We booked and pre-paid for 3 people to stay at IOTA. When we arrived we were given a room with a bed for 2 and informed that the 3rd person had to sleep in the armchair in the room, or pay an additional 50$ per night. After some discussions, given that we had reserved and paid for 3 people, the staff agreed to prepare a makeshift bed for the 3rd person.
After the first night, we pointed out that the makeshift bed was not, to say it mildly, very comfortable, and thus not very sleep friendly. Management offered us one free breakfast and explained that their hands were tied, while the staff started ridiculing and making fun of us during the rest of our stay (for example giving us derogatory nicknames related to the makeshift bed). After that housekeeping was revoked without any explanation. Add room keys being blocked before check out etc.
By far one of my most bizarre hotel experiences ever. Would not recommend this place, or at least not if you're 3 people and you like sleeping in an actual bed and having access to basic amenities like toilet paper.