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City Pension Zem

Property class: 3

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Photo gallery for City Pension Zem

A nighttime cityscape with high-rise buildings, illuminated windows, and a well-lit street.
A rooftop terrace with a pool, surrounded by urban buildings.
A hotel room with two beds, a dining table, and a view of trees and flowers outside.
A room with a tatami mat floor, a low table with cushions, a TV mounted on the wall, and a desk with chairs.
A balcony with a clothes drying rack and a view of a cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
  • Place, Suitengu Shrine
    ‪3 min walk‬
  • Place, Hamacho Park
    ‪6 min walk‬
  • Place, Meijiza Theater
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Basic Room

A hotel room with two beds, a dining table, and a view of trees and flowers outside.

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Standard Room

A hotel room with two beds, a small table, a chair, a TV, and a view of the outside.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Futons

View all photos for Family Room

A hotel room with two beds, a dining area, a TV, and a kitchenette.

Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Futons

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About the neighborhood

Tokyo

With a stay at City Pension Zem in Tokyo (Chuo), you'll be within a 5-minute drive of Tokyo Imperial Palace and Ueno Park. .This hotel is 2.7 mi (4.3 km) from Sensoji Temple and 3 mi (4.8 km) from Tokyo Bay.

What's nearby

  • Suitengu Shrine - 3 min walk - 0.2 miles
  • Sumida River - 4 min walk - 0.3 miles
  • Hamacho Park - 6 min walk - 0.4 miles
  • Meijiza Theater - 6 min walk - 0.4 miles
  • Koami Shrine - 7 min walk - 0.4 miles

Getting around

  • Suitengumae Station - 3 min walk
  • Bakurochou Station - 16 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪福しん - ‬3 min walk
  • ‪砂場 - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪麺処 にぼし香 - ‬3 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk

About this property

City Pension Zem

City Pension Zem offers 9 accommodations with all-in-one washer/dryers and safes. Accommodations are furnished with desks and dining tables. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, slippers, bidets, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. 50-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided once per stay.

Make yourself at home in one of the 9 guestrooms, featuring kitchenettes with refrigerators and microwaves. 50-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided once per stay.
This smoke-free hotel was built in 1983.
At City Pension Zem, enjoy a satisfying meal at the restaurant.
Featured amenities include luggage storage, laundry facilities, and an elevator.
City Pension Zem has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 236 reviews
Rating 8 - Good. 71 out of 236 reviews
Rating 6 - Okay. 16 out of 236 reviews
Rating 4 - Poor. 5 out of 236 reviews
Rating 2 - Terrible. 2 out of 236 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very clean
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, has a lot of space and is very comfortable. Very close to the city terminal to take the Bus to each airport. Good dining options and train/subway station nearby.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a family. Will come back again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was incredibly spacious for our family. The staff were kind, helpful, and responsive. Having the washer/dryer for our family and staying in Japan for 12 days was very helpful. It is central to several train stations, as low as 5-10 minutes. Several stores and Grocery store across the street we visited frequently was convenient.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay! You will have everything you need at City Pension Zem. Specious rooms, a friendly and quiet environment, yummy places to eat nearby. The staff are very friendly and understanding, helping with anything you need. Not to mention super clean and the feeling of being immersed in the Japanese culture! 10/10 will be back! Thank you all at City Pension Zem 🎉
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified review

8/10 Good

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and helpful. Apt is very spacious, Washer/Dryer in room. 10-15 min walk to nearest big train station.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023