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Palm Hotel

Property class: 3.5

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Photo gallery for Palm Hotel

A hotel room with a bed, a desk with a computer, a chair, and a view of the city through large windows.
A modern hotel lobby with a black sofa, two armchairs, a glass coffee table, and a colorful painting above the sofa.
A balcony with two white chairs, a glass table, and a vase with flowers.
A hotel reception area with a modern design, including a reception desk, a sofa, a coffee table, and a painting on the wall.
An elevator, a staircase, and a sign for the Palm Hotel.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jr. San Pablo de la Cruz, Tarapoto, San Martín, 22202
  • Place, Plaza de Armas de Tarapoto
    ‪3 min walk‬
  • Place, Museo Regional
    ‪3 min walk‬
  • Place, Takiwasi Center
    ‪10 min walk‬
  • Airport, Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪5 min drive‬

Room options

View all photos for Executive Studio Suite, 1 King Bed, City View

A hotel room with a bed, a desk, and a large window.

Executive Studio Suite, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room, Non Smoking, City View

A hotel room with a bed, a desk with a computer, a chair, and a view of the city through large windows.

Executive Single Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Panoramic Double or Twin Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Standard Single Room, Accessible

A hotel room with a bed, bedside tables, a wardrobe, a desk, and a chair.

Standard Single Room, Accessible

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Accessible

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a curtain.

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, each with an orange bedspread and white pillows. There is a bedside table with a lamp and a phone. The room has a wooden headboard, a mirror, and a door leading to another room.

Superior Double or Twin Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

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About the neighborhood

Tarapoto

Palm Hotel is centrally located in Tarapoto, a 3-minute walk from Plaza de Armas de Tarapoto and 11 minutes by foot from Takiwasi Center. .This hotel is 1.9 mi (3.1 km) from Tarapoto National University of San Martin and 5.7 mi (9.1 km) from Petroglifos de Polish.

What's nearby

  • Plaza de Armas de Tarapoto - 3 min walk - 0.2 miles
  • Museo Regional - 3 min walk - 0.2 miles
  • Takiwasi Center - 10 min walk - 0.6 miles
  • Tarapoto National University of San Martin - 4 min drive - 2.2 miles
  • Centro Urku - 14 min drive - 2.6 miles

Getting around

  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 13 min drive

Restaurants

  • ‪La Quinilla - ‬3 min walk
  • ‪La Patarashca Restaurant - ‬1 min walk
  • ‪El Bijao - ‬3 min walk
  • ‪Montañitas - ‬1 min walk
  • ‪La Jardinería - ‬3 min walk

About this property

Palm Hotel

Palm Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Treat yourself to a stay in one of the 20 individually decorated guestrooms, featuring heated floors and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Palm Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 43-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 20 per vehicle (one-way, maximum occupancy 3)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20604051950

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palm Hotel Hotel
Palm Hotel Tarapoto
Palm Hotel Hotel Tarapoto

Palm Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was not kind and wifi never works in any floor.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Me gustó la limpieza. No me gustó: -No hay servicio a la habitación. -Aire Acondicionado, malogrado.
Stayed 4 nights in Dec 2021
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Pienso que el hotel debería de estar más atento a sus huéspedes
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2020