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Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Indoor pool, open 6:30 AM to 9:30 PM, sun loungers
Property video
Premier Room, 1 King Bed | View from room
Indoor spa tub
Cocktail bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Place, Imperial Palace East Gardens
    ‪3 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Place, Tokyo International Forum
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Garden view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Imperial Garden View)

Suite (Imperial Garden View) | View from room

Suite (Imperial Garden View)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • Garden view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace

Panoramic Suite

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Superior Room, 2 Double Beds, City View | City view

Superior Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Imperial Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Imperial Garden View

  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Skyline View)

View from room

Superior Room, 2 Double Beds (Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Skyline View)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 659 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tokyo

Located in Tokyo (Chiyoda), Four Seasons Hotel Tokyo at Otemachi is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This family-friendly hotel is 3.6 mi (5.8 km) from Tokyo Skytree and 4.1 mi (6.5 km) from Shinjuku Gyoen National Garden.

What's nearby

  • Imperial Palace East Gardens - 3 min walk - 0.2 miles
  • Japan Meteorological Agency - 3 min walk - 0.2 miles
  • Tokyo Imperial Palace - 12 min walk - 0.7 miles
  • Tokyo International Forum - 15 min walk - 0.9 miles
  • Nippon Budokan - 4 min drive - 1.3 miles

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pigneto - ‬1 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪壌大手町 - ‬1 min walk

About this property

Four Seasons Hotel Tokyo at Otemachi

Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and refrigerators can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The ryokan bathing area is open from 6:30 AM to 9:30 PM.
Make yourself at home in one of the 190 guestrooms featuring minibars and espresso makers. 65-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at PIGNETO, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
PIGNETO - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Est - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
VIRTÙ - This cocktail bar serves dinner only. Open daily.
The Lounge - Overlooking the garden, this café specializes in international cuisine and serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Covered self parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • est
  • PIGNETO
  • The Lounge
  • VIRTÙ

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Public bath open from 6:30 AM - 9:30 PM
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 39 buildings
  • 7 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator on request
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 10 2026 to February 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 15000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 0 to 8200 for adults, and JPY 0 to 4100 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 15000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 349 out of 407 reviews
Rating 8 - Good. 36 out of 407 reviews
Rating 6 - Okay. 8 out of 407 reviews
Rating 4 - Poor. 8 out of 407 reviews
Rating 2 - Terrible. 6 out of 407 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Best of besr
Stayed 3 nights in Oct 2025

10/10 Excellent

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and excellent service
Stayed 7 nights in Oct 2025

10/10 Excellent

Umidbek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes only snacks were missing
Stayed 2 nights in Oct 2025

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real 5 star experience!!!

Everything was great! The service, the amenities, the food! The room itself, the view from the room.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel 20 minutes from everywhere Friendly staff Very expensive dining
Stayed 6 nights in Sep 2025

10/10 Excellent

Luis, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 4 nights in Jul 2025

10/10 Excellent

wesley

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Arjun

Stayed 3 nights in Sep 2025

10/10 Excellent

Sean, Upper Marlboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing
Stayed 5 nights in Sep 2025

4/10 Poor

Elen

Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service, beautiful property with superb views of Tokyo skyline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Etsehiwot

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful
Stayed 5 nights in Sep 2025

10/10 Excellent

Lawrence, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautifully designed hotels in Tokyo. The staff is superb and attentive. The view from the main lobby is surreal. When we arrived, Mt Fuji was cleared of clouds and easy to see through sunset. Magical!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property just not really located near anything. I would suggest staying closer to Tokyo Station.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ya Qi Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, fantastic room and service by Yuki, Ishi, Nagomi, Yuka of Guest Services, and Taiga, Yuhei of Pigneto.
Stayed 2 nights in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
THANK YOU VERY MUCH TO FOUR SEASONS TOKYO AT OTEMACHI AND THEIR WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. THE SERVICE WAS TOP NOTCH. WE CAN'T WAIT TO VISIT YOU AGAIN SOON. THANK YOU.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! four seasons always is the best
Stayed 3 nights in Aug 2025

10/10 Excellent

Katharina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons never disappoints, and this one is particularly perfect. The view from the 39th floor reception and lobby and from my room on the 36th floor was breathtaking, the service excellent and the location stunning. Communication was easy via WhatsApp. Check out the bar, it’s a speakeasy hidden away with amazing drinks.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Aug 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The property has quick access to Otemachi Station, a great view over the city, amazing service and food and a beautiful bar, pool and gym. Great oasis in a busy city and centrally located.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ted, Seldovia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons is a must stay! The views, the fabulous restaurants, the pool, the staff and the large rooms with many amenities. Absolute beautiful hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best locations I've been!

Staff was extremely attentive and went above and beyond, in every way possible! Everything was beyond expectations. Will be staying here for future visits to Tokyo. Made my first time in the city a great experience. Location very central to transportation hubs. Easy to get around and staff is willing to help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domo arigato, Four Seasons Hotel Tokyo at Otemachi. My family and I have stayed at many Four Seasons hotels and this one provided outstanding customer service. The best we have ever experienced. We will definitely visit Japan again and will only stay at Four Seasons Otemachi.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025