8/10 Good
Mohtasham
Oct 28, 2025
Staff were friendly, hotel lobby and breakfast were amazing. Lounge was excellent. However upon arrival there was a bad musky smell in the hotel room that was mentioned to the front desk. They were kind enough to bring an air purifyer however the smell was still present in thhe room throughout my stay, the manager had tried to bring air refreshenors, and we tried to switch rooms (on the same floor) however they were not able to find a room on the same floor. Cleanliness of room was not the best as a result of this issue, and despite efforts by the hotel staff and house cleaning, the issue was not able to be resolved. Team did provide a box of sweets, and apologized for the issue, however smell was still present throughout the stay. Would suggest inspecting the rooms prior to next guest checking in, as this smell appeared to be trapped in the entrance of the room to the left area where luggage/briefcases are often stored.
Mohtasham
Stayed 9 nights in Oct 2025
































