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Hotel The Celestine Ginza

4.5 star property

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Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
Bar (on property)
Bar (on property)
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Ginza Wako Building
    ‪8 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 337 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

  • City view
  • 337 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 368 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

  • City view
  • 511 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

  • City view
  • 368 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 2
  • Free WiFi

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 Beds

  • Sleeps 2
  • Free WiFi

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Tokyo

A stay at Hotel The Celestine Ginza places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Tsukiji Outer Market. .This luxury hotel is 1.2 mi (1.9 km) from Tokyo Imperial Palace and 1.4 mi (2.3 km) from Tokyo Tower.

What's nearby

  • Yamaha Hall - 3 min walk - 0.2 miles
  • Ginza Six - 4 min walk - 0.3 miles
  • Hibiya Park - 6 min walk - 0.4 miles
  • Ginza Wako Building - 8 min walk - 0.4 miles
  • Kabuki-za Theatre - 9 min walk - 0.5 miles

Getting around

  • Shimbashi Station - 3 min walk
  • Shiodome Station - 6 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪かめや - ‬1 min walk
  • ‪bar de one - ‬1 min walk
  • ‪いっぱし - ‬1 min walk
  • ‪銀座とざき - ‬1 min walk
  • ‪Bar Gaslight EVE - ‬1 min walk

About this property

Hotel The Celestine Ginza

Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at GINZA CASITA serving guests of Hotel The Celestine Ginza. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4400 for adults and JPY 4400 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 929 reviews
Rating 8 - Good. 174 out of 929 reviews
Rating 6 - Okay. 34 out of 929 reviews
Rating 4 - Poor. 13 out of 929 reviews
Rating 2 - Terrible. 8 out of 929 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chung Nam Derek, Richmond Hill

Great staff.
Stayed 8 nights in Jan 2026

10/10 Excellent

Konstantina

Stayed 2 nights in Jan 2026

10/10 Excellent

Desmond

Stayed 3 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 6 nights in Dec 2025

10/10 Excellent

Gina

Stayed 4 nights in Nov 2025

10/10 Excellent

Taraneh

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Shello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Love it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuqiao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff communication and services are good. Room layout is a little awkward.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great
Stayed 4 nights in Nov 2025

10/10 Excellent

Yaozhong

Stayed 4 nights in Oct 2025

4/10 Poor

Farbod

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities
Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Stayed 14 nights in Oct 2025

8/10 Good

Salim, Toronto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Stayed 5 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Stayed 6 nights in Oct 2025

8/10 Good

Ebrahim

Liked: Cleanliness, staff & service
Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
Stayed 2 nights in Nov 2025

8/10 Good

Jesse

Stayed 2 nights in Nov 2025

10/10 Excellent

jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kyle

Stayed 4 nights in Oct 2025

10/10 Excellent

Mehrdad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant in every way
Stayed 4 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good, conveniently property but we had tremendous communication challenges with the staff.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

8/10 Good

Lizzie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
The restaurant view
Stayed 3 nights in Oct 2025