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City Pension Zem

3.0 star property

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Basic Room | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room | In-room safe, desk, laptop workspace, iron/ironing board
Standard Room | In-room safe, desk, laptop workspace, iron/ironing board
Shower, rainfall showerhead, hair dryer, slippers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Kitchen
The current price is $257
$233 nightly
$257 total
Jun 18 - Jun 19

Explore the area

View in a map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
  • Place, Suitengu Shrine
    ‪3 min walk‬
  • Place, Sumida River
    ‪4 min walk‬
  • Place, Hamacho Park
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Futons
  • Free WiFi

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Futons
  • Free WiFi

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Exterior
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  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, 123 reviews
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The price is $137
Jun 23 - Jun 24
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About the neighborhood

Tokyo

With a stay at City Pension Zem in Tokyo (Chuo), you'll be within a 5-minute drive of Tokyo Imperial Palace and Ueno Park. .This hotel is 2.7 mi (4.3 km) from Sensoji Temple and 3.1 mi (5 km) from Tokyo Dome.

What's nearby

  • Suitengu Shrine - 3 min walk - 0.2 miles
  • Sumida River - 4 min walk - 0.3 miles
  • Hamacho Park - 6 min walk - 0.4 miles
  • Meijiza Theater - 6 min walk - 0.4 miles
  • Koami Shrine - 7 min walk - 0.4 miles

Getting around

  • Suitengumae Station - 3 min walk
  • Bakurochou Station - 16 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪福しん - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Royal Park Hotel Executive Lounge - ‬5 min walk
  • ‪砂場 - ‬3 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk

About this property

City Pension Zem

City Pension Zem offers 9 accommodations with all-in-one washer/dryers and safes. Accommodations are furnished with desks and dining tables. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, slippers, bidets, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. 50-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided once per stay.

Make yourself at home in one of the 9 guestrooms, featuring kitchenettes with refrigerators and microwaves. 50-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided once per stay.
This smoke-free hotel was built in 1983.
At City Pension Zem, enjoy a satisfying meal at the restaurant.
Featured amenities include luggage storage, laundry facilities, and an elevator.
City Pension Zem has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 229 reviews
Rating 8 - Good. 71 out of 229 reviews
Rating 6 - Okay. 16 out of 229 reviews
Rating 4 - Poor. 5 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Qing Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a family. Will come back again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Kathleen

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

natalie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing!! It was super clean, very accessible and insanely affordable. We stayed for 8 nights and paid 360 per person for the whole trip. There were five of us and the place fit us and could’ve got 3 more. I forgot my iPhone charger but they had some for us in the room to use. One of the best places to stay at while in GINZA. 10/10 recommend:)
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staffs are always thoughtful.
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Ivy Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
The building may be a bit old, but they keep the place clean with personable service.
Stayed 13 nights in Feb 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cosy little hotel with friendly staff. The hotel itself is dated, but it's clean and well kept. There's a train station within walking distance and there are quite a number of dining options around the area. Would stay at this hotel again when I'm in Tokyo.
Stayed 3 nights in Sep 2023