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Hinanoyado Chitose

Property class: 3.5

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Photo gallery for Hinanoyado Chitose

A snow-covered wooden cabin with a lit interior, surrounded by trees.
A traditional Japanese room with tatami flooring, a low table, and sliding doors.
A traditional Japanese onsen with a wooden interior, a wooden toilet, and a large hot spring bath.
A snow-covered hotel with multiple buildings, including a main building with a balcony and several smaller structures.
A hotel room with two beds, wooden flooring, a traditional sliding door, and a view of greenery outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
49-1, Matsunoyama Yumoto, Tokamachi, Niigata, 942-1432
  • Place, Matsunoyama Onsen
    ‪1 min walk‬
  • Place, Ishiuchi Maruyama Ski Resort
    ‪55 min drive‬
  • Place, Maiko Snow Resort
    ‪59 min drive‬

Room options

View all photos for Japanese-Style Standard Room (Private Bathroom)

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-Style Standard Room (Private Bathroom)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Standard Room (Shared Bathroom)

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and a decorative vase.

Japanese-Style Standard Room (Shared Bathroom)

  • 216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

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About the neighborhood

Tokamachi

When you stay at Hinanoyado Chitose in Tokamachi, you'll be steps from Matsunoyama Onsen. .This ryokan is 27.4 mi (44.1 km) from Nozawa Onsen Snow Resort and 24.7 mi (39.8 km) from Gala Yuzawa.

What's nearby

  • Matsunoyama Onsen - 1 min walk - 0.0 miles
  • Joetsu International Ski Area - 46 min drive - 21.4 miles
  • Ishiuchi Maruyama Ski Resort - 55 min drive - 23.9 miles
  • Joetsu Kokusai Playland - 58 min drive - 25.8 miles
  • Maiko Snow Resort - 59 min drive - 25.5 miles

Getting around

  • Ishiuchi Station - 31 min drive
  • Niigata Airport (KIJ) - 144 min drive

Restaurants

  • ‪ぽぱい - ‬12 min drive
  • ‪和風厨房利 TOSHI - ‬12 min drive
  • ‪喰い処 味郷 - ‬12 min drive
  • ‪好月菓子店 - ‬12 min drive
  • ‪米の駅 - ‬15 min drive

About this property

Hinanoyado Chitose

Hinanoyado Chitose offers 31 air-conditioned accommodations with safes. This Tokamachi ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are 6 hot springs open between 3:00 PM and midnight.
Make yourself at home in one of the 31 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided on a limited basis.
Enjoy recreation amenities such as hot springs or take in the view from a garden. This ryokan also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
At Hinanoyado Chitose, enjoy a satisfying meal at the restaurant. A complimentary local cuisine breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library. A train station pick-up service is provided at no charge, and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 9:00 AM.
Hinanoyado Chitose has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:00 AM
  • A restaurant

Things to do

  • 6 hot springs
  • Library
  • Shopping

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • 6 hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Chitose Tokamachi
Chitose Tokamachi
Hinanoyado Chitose Inn Tokamachi
Hinanoyado Chitose Inn
Hinanoyado Chitose Tokamachi
Ryokan Chitose
Hinanoyado Chitose Ryokan
Hinanoyado Chitose Tokamachi
Hinanoyado Chitose Ryokan Tokamachi

Hinanoyado Chitose Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

あき

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

古い温泉街

大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。 食事の際もイス、食器と準備して頂いてありがたかったです。 女性の従業員さん達の笑顔がとってもよかったです。 機会があればまた 行きたいです。
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

だ

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ゴキブリがいました。 お風呂に蜘蛛の巣があり、 出かける前に取ってとお願いしたが帰ってきてもそのままだった。 花火のため早めの夕飯だったが、 帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湯冷めしないお風呂と優しい食事

熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。３階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。５０歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな？ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Stayed 1 night in May 2018
Verified review

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿

源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。 地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。 館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。 スタッフの方も然りです。 ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大きなトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。 一生忘れられることがない、思い出になりました。
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

雪山の隠れた名宿

食事も美味しく、従業員の方の心遣いも素敵で温泉も良かったです！ 部屋に露天風呂が付いているタイプの部屋でしたが源泉が流れていたため、非常に熱かったですが、湯もみをしてちょうど良い温度に調整ができます。
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort