See all properties

Hotel Oriental Express Ginza West

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Oriental Express Ginza West

A high-rise building with multiple floors and numerous windows, likely a hotel or office building.
A modern reception area with a curved ceiling, recessed lighting, a reception desk, and two small tables.
A hallway with a patterned carpet, a window, a door, and a wall-mounted light fixture.
A modern, minimalist bathroom with three white sinks, a wooden panel backsplash, and recessed ceiling lighting.
A hotel room with a large bed, a desk with a computer, a red chair, and a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $87
$79 nightly
$87 total
Sep 6 - Sep 7

Explore the area

View in a map
4-10-2 Shinbashi, Tokyo, Tokyo, 105-0004
  • Place, Old Shimbashi Station
    ‪7 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Tokyo Imperial Palace
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk, a TV, and a mirror with lights.

Standard Double Room, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Non Smoking, Private Bathroom

A hotel room with a bed, a desk with a TV, and a view of the city.

Standard Single Room, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Single Room, Non Smoking, Private Bathroom

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Single Room, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Double Room, Mobility Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Economy Double Room, Mobility Accessible, Non Smoking

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Non-smoking

A hotel room with a bed, desk, chair, TV, and a bathroom visible through an open door.

Single Room, Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Superior Single Room, Non-smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Superior Single Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Double Room, Non-smoking

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Double Room, Non-smoking

  • Sleeps 3
  • Free WiFi

Similar properties

A spacious lobby with a long reception desk, seating area, and a high ceiling with lighting fixtures.
Hotel Villa Fontaine Grand Tokyo - Shiodome
Minato
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 2,384 reviews
$81 nightly
The price is $89
Sep 13 - Sep 14
Hotel Villa Fontaine Grand Tokyo - Shiodome

About the neighborhood

Tokyo

A stay at Hotel Oriental Express Ginza West places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This hotel is 1.3 mi (2.1 km) from Tokyo Bay and 3.5 mi (5.6 km) from Tokyo Dome.

What's nearby

  • Hamarikyu Gardens - 7 min walk - 0.4 miles
  • Old Shimbashi Station - 7 min walk - 0.4 miles
  • Ginza Six - 12 min walk - 0.7 miles
  • Tokyo Tower - 16 min walk - 0.9 miles
  • Tokyo Imperial Palace - 3 min drive - 1.1 miles

Getting around

  • Shimbashi Station - 4 min walk
  • Shiodome Station - 6 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • ‪えどもんど新橋 - ‬1 min walk
  • ‪大分からあげと鉄板焼 新橋応援団 勝男 - ‬1 min walk
  • ‪喫茶室ルノアール - ‬1 min walk
  • ‪PLUTON 13 - ‬1 min walk
  • ‪生ラム かんな - ‬1 min walk

About this property

Hotel Oriental Express Ginza West

Hotel Oriental Express Ginza West offers 220 accommodations with slippers and hair dryers. 24-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 220 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Hotel Oriental Express Ginza West. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: JPY 1,200 for adults and JPY 1,200 for children

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

More

  • Desk
  • Electrical adapters
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1200 for adults and JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Hotel Oriental Express Ginza West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 126 reviews
Rating 8 - Good. 39 out of 126 reviews
Rating 6 - Okay. 15 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 3 out of 126 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay local and convenient around the area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and clean hotel
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Charls Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff very close to everything
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Shimbashi station and a lot of different restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Had everything I needed. Great location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were extremely helpful and well versed in English. Room was good sized for a couple, cleaned daily and amenities plentiful. Great food establishments right outside, with a 24-hour Lawson’s on 1st floor.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
appreciated the bath salts available in the lobby - was very much needed after a long day of walking! found the hotel to be a little worn for something that had relaunched in april 2026, but was suitable for one female traveler and the light-up vanity was very useful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ka Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. It's a refurbished hotel from a previous owner. Very convenient location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ryohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. I like the size
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Aysen

Liked: Cleanliness, staff & service
Room was different than what the images under our booking was showing and the entrance to the hotel was tough to find even with our taxi drivers. Rooms are definitely tinier and more worn out than the pictures but overall a nice stay due the great location.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Chia Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my biz trip in Tokyo. There’s a free coffee machine at 1sr floor which is convenient. The facility is clean and comfortable, also the service is good. The only point that didn’t fit to me is that the pillows are too hard, others are good. :)
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Dennis

Liked: Cleanliness
Very disappointed with the breakfast options. Also, no ice buckets or cups available for use with the ice machine
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jeanne Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I strongly regret for my star there is no closet in the room !!!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Salome

Liked: Property conditions & facilities
Location was not ideal. It’s not visible or convne
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kelvin

Liked: Staff & service, amenities
Property advertised as new property but more like a resurfacing. Lobby, elevator, and hallway seemed new but the rooms were not. The shower curtains for throughout the bathroom had mold and table area had a thick layer of dust. Pro was lawson was right next door and many restaurants close by
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

YASUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内は清潔で感じの良い対応でした。 シャワーのみですがゆっくり出来た。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

sayuri

Liked: Staff & service, amenities, property conditions & facilities
少し駅から遠かったけれど、便利でした。近所は飲み屋街なので朝方はゴミが気になったかな。
Stayed 1 night in May 2026
Verified review

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Små rum (som vanligt i Japan) men cleant och fräscht. Kanonläge, perfekt med suveräna Izakayas precis bredvid. Minimivs bredvid, nära stationen och bara klockrent!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chih-Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿需要留意，需要貼更換毛巾需求於門上，不然不會主動更換毛巾，與一般習慣不同。
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Emine

Liked: Cleanliness, staff & service
一番いいところは新橋駅の近くにあること、銀座、汐留なども歩いていける距離であることとレストランとコンビニがいっぱいあることです
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Osamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンビニも1階にあり便利
Stayed 1 night in May 2026
Verified review

6/10 Okay

Takeo

予約者名が間違っていてチェックインに手間取ったのは不満 入口が分かりにくく迷った 立地は良いと思う
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jefferson Francisco

Disliked: Property conditions & facilities
Fiquei 7 noites hospedado e, infelizmente, a pior parte da experiência foram os colchões. Eles eram muito velhos, dava para sentir as molas o tempo todo, o que tornou muito difícil descansar ou dormir bem. Meus colegas que estavam hospedados comigo também relataram o mesmo problema. Além disso, os travesseiros também eram velhos e desconfortáveis. Em uma hospedagem, a qualidade do colchão e dos travesseiros é algo essencial, e pelo valor pago eu realmente esperava muito mais conforto. A falta de descanso acabou prejudicando bastante a experiência geral.
Stayed 7 nights in May 2026

Top Picks