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Aparthotel

Citadines Shinjuku Tokyo

Property class: 3.5

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Photo gallery for Citadines Shinjuku Tokyo

A multi-story hotel with a modern facade, featuring a mix of yellow and blue panels, and a prominent 'Citadines' sign.
A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.
A buffet with various food items, beverages, and condiments.
A modern interior with a reception desk, seating area, and a view of the outdoors.
A modern gym with exercise equipment, large windows, and a view of a cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
The current price is $156
$142 nightly
$156 total
Sep 30 - Oct 1

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪5 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Studio (Double)

A modern hotel room with a bed, a sofa, a TV, a small table, and a painting on the wall.

Studio (Double)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, 2 Twin Beds

A modern hotel room with a large bed, a small desk, a chair, a vanity with a mirror, and a window with a view of trees.

Studio, 2 Twin Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Studio, 2 Twin Beds

A modern hotel room with a kitchenette, a bed, a sofa, a small table with a vase, and a painting on the wall.

Executive Studio, 2 Twin Beds

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Studio (Double)

A hotel room with a bed, a sofa, a small table with a magazine and flowers, a TV, and artwork on the walls.

Executive Studio (Double)

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Executive Room

A hotel room with a bed, a sofa, a TV, a coffee table, and artwork on the walls.

Studio Executive Room

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Studio Twin Room

A hotel room with a bed, a bedside table, a chair, a mirror, a sink, and a window with curtains.

Studio Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Studio Double Room

A modern hotel room with a sofa, a small table, a TV, and a painting on the wall.

Studio Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Tokyo

A stay at Citadines Shinjuku Tokyo places you in the heart of Tokyo, within a 5-minute drive of Isetan Department Store Shinjuku and Omoide Yokocho. .This aparthotel is 3.8 mi (6.1 km) from Tokyo Tower and 4.9 mi (7.9 km) from Yanaka Cemetery.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk - 0.3 miles
  • Tokyo Toy Museum - 6 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 10 min walk - 0.6 miles
  • Shinjuku Isetan - 12 min walk - 0.7 miles
  • Omoide Yokocho - 15 min walk - 0.8 miles

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪ケンタッキーフライドチキン - ‬4 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪BASARA - ‬2 min walk
  • ‪とよ吉 - ‬2 min walk
  • ‪カレー王国 けらら - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 160 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include a television in a common area, a reception hall, and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260.0 per night
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1785 out of 2913 reviews
Rating 8 - Good. 925 out of 2913 reviews
Rating 6 - Okay. 159 out of 2913 reviews
Rating 4 - Poor. 32 out of 2913 reviews
Rating 2 - Terrible. 12 out of 2913 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room and great location!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Rimma

Liked: Cleanliness, check-in, communication, listing accuracy
Overall very nice stay. The room was clean and spacious for Tokyo standards.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, check-in, communication, listing accuracy
It was my 3rd time staying there. It is convenient, the rooms are spacious. Highly recommend.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great hotel to stay in, especially if you are staying in Tokyo for more than a few days. The location is excellent, very walkable but away from the really busy part of Shinjuku. The bed was very comfortable (pillows not so good) and the room had a kitchenette, couch, desk and several cupboards. We stayed for a week so we unpacked our suitcases and everything was really accessible.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel. Amazing staff.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Luis Miguel Rodriguez

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are comfortable and clean but a little bit outdated. Staff is friendly and helpful. It is located in a quiet area in Shinjuku with public transportation close.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, check-in, communication, listing accuracy
Yes it was and excellent stay and will stay there again in Oct
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Carina

Liked: Cleanliness, check-in, communication
Good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, check-in, communication, listing accuracy
Had everything we need.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, check-in, communication, listing accuracy
I always stay here when I go to Tokyo. The staff is so friendly. You have very quiet rooms and plenty of space. I don't think you can ask for much more than that.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Bryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

KOOKIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so lovely, and the rooms are spotless.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Derman

Liked: Cleanliness, check-in, listing accuracy
Great location. Friendly people!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Rosetta

Liked: Check-in, communication, listing accuracy
The breakfast was the worst we had after 1 month in Japan. The coffee was good Hotel is tired but room spacious and well appointed
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and spacious rooms, beautiful service and convenient location
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Nam

Liked: Cleanliness, amenities, communication
Good location, friendly staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

William

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here for the Tokyo Marathon. The hotel is in a very convenient location in Shinjuku, the breakfast is nice and simple and the staff were kind and helpful. The kitchenette was a very nice addition to our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff and good location would reccomend
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, check-in, communication, listing accuracy
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, communication
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, check-in, communication, listing accuracy
Very easy check in process. Staff very friendly
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kenneth L

Liked: Cleanliness, check-in, communication, listing accuracy
Very convenient
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ceyhun

Liked: Cleanliness, check-in, communication, listing accuracy
We thoroughly enjoyed our stay here. The staff were exceptionally friendly, welcoming, and always willing to help. Within a five-minute walk, you can find pretty much everything you need, including shops, train stations, convenience stores, and a variety of small restaurants. The accommodation was very clean and well maintained. We traveled as a family with our five-year-old child and found it perfectly suited to our needs. The kitchen was fully equipped, making it easy to prepare meals whenever we wanted. We would book this accommodation again without hesitation and can highly recommend it to anyone looking for a comfortable and convenient place to stay.
Stayed 7 nights in May 2026

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