Factory Modern), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated

Twin (Factory Modern), Non-snoking

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free)

Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free) | Premium bedding, down comforters, in-room safe, individually decorated

Factory Modern Twin Comfort, Non-Smoking, No extra bed(Max 2 adults, child 0-6 years old free)

9.0 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Twin (Kominka), Non-snoking

Executive Twin (Kominka), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated

Executive Twin (Kominka), Non-snoking

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Twin (Cave), Non-snoking

Executive Twin (Cave), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated

Executive Twin (Cave), Non-snoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Double (Oriental), Non-snoking

Executive Double (Oriental), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated

Executive Double (Oriental), Non-snoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Queen Double (Factory Modern Superior), Non-snoking

Queen Double (Factory Modern Superior), Non-snoking | Premium bedding, down comforters, in-room safe, individually decorated

Queen Double (Factory Modern Superior), Non-snoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double (Oriental)

Premium bedding, down comforters, in-room safe, individually decorated

Executive Double (Oriental)

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin (Cave)

Premium bedding, down comforters, in-room safe, individually decorated

Executive Twin (Cave)

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin (Kominka)

Premium bedding, down comforters, in-room safe, individually decorated

Executive Twin (Kominka)

  • Sleeps 2
  • Free WiFi

View all photos for Queen Double (Factory Modern Superior)

Premium bedding, down comforters, in-room safe, individually decorated

Queen Double (Factory Modern Superior)

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Tokyo

With a stay at Shibuya Hotel En in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Roppongi Hills. .This hotel is 3.2 mi (5.1 km) from Tokyo Tower and 3.9 mi (6.3 km) from Tokyo Imperial Palace.

What's nearby

  • Love Hotel Hill - 2 min walk - 0.1 miles
  • Shibuya Crossing - 7 min walk - 0.4 miles
  • Cerulean Tower - 8 min walk - 0.4 miles
  • Yoyogi Park - 8 min walk - 0.5 miles
  • Shibuya Sky - 9 min walk - 0.5 miles

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 5 min walk
  • Narita Intl. Airport (NRT) - 81 min drive

Restaurants

  • ‪Goodbeer faucets - ‬1 min walk
  • ‪シャルマン - ‬1 min walk
  • ‪松濤カフェ - ‬1 min walk
  • ‪居酒屋 肴とり - ‬1 min walk
  • ‪焼肉 黒田 - ‬1 min walk

About this property

Shibuya Hotel En

Shibuya Hotel En offers 58 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have bidets and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shibuya City
Shibuya City Hotel
SHIBUYA EN
Shibuya City Hotel Tokyo
SHIBUYA HOTEL EN Tokyo
SHIBUYA HOTEL EN (Formerly Shibuya City Hotel)
SHIBUYA HOTEL EN Hotel
SHIBUYA HOTEL EN Tokyo
SHIBUYA HOTEL EN Hotel Tokyo

Shibuya Hotel En Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful. Kept everything clean. This was perfect walking distance from lots of great food, breweries, shopping shoppes, and the train station. Everything was super easy. I will book again in a couple of weeks.
Stayed 3 nights in Mar 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2025

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for easy access to Shibuya shopping and transport.
Stayed 4 nights in Jan 2026

10/10 Excellent

Bao

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well organized when we asked for the room to be cleaned and all of the staff was very friendly and helpful
Stayed 9 nights in Dec 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was done well
Stayed 3 nights in Jan 2026

10/10 Excellent

Laurence

Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

6/10 Okay

Allyson

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was my second time staying here in 2 years. Overall Location was great, close to major spots and transportation without feeling overwhelming, Staff was friendly and helpful and luggage storage and forwarding was efficient, convenient and secured. Our first stay in Oct 2024 was good, only issue was the thermostat was wonky- it would not cool and felt very humid. In Nov 25 the room was good sized but the toilet was not securely fastened to floor so an odor would escape. and there was a mystery brown stain splatter on the curtains next to the toilet. Under t he beds are NOT cleaned. Inches of dust and i found someone else socks and debris/receipts dated months ago. Overall I would stay again- you get what you pay for.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel and couldn’t be more satisfied. The staff was extremely friendly, professional, and always willing to help with anything we needed. Check-in and check-out were smooth and efficient. The room was clean, comfortable, and well maintained, with all the amenities you could ask for. The bed was very comfortable, and everything felt fresh and welcoming. Housekeeping did a great job throughout the stay. The location was perfect, convenient and close to restaurants, shops. The hotel facilities were well kept, and the atmosphere was quiet and relaxing. Overall, this was an excellent experience, and I would definitely stay here again. I highly recommend this hotel to anyone looking for comfort, great service, and a pleasant stay.
Stayed 5 nights in Dec 2025

6/10 Okay

Darcy

Stayed 3 nights in Dec 2025

4/10 Poor

TONG MENG, Singapore

Liked: Property conditions & facilities
Disliked: Cleanliness
This is my 2nd stay at this hotel. Unfortunately, this time's experience wasn't that great. The room was extremely dusty. You could see the dust flying in the room. The aircon itself was dirty and the space underneath the bed was also dusty too. So other than convenience, the stay was not ideal
Stayed 7 nights in Dec 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
This property is conveniently located in Shibuya. Walking distance to Shibuya crossing, Hachiko’s statue and Shibuya station. There are also a lot of dining and shopping options surrounding the hotel. The hotel staff are warm, friendly, and very accommodating. Our room was always clean, and towels are replenished daily.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rameen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Very well maintained and plenty of amenities available in the lobby. Staff were all lovely.
Stayed 6 nights in Nov 2025

6/10 Okay

Melissa

Stayed 4 nights in Nov 2025

10/10 Excellent

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Maximo, Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities
CONDOM WRAPPER IN THE BED!!! I had booked 2 rooms for 10 days. We arrived at 10pm and with in 2 hours checked out!!! It was horrible. First off there was no hot water to the entire hotel. There were multiple guest complaining in the lobby when I first went down. The staff said they were working on it but no idea when it would be working. I said ok if it’s working by morning I could deal with it. But the real kicker was when my wife pulled back the sheets there was a CONDOM WRAPPER in our bed, at that point I was DONE!!! I checked out myself, wife, and Mother immediately at midnight and had to find a new place while lugging out suitcases through Tokyo in the middle of the night. Expedia was great and got me a full refund. It’s also in a very loud club area and the bathrooms smelled like sewer. I highly reccommend staying away from this hotel.
Stayed 10 nights in Nov 2025

10/10 Excellent

Ella

Stayed 2 nights in Nov 2025

6/10 Okay

Robin

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great area
Stayed 4 nights in Nov 2025

8/10 Good

USHMA GUNVANTBHAI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good The room was clean The location excellent as it was close to the hustle and bustle but far from noise. Only negatives are: - hot water did not work - aircon could not be set to our individual needs. It was cold in Tokyo but the room was not warming up
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was amazing! Close to the train , Shibuya scramble, a ton of restaurants & bars. Great location .
Stayed 5 nights in Nov 2025

8/10 Good

Rey David

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff; only room 100 sq ft is to small If you have 4 bags
Stayed 3 nights in Oct 2025

6/10 Okay

Cassandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Pillows are so uncomfortable, felt like rocks. Mattress very hard
Stayed 4 nights in Nov 2025