Located in Thurso, Castletown Hotel is in the historical district, a 1-minute drive from Dunnet Bay Beach and 5 minutes from Dunnet Bay Distillery. .This family-friendly hotel is 5.3 mi (8.5 km) from UHI North Highland - Environmental Research Institute and 7.2 mi (11.5 km) from Scrabster Ferry Terminal.
What's nearby
The Green - 6 min walk - 0.4 miles
Castlehill Heritage Center - 10 min walk - 0.6 miles
Dunnet Bay Beach - 14 min walk - 0.8 miles
Dunnet Head Lighthouse - 19 min drive - 10.3 miles
Castle of Mey - 22 min drive - 11.2 miles
Getting around
Thurso Station - 9 min drive
Inverness (INV) - 153 min drive
Restaurants
‪The Upper Deck - ‬9 min drive
‪Charlie Chan Chinese Restaurant - ‬6 min drive
‪Northern Sands - ‬4 min drive
‪Park Hotel - ‬6 min drive
‪Cafe Tempest - ‬8 min drive
About this property
Castletown Hotel
Castletown Hotel offers 28 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 individually decorated guestrooms. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features wedding services, tour/ticket assistance, and a reception hall.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Onsite venue - This family restaurant serves breakfast and dinner. Open daily.
Bar Lounge - This bar specializes in local and international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free uncovered self parking on site
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bar Lounge
Things to do
Arcade/game room
Library
Family friendly
Arcade/game room
Laundry facilities
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Raised toilet seat
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 buildings
2 floors
Reception hall
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Property payment types
Important information
Optional extras
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property class
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso
Castletown Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room and bathroom were small but clean. Staff was very, very helpful and kind. Beds were very comfortable. Hotel is old, but has character. The breakfast was very good and generous.
Mary
Stayed 1 night in May 2026
Verified review
10/10 Excellent
jane
Feb 20, 2026
Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff and nice reasonably priced food
Room was small, but clean and comfortable. Parking was tight, but adequate. We had an excellent dinner in their restaurant, and breakfast was a buffet, so you can eat what you want.
Good location for the Pentland ferry from Gill’s Bay, about 20 mins. Lovely food, our room on the ground floor was great, small but adequate.Parking also adequate.
great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again
Fantastic place to stay, with delicious food and fantastic staff
Gavin
Stayed 1 night in Jul 2025
Verified review
10/10 Excellent
Dervin
Feb 13, 2026
Liked: Cleanliness, staff & service, amenities
Me and wife had a 1 night stay hotel was very nice our room was nice and clean staff where excellent and made you feel welcomed food was excellent average priced and nice portions the price we payed for 1 night included a excellent breakfast was brilliant
Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it!
Eric Slivoskey
Parking at the back was full, but there is a municipal free parking just accross the road. The breakfast was magnificent. Room was comfortable. Mattress and Duvet are of great quality. Recommended.
Excellent hotel on NC500 route.
Easily parked to rear of property.
Helpful staff with big clean rooms and competitively priced dinner menu in restaurant.
Breakfast was perfect to set us up for the days onward travel.
We stayed in room 18 which was right next to the road on the ground floor.
Was honestly a little noisy with traffic initially but settled in evening and we slept ok.
Suggestions:
King sized beds would be a good improvement as room is big enough.
We were awoken by a group loudly chatting while waiting for a coach pickup outside our window at 7am, so would suggest hotel put a sign on window just asking anyone waiting to be mindful of customers sleeping.
We really enjoyed our stay at this hotel. The staff were superb in looking after us. The hotel is well kept and the room was very comfortable. We had both our evening meal and breakfast and there were plenty of options at each. Service was very good also.
Stefan
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Linda
Aug 18, 2025
Liked: Amenities
We found the room to be very comfortable and en suite superb the dinning area was great and food top class not to mention the friendly staff so helpful really loved our stay would highly recommend it
The room was very clean. Was a nice touch having biscuits on the tea tray. The staff were excellent. Special shout out to Michelle who made sure our stay was special. The breakfast was fantastic. Fresh fruit available. The hot stuff was good to perfection.
We did have evening meals aswell which were also excellent and a great choice and really good value. Parking was available and if the car park was full, there is availability on the street
Sue
Stayed 3 nights in Mar 2026
Verified review
10/10 Excellent
Veryl
Apr 12, 2023
Liked: Cleanliness, staff & service
Great location, friendly staff and excellent free breakfast.