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Verona Resort & Spa

3.5 star property

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Photo gallery for Verona Resort & Spa

Interior
Ocean View Suite | Living room | TV
Interior entrance
Outdoor pool
Interior entrance

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
188 Tumon Bay Road, Tamuning, 96913
  • Place, Matapang Beach Park
    โ€ช7 min walkโ€ฌ
  • Place, Ypao Beach Park
    โ€ช12 min walkโ€ฌ
  • Place, Tumon Beach
    โ€ช19 min walkโ€ฌ
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    โ€ช2 min driveโ€ฌ

Room options

View all photos for Run of House

Run of House | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Run of House

  • Mountain view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Room

Ocean View Room | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Ocean View Room

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle

Ocean View Suite

  • Ocean view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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4.2 out of 5, Very Good, 1,698 reviews
$113 nightly
The price is $126
Jun 14 - Jun 15
Total with taxes and fees
Guam Plaza Resort

About the neighborhood

Tamuning

Located in Tamuning (Tumon), Verona Resort & Spa is within a 15-minute walk of Tagada Guam Amusement Park and Matapang Beach Park. .This hotel is 0.6 mi (0.9 km) from Ypao Beach Park and 0.8 mi (1.3 km) from Tumon Sands Plaza.

What's nearby

  • Matapang Beach Park - 7 min walk - 0.4 miles
  • Ypao Beach Park - 12 min walk - 0.7 miles
  • Tumon Beach - 19 min walk - 1.0 mile
  • Tumon Sands Plaza - 1 min drive - 1.0 mile
  • T Galleria by DFS - 2 min drive - 1.2 miles

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 7 min drive

Restaurants

  • โ€ชCafรฉ Gudcha Coffee And Tea - โ€ฌ7 min walk
  • โ€ชLittle Caesars Pizza - โ€ฌ6 min walk
  • โ€ชHaagen Dazs - โ€ฌ6 min walk
  • โ€ชCalifornia Pizza Kitchen - โ€ฌ9 min walk
  • โ€ชSkylight PIC - โ€ฌ5 min walk

About this property

Verona Resort & Spa

Verona Resort & Spa offers 50 air-conditioned accommodations with coffee/tea makers and slippers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include separate bathtubs and showers, spring water baths, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature spring water baths and complimentary toiletries.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Verona Resort & Spa. Breakfast is available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Breakfast is available for a surcharge each morning.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: USD 16.50 per person

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 16.5 per person
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Verona Resort
Verona Resort Tamuning
Verona Tamuning
Verona Resort Spa
Verona Resort Spa
Verona Resort & Spa Hotel
Verona Resort & Spa Tamuning
Verona Resort & Spa Hotel Tamuning

Verona Resort & Spa Reviews

Reviews

5.2
Rating 10 - Excellent. 28 out of 555 reviews
Rating 8 - Good. 91 out of 555 reviews
Rating 6 - Okay. 159 out of 555 reviews
Rating 4 - Poor. 144 out of 555 reviews
Rating 2 - Terrible. 133 out of 555 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The staff were friendly and helpful. We did not utilize the facilities as we were there for a conference. Room was clean. It was very quiet. Parking was not an issue.
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel around 3:30am but the check-in time is 3:00pm and I paid additional early checked-in. Is there any way you can early check-in at your hotel. around 10:00am or little bit early?
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Under the beds was not swept. Customer service is bad. I did not get the room I requested for.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋ฒ ๋กœ๋‚˜ ์ถ”์ฒœํ•ด์š”

์œ„์น˜๋Š” ๋ ŒํŠธ๋ฅผํ•ด์„œ ํฐ๋ถˆํŽธํ•จ์€ ์—†์—ˆ๊ณ  ๋„์Šค๋ฒ„๊ฑฐ๊ฐ€ ๋„๋ณด๋กœ ๊ฐ€๋Šฅํ•œ ๊ฑฐ๋ฆฌ์—์š”. ์ˆ˜์˜์žฅ๋„ ํ•œ์ ํ•˜๊ณ  ๋ฐฉ๋„ ๊นจ๋—ํ–ˆ์–ด์š”. ์ƒค์›Œ๊ธฐ๊ฐ€ ๊ณ ์ •ํ˜•์ธ๋ฐ ์ค„์ด ์งง์€๊ฑฐ๋ž‘ ๋ฌผ๋น ์ง์ด ์•ˆ๋˜์„œ ์ข€ ๋ถˆํŽธํ–ˆ์–ด์š”. ๊ณต์šฉํ™”์žฅ์‹ค์€ ์•ˆ์“ฐ์‹œ๋Š”๊ฒŒ ์ข‹์„๋“ฏํ•ด์š”^^;; ๋ฐฉ์Œ์ด ์•ˆ๋˜๊ธดํ•œ๋ฐ ํฌ๊ฒŒ ๋ถˆํŽธํ•˜์ง€๋Š” ์•Š์•˜์–ด์š”~ ์ „๋ฐ˜์ ์œผ๋กœ ๊ฐ€๊ฒฉ๋Œ€๋น„ ๋งŒ์กฑํ•ฉ๋‹ˆ๋‹ค^^
Stayed 5 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ตœ์•…์ด์—์š” ์ •๋ง....... ๊ณฐํŒก์ด๋ƒ„์ƒˆ๋‚˜๊ณ  ์ง„์งœ ์ตœ์•… ๋ช‡์‹œ๊ฐ„ ์‰ฌ๋ ค๊ณ  ๋“ค์–ด๊ฐ„๊ฑฐ์˜€๋Š”๋ฐ ๋„์ €ํžˆ ๋ชป ์žˆ๊ฒ ์–ด์„œ ์ƒค์›Œ๋งŒ ํ•˜๊ณ  ๋‚˜์™”์–ด์š” ์ˆ˜๊ฑด๋„ 1์žฅ ์ฝ˜์„ผํŠธ๋„ ์•ˆ๋˜๊ณ  ์ „ํ™”๊ธฐ๋„ ๋ฝ‘ํ˜€์žˆ๊ณ 
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
้ƒจๅฑ‹ใซWi-FiใŒใปใ—ใ„ใ€‚
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location was great. Staff was friendly. No wifi in room. Aircon not adjustable too cold. No room service. Both wi fi and roomservice were advertised. Free breakfast buffet so bad we only ate there once. Carpet in hall old, dirty, and worn.
Stayed 6 nights in Mar 2019
Verified

4/10 Poor

MurrayHewitt

Disliked: Cleanliness
This place appears to have been awesome in the 1980s. Generally in a low degree of cleanliness. Carpets in the hallways were stained and wet. They didnโ€™t show up until almost 6pm to clean the room and only then after I asked for it. No wash clothes in the bathroom. Breakfast consistently served 30min after advertised start time. The bathroom wasnโ€™t very clean and the toilet was loose. The elevators were fast and smelled nice? Maybe thatโ€™s enough for you. The breakfast was tasty once it was ready. The price was low and I got what I paid for. With some investment this place is in a good location and has the potential to be a nice hotel.
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ๅ…จไฝ“็š„ใซ่ก›็”Ÿ็š„ใงใชใ„ๆ„Ÿใ˜ใงใ—ใŸใ€‚ ๆ—ฅๆœฌ่ชžๅฏพๅฟœใ‚นใ‚ฟใƒƒใƒ•ใŒใ„ใฆไธๅฏงใซๅฏพๅฟœใ—ใฆใ‚‚ใ‚‰ใˆใพใ—ใŸใ€‚
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room. I'd prefer curtain. Hotel look like it's old but was renovated...cheap kind of renovation.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I would of recommended this Hotel. I won't now they want me to pay for another night that i did not use. There was a communication problem but I'm still required to pay. So i believe this Hotel sucks!!!
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
ใƒˆใƒฉใƒณใ‚ธใƒƒใƒˆใฎใŸใ‚ไธ€ๆณŠใ ใ‘ๅฎฟๆณŠใ—ใพใ—ใŸใ€‚ ้ƒจๅฑ‹ใฏ็ถบ้บ—ใซๆธ…ๆŽƒใ•ใ‚Œใ€ใƒ•ใƒญใƒณใƒˆใ‚นใ‚ฟใƒƒใƒ•ใฎๆ–นใฎๅฏพๅฟœใ‚‚ไธๅฏงใงใจใฆใ‚‚ๅฟซ้ฉใซๅฎฟๆณŠใ™ใ‚‹ใ“ใจใŒใงใใพใ—ใŸใ€‚ ไธ€ๆณŠใ ใ‘ใชใฎใงไธ้ƒฝๅˆใฏๆ„Ÿใ˜ใพใ›ใ‚“ใงใ—ใŸใŒWi-Fiใฏใƒ›ใƒ†ใƒซใฎใƒญใƒ“ใƒผใฎใฟใ—ใ‹ไฝฟ็”จๅ‡บๆฅใพใ›ใ‚“ใงใ—ใŸใ€‚
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
ใ‚ดใ‚ญใƒ–ใƒชใŒใ„ใฃใฑใ„ใงใ‚‹ใ€‚้šฃใฎ้ƒจๅฑ‹ใฎๅฃฐใŒใ‚‚ใ‚ใง่žใ“ใˆใ‚‹ใ€‚ใƒใ‚ฆใ‚นใ‚ญใƒผใƒ”ใƒณใ‚ฐใฏๅ‘ผใ‚“ใงใ‚‚ไธ€ๅ‘ใซๆฅใชใ„ใ€‚ใ‚ตใƒผใƒ“ใ‚นใ‚ฆใ‚ฉใƒผใ‚ฟใƒผใ‚‚ใชใ„ใ€‚ไธŠๅธƒๅ›ฃใ‚‚ใ‚ทใƒผใƒ„ใŒใชใ„
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
์ฒดํฌ์ธ ์‹œ๊ฐ„์ด 3์‹œ์ธ๋ฐ 1์‹œ๊ฐ„์„ ๊ธฐ๋‹ค๋ฆฌ๊ฒŒ ํ•ด๋†“๊ณ  ๊ณ„์† ๋ฌผ์–ด๋ด๋„ ๋ณธ์ธ์€ ๋ชจ๋ฅธ๋‹ค ์ฒญ์†Œ๊ฐ€ ์•ˆ๋๋‚ฌ๋‹ค๋Š” ๋ง๋งŒ ๊ณ„์†ํ•˜๋„ค์š”. ์ €๋ ดํ•˜๋“  ๋ง๋“  ๋‹ค์‹œ๋Š” ์ดํ˜ธํ…” ์˜ค๊ณ ์‹ถ์ง€ ์•Š์•„์š”.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

ๅ€คๆฎตใŒๅฎ‰ใ„ๅ‰ฒใซ้ƒจๅฑ‹ใŒใจใฆใ‚‚ๅบƒใ‹ใฃใŸใ€‚ใŒ้šฃใฎ้ƒจๅฑ‹ใจใƒ‰ใ‚ขไธ€ๆžšใ—ใ‹้š”ใฆใฆ็„กใ„ใฎใงๅคœใฏไบ’ใ„ใฎ้ƒจๅฑ‹ใฎ้ŸณใŒใ‚ˆใ่žใ“ใˆใŸ
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
30๋…„ ๋œ ํ˜ธํ…” ๊ฐ€๊ฒฉ์€ ์ €๋ ด ๊ณต์กฐ์‹œ์„ค์ด ๋‚™ํ›„๋œ๊ฑฐ๊ฐ™์•„ ๋ƒ„ใ……ใ…๊ฐ€ ์ข€ ๋‚จ
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
ๆŒ‡ๅฎšใ—ใฆใ„ใŸ้ƒจๅฑ‹ใจ้•ใฃใฆใ„ใŸใ€‚ใƒชใ‚พใƒผใƒˆ & ใ‚นใƒ‘ใจ่ฌณใ†ๅ‰ฒใซใฏใ‚นใƒ‘ใฏๅปƒๆฅญใ—ใฆใ„ใŸใ€‚ๅๅ‰ใ‚’ๅค‰ใˆใ‚‹ในใ
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
ๅคงๅค‰ๆบ€่ถณใงใ—ใŸใ€‚ใพใŸๆณŠใพใ‚ŠใŸใ„ใจๆ€ใ„ใพใ™
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Ak

Liked: Staff & service, property conditions & facilities
็ซ‹ๅœฐใŒ่‰ฏใใ€ไฝ•ใ‚‚ไธๅๅˆ†ใชใๆฅฝใ—ใ‚€ใ“ใจใŒใงใใพใ—ใŸใ€‚ ใ‚ทใƒงใƒƒใƒ”ใƒณใ‚ฐใ‚’็›ฎ็š„ใจใ—ใŸๆ—…่กŒใฎๅ ดๅˆใซใฏๅฐ‘ใ—็น่ฏ่ก—ใ‹ใ‚‰้ ใ„ใ‹ใ‚‚ใ—ใ‚Œใพใ›ใ‚“ใŒใ€็งใฎๅ ดๅˆใฏใƒ€ใ‚คใƒ“ใƒณใ‚ฐใŒ็›ฎ็š„ใ ใฃใŸใŸใ‚ใ€ไฝ•ใ‚‚ๅ•้กŒใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚ ใŠ้ƒจๅฑ‹ใ‚‚ใ‚ทใƒผใƒ„ใฎไบคๆ›ใฏ็’ฐๅขƒไฟ่ญทใฎใŸใ‚ใงใใ‚‹ใ ใ‘ใ—ใฆใ„ใชใ„ใจใ—ใฆใ€ใ‚ดใƒŸใฎ็‰‡ไป˜ใ‘ใจใ‚ฟใ‚ชใƒซใฎไบคๆ›ใ‚’ใ—ใฆใ„ใŸใ ใใพใ—ใŸใŒไฝ•ใ‚‚ๅ•้กŒใชใ‹ใฃใŸใงใ™ใ€‚ ๏ผ‘ใค้›ฃใ‚ใ‚Šใจใ—ใŸ็‚นใงใฏ้‡‘ๅบซใŒใชใ‹ใฃใŸใŸใ‚ใ€่ฒด้‡ๅ“ใฏใ™ในใฆๆŒใกๆญฉใใพใ—ใŸใ€‚ ้‡‘ๅบซใŒใ‚ใ‚‹ใจไพฟๅˆฉใ ใชใจๆ€ใ„ใพใ—ใŸใ€‚
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty poor service no services no daily maid not at all what I expected
Stayed 5 nights in Feb 2019
Verified

4/10 Poor

ใƒ”ใƒผใƒŠใƒ„

Disliked: Cleanliness, staff & service, property conditions & facilities
ๆœ้ฃŸไป˜ใใงใ‚ใฃใŸใŒ้ฃŸๅ ‚ใ‚‚ๆญฃๅผใงใชใๅ†…ๅฎนใ‚‚ไธ€้€ฑ้–“ๅŒใ˜ใ‚‚ใฎใงๅคฑๆœ›ใ—ใŸใ€‚ใƒ—ใƒผใƒซใ‚‚ๅฃใซๅ›ฒใพใ‚Œใฆใƒชใ‚พใƒผใƒˆใƒ›ใƒ†ใƒซใฎๆง˜ใ‚’ใชใ—ใฆใชใ„ใ€‚ ้ƒจๅฑ‹ใฎ้€ ใ‚Šใ‚‚ๆ‚ชใๅคœใฏๅˆฅ้ƒจๅฑ‹ใฎใƒ‰ใ‚ขใฎ้–‹้–‰ใฎ้ŸณใŒใ†ใ‚‹ใ•ใใฆใญใ‚€ใ‚Œใชใ‹ใฃใŸใ—้ƒจๅฑ‹ใ‚‚ใ‚ซใƒ“่‡ญใ‹ใฃใŸใ€‚
Stayed 7 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
15ๆ™‚ใ”ใ‚ใซ้ƒจๅฑ‹ใซๆˆปใฃใฆใ‚‚ใพใ ๆธ…ๆŽƒใฏ็ต‚ใ‚ใฃใฆใชใใฆใ€้ƒจๅฑ‹ใฎๆธ…ๆŽƒใ‚’ใŠ้ก˜ใ„ใ—ใŸใซใ‚‚้–ขใ‚ใ‚‰ใšๅค•ๆ–นๆˆปใฃใฆใ‚‚ๆธ…ๆŽƒใ—ใฆใพใ›ใ‚“ใงใ—ใŸใ€‚ ่ซฆใ‚ใฆใ€้ƒจๅฑ‹ใฎใ‚ณใƒƒใƒ—ใฎไบคๆ›ใ ใ‘ใงใ‚‚ๆ€ใ„ใŠ้ก˜ใ„ใ—ใŸใ‚‰ใ€ไธๆฉŸๅซŒใใ†ใช้ก”ใงใ‚ฐใƒฉใ‚นใ‚’ๅ–ใ‚ŠใซๆฅใŸใ€‚ ไป–ใ‚‚่‰ฒใ€…ใจใ‚ใ‚Šใพใ—ใŸใŒใ€ๆฌกใฏใชใ„ใƒ›ใƒ†ใƒซใงใ™ใ€‚
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is completely rundown. Whole building needs a fresh coat of paint and routine maintenance and upgrades. Trimming in the room coming apart. Broken door handle on entrances. WiFi only available in the lobby. What hotel resort in 2019 doesnโ€™t offer WiFi in the hotel room?
Stayed 5 nights in Feb 2019
Verified

2/10 Terrible

Juan Pan T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Guam Hotel

Verona is poorly service and lacks decent cleanliness. Housekeeping need retraining to clean the rooms and walk ways. It is one hotel that i would never again stay or even recommend. Extremely dirty and saw dead roaches too.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
๋ฌผ์ด 5์‹œ๊ฐ„ ๋™์•ˆ ์•ˆ ๋‚˜์˜ค๊ณ , ์ „๊ธฐ๊ฐ€ ๋‚˜๊ฐ€๊ฑฐ๋‚˜ ์—˜๋ฆฌ๋ฒ ์ดํ„ฐ๊ฐ€ ๊ณ ์žฅ์ด ๋‚˜์„œ ๊ณ ์ƒ์„ ํ•˜๊ณ , ํ™”์žฅ์‹ค ์„ธ๋ฉด๋Œ€ ๋ฌผ์ด ๋ฐ”๋‹ฅ์œผ๋กœ ์„ธ์„œ ๋ฐฉ์„ ์˜ฎ๊ฒจ์•ผ ํ–ˆ์ง€๋งŒ, ์ง์„ ์˜ฎ๊ฒจ์ฃผ๋Š” ์ง์›์ด ์—†์–ด์„œ ๊ณ ์ƒ์„ ํ•ด์•ผ ํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Ÿผ์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ , ์ง์›๋“ค์ด ์นœ์ ˆํ•ด์„œ ๋ฌด์‚ฌํžˆ ๋„˜๊ธธ ์ˆ˜ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค. ํ˜ธํ…” ์ž์ฒด๊ฐ€ ๋‚ก์•„์„œ ๊ทธ๋Ÿฐ ๊ฒƒ์ธ๋“ฏ ํ•œ๋ฐ, ์œ„์น˜๋„ ๋‹ค๋ฅธ ์–ด๋–ค ํ˜ธํ…”๋ณด๋‹ค ์ข‹๊ณ , ํ’๊ฒฝ๋„ ๋ฐ”๋‹ท๊ฐ€ ๊ทผ์ฒ˜๊ฐ€ ์•„๋‹Œ๋ฐ๋„ ๋ถˆ๊ตฌํ•˜๊ณ , ์ข‹์€ ํŽธ์ด๋ฏ€๋กœ, ์‹œ์„ค์ ์ธ ๋ถ€๋ถ„๋งŒ ๊ฐœ์„ ์ด ๋œ๋‹ค๋ฉด ๋‹ค์‹œ ๋ฌต์„ ์šฉ์˜๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.
Stayed 21 nights in Jan 2019