There was false advertising. The pictures on Expedia showed something very very different. The bathroom sink was ridiculously small and narrow and the little shelf above it was placed in such a manner that it was impossible to brush your teeth without spilling on the floor. The staff was unhelpful we we complained about the false advertisement. They put the onus on Expedia, without showing any sense of liability themselves.
Perhaps that is considered good customer service in Europe, but according to Canadian standards, it was awful. Also, some amenities, such a clothing iron and iron board in the room was not available, only on demand. The breakfast (which was not included) was both awful and pricey.
I recommend not booking at this hotel. Stay away. You have been warned.