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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Twin Room, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Breakfast served
Front of property
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is $67
$60 nightly
$67 total
Jul 12 - Jul 13

Explore the area

View in a map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a framed sign on the wall.

Standard Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 191 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Tokyo

ICI HOTEL Ueno Shin Okachimachi is centrally located in Tokyo, a 2-minute walk from Satake Shopping Arcade and 10 minutes by foot from Ameyoko Shopping District. .This hotel is 0.7 mi (1.2 km) from Ueno Park and 1 mi (1.6 km) from Benten-Do Temple.

What's nearby

  • Satake Shopping Arcade - 2 min walk - 0.1 miles
  • Ameyoko Shopping District - 9 min walk - 0.5 miles
  • Kitchen Town - 11 min walk - 0.6 miles
  • Ueno Park - 13 min walk - 0.7 miles
  • Ueno Zoo - 15 min walk - 0.8 miles

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪鳥笑 - ‬3 min walk
  • ‪小島珈琲 - ‬1 min walk
  • ‪カレーの店 サカエヤ - ‬3 min walk
  • ‪MIA MIA Kuramae - ‬3 min walk
  • ‪大村庵 - ‬2 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with safes and slippers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At ICI HOTEL Ueno Shin Okachimachi, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my wife and our 1.5 year old for three nights at the start of our trip
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff Easy access to shopping and transport Room was very comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to subway station
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were very helpful and friendly. The 50 yen water was great
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Yumin

Liked: Cleanliness, amenities, property conditions & facilities
Great Onsen hotel will come again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Dahmin

Liked: Cleanliness, staff & service, amenities
it was good stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, quiet and nicely decorated
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

YEN HUNG

Liked: Cleanliness, amenities, property conditions & facilities
good place
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yik Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. The only downside is that the hotel doesn’t provide complimentary bottled water, so we had to purchase it every day.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and friendly, the hotel was warm and homelike, the location was great! Very happy with our stay!
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all nice. Amenities are good👍
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Fairly spacious room considering that’s in Tokyo. Clean and quiet neighborhood
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well priced
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a good location in Ueno near Nakamise Market and Don Quixote and good local restaurants in neighborhoods. Also close to Ueno park and the Narita Express Ueno stop. The rooms are tight with a long thin hallway, and when you open the bathroom door you can't walk through the hallway, but the bathroom is clean and nice shower.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and front desk staff were very helpful
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay at !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Malyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff were able to hold onto our bags after checkout for the day so we could explore the city.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YING

Liked: Cleanliness, amenities, property conditions & facilities
Very clean everywhere in this hotel.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Small room. Hotel located a ten minute walk from the major attractions of Ueno, restaurants etc
Stayed 2 nights in Jan 2026
Verified

8/10 Good

YING

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yumin

Liked: Cleanliness, amenities, property conditions & facilities
Room size is very good in Tokyo. Close to subway. Very good service and clean. Will come again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and quiet, and the staff were all very friendly and helpful. I would highly recommend staying here, and will happily do so again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great water pressure.
Stayed 2 nights in Dec 2025

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