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Hotel JAL City Tokyo Toyosu

Property class: 4

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Photo gallery for Hotel JAL City Tokyo Toyosu

A hotel room with a large window, a bed, and a view of a cityscape at night.
A modern hotel lobby with a reception desk, a patterned ceiling, and a clean, minimalist design.
A modern hotel room with a sofa, armchair, and round coffee table.
A modern cafe with a buffet setup, wooden flooring, and large windows.
A modern hotel building with a grid of windows and a sign reading 'HOTEL JAL CITY'.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $90
$82 nightly
$90 total
Aug 30 - Aug 31

Explore the area

View in a map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • Place, teamLab Planets TOKYO
    ‪5 min walk‬
  • Place, Toyosu Market
    ‪8 min walk‬
  • Place, Tokyo Garden Theater
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for 16/17 Floor Superior Twin Plus Non Smoking

A hotel room with two beds, a sofa, a small table, and a city view.

16/17 Floor Superior Twin Plus Non Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Non-smoking

A hotel room with two beds, a sofa, a small table, and a cityscape view.

Superior Twin Non-smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 16/17 Floor Superior Queen Plus Non Smoking

A hotel room with a large bed, a round table, a chair, a city view, and a decorative wall piece.

16/17 Floor Superior Queen Plus Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

A hotel room with two beds, a small table, and a view of the cityscape.

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape at night.

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

A hotel room with two beds, a small table, and a view of the cityscape.

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

A hotel room with a bed, a view of a cityscape at night, and a modern light fixture.

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

A modern hotel room with a large bed, a city view, a desk, and a chair.

[Regular Floor] Moderate Queen Room - Non-Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

A hotel room with a large bed, two chairs, a nightstand, a potted plant, a city view, and a decorative wall piece.

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

[Regular Floor] Moderate Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

A hotel room with two beds, a view of a cityscape, a round table, and a nightstand.

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

A hotel room with a bed, a nightstand, a lamp, a view of a cityscape through a large window, and a zebra-patterned carpet.

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

A hotel room with a bed, a round table, a chair, a city view, and a decorative wall piece.

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

A hotel room with two beds, a small table, a sofa, and a city view.

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

A modern hotel room with two beds, a nightstand, a small table, and a view of a cityscape at night.

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Sofa Bed
  • Free WiFi

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

A modern hotel room with a large bed, a city view, a desk, and a chair.

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Connecting Room - Non-Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Connecting Room - Non-Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

A hotel room with two beds, a view of a cityscape, a round table, and a nightstand.

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Run of House, No Room cleaning, Non Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Run of House, No Room cleaning, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

A hotel room with two beds, a small table, a chair, a large window with a city view, and a decorative wall piece.

Moderate Twin Room, No Room cleaning, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Located in Tokyo (Koto), Hotel JAL City Tokyo Toyosu is within a 5-minute walk of teamLab Planets TOKYO and Toyosu PIT. .This hotel is 0.7 mi (1.1 km) from Toyosu Market and 0.7 mi (1.1 km) from Ariake Arena.

What's nearby

  • teamLab Planets TOKYO - 5 min walk - 0.3 miles
  • Toyosu PIT - 8 min walk - 0.4 miles
  • Toyosu Market - 8 min walk - 0.4 miles
  • Tokyo Garden Theater - 15 min walk - 0.8 miles
  • Urban Dock LaLaport Toyosu - 17 min walk - 0.9 miles

Getting around

  • Etchujima Station - 4 min drive
  • Shijo-mae Station - 4 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪Vegan Ramen UZU Tokyo - ‬5 min walk
  • ‪Burger King - ‬16 min walk
  • ‪ALOHA TABLE - ‬15 min walk
  • ‪ケンタッキーフライドチキン - ‬15 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Hotel JAL City Tokyo Toyosu

Hotel JAL City Tokyo Toyosu offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 330 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, discounted use of a nearby fitness facility, and bike parking.
You can enjoy a meal at 汐待茶寮 serving the guests of Hotel JAL City Tokyo Toyosu, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
汐待茶寮 - Onsite buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome buffet breakfast, nice staff, clean rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, helpful staff, very convenient to the train and bus stations.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, good breakfast with lots of selection, awesome transit
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexis John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff and Lawson’s in lobby!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Awesome place. Great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a very good standard
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

YENLIN

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the hotel location is good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay & close to a transit system to get into the heart of the cities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean and modern. Great room, if a little small, not enough places to empty out the suitcases. Fantastic staff and location. Would be happy to stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marinalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area. Staff was extremely kind and helpful. Room was great size. Will be utilizing their facilities for future trips.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. Very good neighborhood. It’s good for family to stay. A little away from city but it’s safer and quieter
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us with quick access to various bus and train routes
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good amenities, staff friendly, room great. Breakfast buffet was amazing.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect thank you
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

EVE A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good and the staff were very friendly and helpful. The room was very nice but small. There were no area to open our suitcase or sit. Only the bed was available to sit or relax on.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good Room with great bathroom and service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean, great views. There’s also a Lawson downstairs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms and attention for all our questions, the breakfast was great and staff always making sure everything was there at any time
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service. A little remote but close of Big Sight Expo
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Melvin Jan

Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding, attached convenience store was a great touch.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sumire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and also kids friendly. We stayed with 1 year old daughter, she couldn’t get the cot as she can stand up but got the nappy bin. There’re limited high chairs with the belt but many selection of food children can have and kids plates/cutlery/cups are available. For bath time, we could borrow the bath stool as well.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Polrat

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very convenient to go around the area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient store 24/7 with entrance from inside the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great & the property was wonderful. I loved my room. The best thing by far at JAL City Tokyo was the staff! The reception team was outstanding. I was shocked to learn one of the best team members was a trainee.
Stayed 1 night in Mar 2026