Aparthotel

Pacific Palms Resort

3.5 star property

Choose dates to view prices

Photo gallery for Pacific Palms Resort

A paved pathway leading to a building with a white facade and multiple windows, surrounded by lush greenery and palm trees.
A dining table with two bowls, two wine glasses, and a red placemat.
An aerial view of a resort with multiple buildings, a central swimming pool, and surrounding greenery.
A wooden dresser with drawers, a vase with seashells, and a wall-mounted shelf with decorative items.
Outdoor pool, open 8 AM to 9 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included
The current price is $183
$159 nightly
$183 total
Total with taxes and fees
Jul 29 - Jul 30

Explore the area

View in a map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
  • Place, Papamoa Beach
    ‪11 min walk‬
  • Place, Gordon Spratt Reserve
    ‪4 min drive‬
  • Place, Wairakei Reserve
    ‪4 min drive‬
  • Airport, Tauranga (TRG)
    ‪11 min drive‬

Room options

One Bedroom Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Two Bedroom Apartment

  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Two Bedroom Apartment with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Three Bedroom Apartment

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Three Bedroom Apartment with Sofa Bed

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Three Bedroom Villa

  • Garden view
  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds
  • Free WiFi

Two Bedroom Deluxe Apartment

  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

APARTMENT TWO QUEEN BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT DELUXE TWO QUEEN BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT THREE BEDS

  • Sleeps 10
  • Free WiFi

Similar properties

About the neighborhood

Tauranga

Located in Tauranga (Papamoa Beach), Pacific Palms Resort is within a 5-minute drive of Papamoa Beach and Wairakei Reserve. .This family-friendly aparthotel is 10 mi (16.1 km) from Mount Maunganui and 1.6 mi (2.6 km) from Gordon Spratt Reserve.

What's nearby

  • Papamoa Beach - 11 min walk - 0.6 miles
  • Gordon Spratt Reserve - 4 min drive - 2.3 miles
  • Wairakei Reserve - 4 min drive - 2.9 miles
  • Mercury Baypark - 7 min drive - 6.7 miles
  • Mount Maunganui - 16 min drive - 12.4 miles

Getting around

  • Tauranga (TRG) - 17 min drive

Restaurants

  • ‪Special Mention - ‬7 min drive
  • ‪The Goodhome Gastropub - ‬5 min drive
  • ‪Papamoa Beach Tavern - ‬5 min walk
  • ‪Big Bake Bakery - ‬5 min walk
  • ‪KFC - ‬6 min walk

About this property

Pacific Palms Resort

Pacific Palms Resort offers 28 air-conditioned accommodations with washers/dryers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with refrigerators and ovens. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Fenced pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage and a carport

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Crib: NZD 10 per night
  • High chair

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • CD player

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near the airport
  • Near the ocean

Things to do

  • Children's pool
  • Outdoor tennis court
  • Hiking/biking trails nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 2 floors
  • 28 units
  • 6 buildings
  • Built in 2000
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per night
Cribs (infant beds) are available for NZD 10 per night

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10 per night
  • Rollaway bed fee: NZD 30 per night
  • High chair fee: NZD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 9 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pacific Palms Resort Tauranga
Pacific Palms Tauranga
Pacific Palms Resort Papamoa Beach
Pacific Palms Papamoa Beach
Pacific Palms Resort Tauranga
Pacific Palms Resort Aparthotel
Pacific Palms Resort Aparthotel Tauranga

Pacific Palms Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 78 out of 118 reviews
Rating 8 - Good. 33 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel, spacious rooms, great pool area, quiet and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Great staff, great atmosphere, 5 stars
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, relaxing and close to everything.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Christine Erica

Liked: Cleanliness, check-in, communication, listing accuracy
Room was nice and clean and very presentable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

P

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jacinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loveky property with a true resort feeling & amenities. Very friendly & helpful staff. Its location is fantastic.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Katie-Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing stay and will stay again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was good and exactly as stated. We used the pool and the hot tub. Cooked our dinner on the bbq and took it back to the apartment to eat it on the balcony (we were on the second floor overlooking the recreation area). Shopping was an easy walk. The one night stay was very easy and relaxing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great value for a ideal location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

SIMON

Property was really good enjoyed the pool, spa and the location was great being across the road from shops.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ines

Liked: Cleanliness, property conditions & facilities, communication
Great place. Great hospitality.
Stayed 1 night in May 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was well suited for a stay in Papamoa.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
We found Pacific Palms very lovely,fantastic host ,very central to everything,very clean and comfortable. Will definitely stay again.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, communication
Spacious unit, lots of amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, room comfort, communication

Great Family Getaway

Nice Manager, Clean and Roomy. Apartment looking a bit tired. Beautiful Pool, Spa, bbq area with Tennis courts was great for family, handy to shops and food outlets.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Will defintely stay again
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities, communication
Close to the beach
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Stanislavs

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good, cosy place and everything is within 10 minutes drive.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice place to stay. The 2 bedroom apartment was very spacious, and satisfied all our requirements. So close to all the local shops so very easy to get supplies. Unfortunately no time to try the pool or spa, but would have liked to. Would happily stay again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, communication
Fantastic, comfortable, and a very pleasant host. Thank-you.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
The resort staff were very friendly and happy to deal with any requests we had. The villa was clean but a little dated in terms of decor. We liked the fact that shopping was within walking distance and there was a wide selection of restaurants. Overall I nice quiet place to stay.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice. Good enough for us to take our daughters away for a night . Andy was very nice in reception and very helpful. Close to the mount and beach
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Lovely place, lovely people. Highly recommend

The property is in a good condition, slightly dated but beautiful and comfy. The room we stayed in was well laid out, and very nice for a family visit. Overall a fantastic place to stay but absolute cherry on top was the service. The management are so kind, and thoughtful. I left them a pack of lollies to say thanks because after a previous bad experience somewhere else they really made up for it.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities, communication
Very clean
Stayed 5 nights in Jan 2025