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Aparthotel

Capri On Pilot Bay

Property class: 4

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Photo gallery for Capri On Pilot Bay

On the beach
On the beach
Standard Apartment, 1 Bedroom | Bathroom | Hair dryer, towels, soap, shampoo
A modern multi-story building with a flat roof, a staircase, and a parking area.
A multi-story hotel with a reception area, parking, and a clear sky.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
5 The Mall Street, Tauranga, 3116
  • Place, Mount Maunganui
    ‪3 min walk‬
  • Place, Mount Hot Pools
    ‪3 min walk‬
  • Place, Maunganui Beach
    ‪5 min walk‬
  • Airport, Tauranga (TRG)
    ‪8 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, a headboard, two bedside tables with lamps, a wall-mounted picture, and a window with curtains.

Family Apartment, 2 Bedrooms

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, 2 Bathrooms

A hotel room with a bed, bedside tables, a bathroom with a toilet and sink, and a painting on the wall.

Superior Apartment, 2 Bedrooms, 2 Bathrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with a sofa, a coffee table, and a dining table with chairs. There is a television on a stand and a window with curtains.

Standard Apartment, 2 Bedrooms

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio, 1 Queen Bed

A modern hotel room with a bed, a television, a desk, and a balcony with curtains.

Studio, 1 Queen Bed

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Small Two-bedroom Apartment

A modern living room with a grey sofa, a dining table with chairs, a kitchen area, and a balcony with outdoor furniture.

Small Two-bedroom Apartment

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Business Studio, 1 Queen Bed

A modern bedroom with a bed, bedside lamp, and a sign indicating a beach direction.

Business Studio, 1 Queen Bed

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a bed, a bedside table, a lamp, a painting on the wall, and a window with curtains.

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tauranga

Located in Tauranga (Mount Maunganui), Capri On Pilot Bay is within a 5-minute walk of Mount Maunganui and Bay of Plenty. .This beach aparthotel is 0.1 mi (0.1 km) from Pilot Bay Beach and 0.2 mi (0.2 km) from Mount Hot Pools.
View more Aparthotels in TaurangaOpens in a new window

What's nearby

  • Pilot Bay Beach - 1 min walk - 0.1 miles
  • Mount Maunganui - 3 min walk - 0.2 miles
  • Mount Hot Pools - 3 min walk - 0.2 miles
  • Maunganui Beach - 5 min walk - 0.3 miles
  • Blake Park - 3 min drive - 1.6 miles

Getting around

  • Tauranga (TRG) - 16 min drive

Restaurants

  • ‪Salt Water - ‬13 min walk
  • ‪pier 1 - ‬10 min walk
  • ‪Latitude 37 - ‬13 min walk
  • ‪The Wave Cafe - ‬10 min walk
  • ‪Solera - ‬12 min walk

About this property

Capri On Pilot Bay

Capri On Pilot Bay offers 17 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium satellite channels. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 17 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and barbecue grills.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Weekly housekeeping

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 17 units
  • 2 floors
  • 3 buildings
  • Built in 1999
  • Electric car charging station

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out fee: NZD 40

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 40 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: NZD 40
  • Rollaway bed fee: NZD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Capri Pilot Bay Apartment Mount Maunganui

Capri Pilot Bay Apartment

Capri Pilot Bay Mount Maunganui

Capri Pilot Bay

Capri On Pilot Bay Tauranga

Capri On Pilot Bay Aparthotel

Capri On Pilot Bay Aparthotel Tauranga

Capri On Pilot Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 232 reviews
Rating 8 - Good. 77 out of 232 reviews
Rating 6 - Okay. 13 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay!!
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay, close to the hot pools and with a great view of the bay!!
Verified review

8/10 Good

LIN

Liked: Amenities, property conditions & facilities, communication
Lovely stay. Apartment was lovely and clean and we enjoyed the peace and quiet Reco.mend
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location excellent facilities with all the Sky channels
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about our stay at Capri. Our host at check-in was absolutely lovely and the place was awesome. We'll be back for sure.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Tania

Liked: Amenities, communication
The location was brilliant. The apartment is a little run down. Duck tape fix on black vinyl dining chairs, drier door broken, basin grimy and we ran out of hot water when I washed my hair, hubby had a cold shower! Stayed there before but in an apartment I think privately owned and rented which was much nicer.
Stayed 6 nights in Sep 2022
Verified review

4/10 Poor

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay. We had a 2 bed apartment, with views along the drive to the bay. Everything was extremely clean, a well equipped kitchen, and very good aircon in the lounge. We also had a garage allocated. Location is excellent, with the bay across the road from the hotel, a two minute stroll to the Pacific, and several cafes just around the corner. About 10 minutes walk to the main shopping/dining area with plenty of restaurants if you want to eat out. The only minor disappointment was the pool, which is a lot smaller than the photo suggests, and is shared with the apartments behind. That said, we would have no hesitation in stopping here again, or recommending to amyone else.
Stayed 6 nights in Feb 2023
Verified review

6/10 Okay

Robyn

Noisy neighbours which would have been dealt with better had the managers been onsite
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, communication
Check in was very easy and great communications with the owners.
Stayed 2 nights in May 2022
Verified review

2/10 Terrible

isabel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
No internet in the room - despite making reception aware of the issue nothing was fixed. I missed a very important international zoom meeting because of no internet. I also asked for a spare set of sheets so I could change the bed when my son slightly wet the sheets. Reception said that they were not a service station and I would be charged for these sheets. Floor downstairs was concrete and very cold - even in autumn. We were not aware of heaters available in the room, but when found both heathers were broken. A great locations but reception and internet was deplorable.
Stayed 6 nights in Apr 2022
Verified review

6/10 Okay

Lynette

Liked: Communication
Enjoyed the beautiful pool and gym area. No cleaning products or cloths for any spills. Dust under the beds and skirting boards. Bathroom shower drain very dirty and blocked. Staff were lovely
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

Billy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, walking distance to everything. Very handy.
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Nalisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
AMAZING PLACE! close to everything! would stay here again!
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, room comfort, communication

Lovely place to stay

Lovely place to stay, clean ad well appointed Onsite parking and within walking distance to beach and town
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication

Very enjoyable

Great location and friendly and courteous personnel. Exceeded our expectations.
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Corrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a fabulous weekend!!! Surrounding properties were quite noisy at times, and could be heard clearly from the main bedroom Excellent communication from the property managers and a pleasant farewell Would definitely recommend 😊
Stayed 2 nights in Mar 2022
Verified review

2/10 Terrible

Callum

There was no one in reception and they didnt answer the phone so I could nit get a key and I had to find another accomodation
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and easy, staff were very welcoming and respectful.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved this property! Best location and lovely owners!
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
No hot water for two days, was a bit of a paid.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed at this property a few times now and it is always consistent in quality with good comms surrounding check in etc. Location is close to most places you'd want.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The unit was very spacious with good views from upstairs. Good outdoor areas too.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, clean, tidy, nice layout and modern. Very happy
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and service. Excellent communication on check in.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best value in Mount Maunganui. Apartments are very clean and spacious. Close to the Mauao and all the shops and cafes. 2nd time at Capri, and will return again.
Stayed 2 nights in Jul 2021