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Best Western Ferrat

4.0 star property

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Photo gallery for Best Western Ferrat

Free buffet breakfast on weekdays
Lobby sitting area
Exterior
Superior Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
The current price is $70
$70 nightly
$70 total
Jun 14 - Jun 15

Explore the area

View in a map
JUAN REUSCH 445, Temuco, 4780000
  • Place, Casino Dreams Temuco
    ‪6 min walk‬
  • Place, Temuco Shopping Mall
    ‪9 min walk‬
  • Place, German Clinic of Temuco
    ‪16 min walk‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Standard Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2

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About the neighborhood

Temuco

Located in Temuco, Best Western Ferrat is within a 5-minute drive of Temuco Shopping Mall and Temuco Catholic University. .This hotel is 1.3 mi (2 km) from German Becker Municipal Stadium and 1.6 mi (2.6 km) from Cerro Nielol Natural Monument.

What's nearby

  • Casino Dreams Temuco - 6 min walk - 0.4 miles
  • Temuco Shopping Mall - 9 min walk - 0.5 miles
  • German Clinic of Temuco - 16 min walk - 0.9 miles
  • German Becker Municipal Stadium - 4 min drive - 1.1 miles
  • Temuco Catholic University - 5 min drive - 1.5 miles

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Fresa - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Mercato - ‬7 min walk
  • ‪In - ‬4 min walk
  • ‪Papa John's - ‬3 min walk

About this property

Best Western Ferrat

Best Western Ferrat offers 88 air-conditioned accommodations with bathrobes and hair dryers. 42-inch Smart televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 88 air-conditioned rooms featuring iPod docking stations and Smart televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and wedding services. Additional features at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served between 7:00 AM and 10:30 AM on weekdays. A complimentary manager's reception is offered each day.
Best Western Ferrat has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Best Western Ferrat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 219 reviews
Rating 8 - Good. 42 out of 219 reviews
Rating 6 - Okay. 11 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 7 out of 219 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Extremely well managed and service provisions by hotel personnel. A 100%
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, quiet and clean.
Stayed 3 nights in May 2022
Verified

8/10 Good

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff! Good breakfast, and clean rooms
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Pablo

Liked: Amenities
.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Strong cigarette smell in hotel room
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

WAGNER

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verne G

El desayuno fue muy bueno y lo tranquilo que era.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Angel

Liked: Cleanliness, staff & service
No cobrar por mascota. Tal vez pedir una garantía reembolsable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities
Equipe nuito gentil, estacionamento coberto e quarto bem equipado e confortável
Stayed 1 night in Dec 2025