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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Japanese-Style Standard Room (Private Bathroom)
258 square feet
5 Twin Futons
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Superior Room with Tatami Area (Private Bathroom)
31 square feet
2 Twin Beds and 2 Twin Futons
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Japanese-Style Standard Room (Shared Bathroom)
216 square feet
4 Twin Futons
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room with Tatami Area (Open-Air Bath)
266 square feet
5 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room with Tatami Area (Open-Air Bath) - Disability access
31 square feet
2 Twin Beds and 3 Twin Futons
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Deluxe Room with Tatami Area (Open-Air Bath)
299 square feet
5 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Japanese-Style Superior Room (Private Bathroom)
33 square feet
5 Twin Futons
Room sleeps 5 guests
(up to 4 children)
Select dates to see price

Get an overview of this hotel
3.5-star ryokan in Tokamachi with free parking

Popular property highlights

Free self parking
Free WiFi
Restaurant

When you stay at Hinanoyado Chitose in Tokamachi, you'll be steps from Matsunoyama Onsen. This ryokan is 19.1 mi (30.7 km) from Joetsu International Ski Area and 23.3 mi (37.5 km) from Gala Yuzawa.

Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on a limited basis.

Enjoy recreation amenities such as karaoke or take in the view from a garden. This ryokan also features complimentary wireless Internet access, shopping on site, and a fireplace in the lobby.

At Hinanoyado Chitose, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily for a fee.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. A train station pick-up service and a train station drop-off service are complimentary for guests. This business-friendly ryokan also offers a library, karaoke, and a garden. Complimentary self parking is available on site.

Hinanoyado Chitose has designated areas for smoking.

  • Library
  • Luggage storage
  • Elevator
  • Karaoke
  • Free train station drop-off
  • Shopping on site
  • Designated smoking areas
  • Front desk (limited hours)
  • Free train station pickup
  • Restaurant
  • Total number of rooms - 31
  • One meeting room
  • Free self parking
  • Number of floors - 4
  • Free WiFi
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Hinanoyado Chitose offers 31 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a limited basis.

  • Air conditioning
  • Television
  • Refrigerator
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Turndown service
  • Bidet
  • Free WiFi
  • Limited housekeeping
  • Heating
  • Bed sheets available - no

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Hinanoyado Chitose has a restaurant on site.

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service not has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Ryokan Chitose Tokamachi
  • Chitose Tokamachi
  • Hinanoyado Chitose Inn Tokamachi
  • Hinanoyado Chitose Inn
  • Hinanoyado Chitose Tokamachi
  • Ryokan Chitose
  • Hinanoyado Chitose Ryokan
  • Hinanoyado Chitose Tokamachi
  • Hinanoyado Chitose Ryokan Tokamachi

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

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