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Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property

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Photo gallery for Hotel Villa Fontaine Grand Tokyo-ariake

Exterior
Property preview
Buffet
Daily buffet breakfast (JPY 3200 per person)
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$66
$58 nightly
$66 total
Jan 18 - Jan 19

Explore the area

View in a map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063
  • Place, Tokyo Garden Theater
    ‪1 min walk‬
  • Place, Ariake Garden
    ‪2 min walk‬
  • Place, Tokyo Big Sight
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Double Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Double Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (with Extra Bed)

Down comforters, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking (with Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Moderate)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Non Smoking (Moderate)

8.6 out of 10
Excellent
(69 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking (for 3 People)

Down comforters, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking (for 3 People)

9.0 out of 10
Wonderful
(28 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Comfort Triple Room, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Family Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room, Non Smoking (with Tatami Area)

Down comforters, in-room safe, desk, laptop workspace

Twin Room, Non Smoking (with Tatami Area)

9.2 out of 10
Wonderful
(21 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

Down comforters, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

Down comforters, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

Down comforters, in-room safe, desk, laptop workspace

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

9.4 out of 10
Exceptional
(40 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.4 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for High Floor, Superior King Room, Non Smoking

View from room

High Floor, Superior King Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor, Superior King Room, Non Smoking with Public Bath Ticket

View from room

High Floor, Superior King Room, Non Smoking with Public Bath Ticket

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Top Floor, ReFa Collaboration Room, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

Down comforters, in-room safe, desk, laptop workspace

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Fourth Room, Non Smoking

Comfort Fourth Room, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Comfort Fourth Room, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Tokyo

Located in Tokyo (Koto), Hotel Villa Fontaine Grand Tokyo-ariake is within a 10-minute walk of Ariake Garden and Tokyo Big Sight. .This hotel is 1.5 mi (2.5 km) from Tokyo Bay and 4 mi (6.5 km) from Tokyo Tower.

What's nearby

  • Tokyo Garden Theater - 1 min walk - 0.1 miles
  • Ariake Garden - 2 min walk - 0.1 miles
  • Ariake Coliseum - 6 min walk - 0.4 miles
  • Tokyo Big Sight - 8 min walk - 0.4 miles
  • Toyosu Market - 15 min walk - 0.8 miles

Getting around

  • Kokusai-tenjijo Station - 4 min walk
  • Ariake Station - 5 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪ここdeデリ - ‬6 min walk
  • ‪TGI Fridays - ‬5 min walk
  • ‪ABURI 百貫 - ‬4 min walk
  • ‪陳麻婆豆腐 - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Hotel Villa Fontaine Grand Tokyo-ariake

Hot springs Tokyo hotel connected to a shopping center, steps from Ariake Garden
Hotel Villa Fontaine Grand Tokyo-ariake offers 749 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and 1:00 AM. The temperature in the hot springs is set to 90°F.

Stay in one of 749 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including hot springs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a ballroom, and a vending machine. Guests can get to nearby shops on the complimentary shuttle.
You can enjoy a meal at the restaurant serving the guests of Hotel Villa Fontaine Grand Tokyo-ariake, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Villa Fontaine Grand Tokyo-ariake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Self parking on site (JPY 2,500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,500; reservation required

Things to do

  • 2 indoor/outdoor hot springs
  • Gym
  • Sauna
  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - 1:00 AM
  • Hot springs water temperature - 90 ºF
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Self parking fee: JPY 2500 per night
  • Hosted evening meal: JPY 4500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Hot springs access available from 5:00 AM to 1:00 AM
Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1564 out of 2476 reviews
Rating 8 - Good. 609 out of 2476 reviews
Rating 6 - Okay. 204 out of 2476 reviews
Rating 4 - Poor. 57 out of 2476 reviews
Rating 2 - Terrible. 42 out of 2476 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sharlene, Medicine Hat

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
“Hidden, offensive, and outdated policy — tattoos treated like a disease. I stayed at Villa Fontaine Grand Tokyo Ariake, and this was one of the most disappointing and offensive hotel experiences I’ve ever had. The hotel buries its tattoo policy in fine print at the bottom of their website — vague and easy to miss. It only mentions “bath facilities,” without ever explaining that this also includes massages and other spa services. Most people would never assume that a simple massage is part of a “bath facility.” But what’s worse — their policy literally lists tattoos in the same line as “contagious diseases.” That is appalling, discriminatory, and completely unacceptable in 2025. Tattoos are not a disease. Equating them this way is insulting and shows how outdated and exclusionary this policy is. We didn’t want to use their baths. We just wanted a massage. Instead, we were turned away without clear warning. The staff hid behind “policy,” offered no real apology, no solution, and no basic courtesy. It was cold, impersonal, and humiliating. International travelers, be warned: If you have tattoos, you will not be allowed to use any part of their spa — not even massages — and they won’t make that clear until they refuse you. I’ve stayed in hotels around the world, and this was one of the most regressive and offensive experiences I’ve had. If they want to cater to international guests, they need to stop treating tattooed people as if they are unclean or diseased. Shame.
Stayed 7 nights in Oct 2025

10/10 Excellent

Iftikhar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, nice and friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariel

Stayed 4 nights in Oct 2025

10/10 Excellent

Jun

Stayed 1 night in Oct 2025

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Clean room, walk distance to subway station. Close to mall various restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Helen, Honolulu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best! I can walk or ride the train to anywhere! I absolutely love this location! On cool evenings I can walk to Team Lab or Kid Zania and Lalaport is beautiful to walk or go for a jog! Everyone jogs in this neighborhood! The parks are beautiful!
Sunset lalaport
Villa Fontaine grand Ariake walking from lalaport
So clean the drain covers
You can customize your stay and rent a private onsen for you and the family or private sauna!
Stayed 2 nights in Oct 2025

10/10 Excellent

Thuydiem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. clean rooms. laundry easy to use. Phenomenal shower with good temperature and amazing water pressure!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025

10/10 Excellent

Josue

Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Close to transport and shopping centre.
Stayed 4 nights in Oct 2025

6/10 Okay

Mani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt get the ocean view scenic, my room was the last room on the 7th floor which over look a tennis stadium, window ia a bit too low for my height, the room lack body lotion which I thought they would have, I was a bit disturb how the room have a camera like sensor on the ac unit above the bed, bit weird out. Staff was very helpful during check-in. The room I had booked for four people was a bit small then the othee hotels I've experienced. Laundry was very convenience but the washing and drying time was way too long, minimum of 4 hrs plus spending more the 1k Yen.
Stayed 5 nights in Sep 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, and quiet neighbourhood with a shop connected to the hotel by a private walkway. There are a lot of event held next door however, so some days have huge crowds. Not the most convenient to get to Tokyo line.
Stayed 4 nights in Oct 2025

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean building
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ka Hay

Liked: Amenities
The room is immaculate and staff are helpful. Size of room is also decent given that it is in Tokyo
Stayed 4 nights in Sep 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Access to the spa and shopping mall with connecting floor was easy without going outside. Free shuttle bus to Ginza and Tokyo station was convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, only one stop away from Odaiba, and has all kinds of great food and attractions directly around it. The small worlds miniature museum was only a two minute walk away and was my favorite part of the day I spent here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sean, APO

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautifully located and has TONs to do around the area!!
Stayed 1 night in Jul 2025

8/10 Good

Alromeo, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a total of four nights in September 2025. I chose it based on the beautiful pictures and because it's a newly built building with beautiful architecture and modern finishes. When I got there I was more impressed, it's a beautiful building and because I'm an avid photographer, the pictures don't tell the whole story so I was happy to have such a gorgeous area to practice my skills. 😃 Check-in was easy because of the self-check-in kiosks. Staff were on hand to help if you had any trouble. Rooms were great but some are a bit smaller than I'm used to. Our second room was better than the first. It was adequate. The staff was great, always available to help We needed an iron and it was delivered right away. They also have a self-storage room with Locks to secure your luggage if needed. We tried the buffet breakfast one morning and it was excellent. And the price was reasonable. I really enjoyed the breakfast and the wonderful views of the morning trains slowly traversing the beautiful skyline. There's a coffee shop just outside and a huge mall, so it's very convenient. Also, a theatre where The Lion King was being shown. There are three train stations within a 5-minute walk, we took the Ariake one all the time. This hotel is about 15-20 minutes outside of downtown Tokyo and 70 km from Narita airport so it's better to fly into Haneda as the hotel also provides shuttle services only from Haneda by reservation. I would recommend it. 🇨🇦
Stayed 3 nights in Sep 2025

10/10 Excellent

Donald, MILL CREEK

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lose to rail stations
Stayed 4 nights in Sep 2025

10/10 Excellent

KELLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that you didnt have to go outside the building to go shopping or find food. So many options attached to the hotel. That made the stay totally worth it.
Stayed 4 nights in Sep 2025