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Hotel New Otani Tokyo The Main

4.5 star property

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Dining
Restaurant
The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Pool

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Tokyo Midtown
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for The Main Deluxe King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Quality Double Non-smoking

The Main Quality Double Non-smoking | Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Non-smoking

8.4 out of 10
Very good
(21 reviews)
  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 285 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Triple Room, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 279 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Twin, Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room, Smoking

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 764 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Down comforters, in-room safe, individually furnished, desk

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Down comforters, in-room safe, individually furnished, desk

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Triple, Non Smoking

The Main Standard Triple, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Triple, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

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Restaurant
Hotel New Otani Tokyo Garden Tower
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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,152 reviews
$227 nightly
The price is $250
Jan 4 - Jan 5, 2026
Hotel New Otani Tokyo Garden Tower

About the neighborhood

Tokyo

With a stay at Hotel New Otani Tokyo The Main, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 2.7 mi (4.3 km) from Shibuya Crossing and 2.7 mi (4.4 km) from Tokyo Dome.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Akasaka Palace - 6 min walk - 0.4 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Tokyo Midtown - 3 min drive - 0.9 miles
  • Shinjuku Gyoen National Garden - 6 min drive - 2.1 miles

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 77 min drive

Restaurants

  • ‪BASE11 - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪SATSUKI - ‬4 min walk
  • ‪GARB CENTRAL - ‬12 min walk

About this property

Hotel New Otani Tokyo The Main

Luxury hotel with 20 restaurants and bars
Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 554 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including a health club and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 269 square feet (25 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo The Main has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's health club and spa will be closed from February 1-3, 2026.
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 13 2026 (dates subject to change):
  • Breakfast
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from February 1 to February 3:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Facilities fee: JPY 7000 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the onsite health club (The Golden Spa New Otani) for the listed facilities fee. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from July 11 to September 07
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 863 out of 1146 reviews
Rating 8 - Good. 179 out of 1146 reviews
Rating 6 - Okay. 53 out of 1146 reviews
Rating 4 - Poor. 26 out of 1146 reviews
Rating 2 - Terrible. 25 out of 1146 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Clay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except for comp breakfast buffets.

Great rooms and full service. Excellent staff. The Capri lounge is excellent as is the sky restaurant at top. What’s bad is the breakfast buffet. It’s tasteless and minimal. I tried twice and even went to the garden tower to try theirs. I ended up paying more and doing the restaurant buffet which was much better.
Stayed 7 nights in Sep 2025

10/10 Excellent

tam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet,helpful staffs. Free shuttle to train station every 20 minutes.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

MASAYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay. The Japanese garden was well maintained and it was a pleasant morning walk.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Can't fault this hotel. Very good in all respects. Very comfortable room with good views and space for the whole family. Superb bathroom with Japanese style washing area. Enjoyed the pool. Breakfast buffet very good in lovely room overlooking exquisite Japanese gardens. Service impeccable. Beautifully refurbished since our last stay while preserving most of its classic Japanese modernism. The area seems more vibrant too. Wish we'd booked another night.
Stayed 1 night in Aug 2025

8/10 Good

Thomaz

Stayed 6 nights in Jun 2025

10/10 Excellent

Yuen Wah Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old classic hotel with a beautiful garden. Service is good. Three minutes walk to subway. Located in a quiet area.
Stayed 3 nights in Jul 2025

10/10 Excellent

kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Everything was great. If traveling in summer you can walk indoors inside the hotel and get within 400 yards of the subway entrance Akasaka-mitsuke or Nagatacho. Do not follow google maps walking directions to either of these entrances. Stay in the hotel all the way to the end. This hotel is very close to all the action via the subway or taxis. Concierge was helpful in advance of our arrival with diner reservations, baseball game, and more. The room I stayed in had the wood bath and king bed. It was very spacious for Japan. Wife and I did not fell cramped at all bathroom had two sinks. Very nice walk in closet. The hotel is slightly dated, but it didn't matter to me.
Stayed 6 nights in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The lodging facility was wonderful. It was safe, clean, and provided friendly service. The location is great, with only a five (5) minute walk to train stations. I would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

MEIHUEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so nice and answered any questions to the best of their ability. Huge plus that they had taxis on standby all through the day at the entrance of the hotel!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. But do prefer to either drive or take a taxi because public transportations are far.
Stayed 1 night in Jul 2025

10/10 Excellent

Roland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in Tokyo
Stayed 4 nights in Jul 2025

10/10 Excellent

Richi

Stayed 2 nights in Jul 2025

10/10 Excellent

Qiushi

Stayed 6 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff were helpful, room was clean and had good views over the Japanese garden.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい滞在でした。一つ気づいた事はカーペットが厚すぎていくつもスーツケースを運ぶ場合に押しづらいのが大変でした。
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo Trip

Check-in was quick and easy. Staff were all friendly and helpful. Breakfast was nice at the lobby restaurant & the pool facilities were good too. Only mark down a little by the signage & pathway to the pool which seemed long & the pool water was too warm.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dorota

Stayed 7 nights in Jul 2025