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Tokyo hotel in Shinagawa with 24-hour front desk and restaurant

Popular property highlights

Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk

Located in Tokyo (Shinagawa), New Otani Inn Tokyo is within a 10-minute drive of Tokyo Tower and Tokyo Imperial Palace. This hotel is 7.5 mi (12.1 km) from Meiji Jingu Shrine and 7.5 mi (12.1 km) from Tokyo Dome.

Make yourself at home in one of the 427 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.

Make use of convenient amenities such as complimentary wireless internet access, a ballroom, and a vending machine.

Grab a bite to eat at FUNACHAYA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

New Otani Inn Tokyo has designated areas for smoking.

  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Ballroom
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Laundry facilities
  • Vending machine
  • Grocery/convenience store
  • Year Built - 1987
  • Total number of rooms - 427
  • Number of floors - 13
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Self parking (surcharge)

Room Amenities

New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Desk
  • Pay movies
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Down comforter
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Thin carpet in room

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Lounge - This café serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2420.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Property confirms they are implementing guest safety measures

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • New Otani
  • New Otani Inn
  • New Otani Inn Tokyo
  • New Otani Tokyo
  • New Otani Tokyo Inn
  • Otani Inn
  • Otani Inn Tokyo
  • Otani Tokyo
  • Tokyo New Otani
  • Tokyo New Otani Inn
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Hotel Tokyo
  • New Otani Tokyo Garden Hotel
  • New Otani Inn Tokyo Hotel Shinagawa
  • New Otani Shinagawa
  • New Otani Inn Tokyo Shinagawa
  • New Otani Inn Tokyo Hotel
  • New Otani Inn Tokyo Tokyo
  • New Otani Inn Tokyo Hotel Tokyo

We should mention

One child stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

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