Pacific Star Resort and Spa

Choose dates to view prices

Daily cooked-to-order breakfast for a fee

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

Explore the area

627b Pale San Vitores Road, Tumon, Tamuning, 96913

Place, Ypao Beach Park
‪8 min walk‬
Place, Matapang Beach Park
‪10 min walk‬
Place, Tumon Beach
‪2 min drive‬
Airport, Guam (GUM-A.B. Won Pat Intl.)
‪2 min drive‬

Room options

In-room safe, desk, iron/ironing board, cribs/infant beds

Ocean View Room with 2 Twin Beds (Hollywood Setup)

Ocean view
344 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Ocean View Room with 1 King Bed

Ocean view
344 sq ft
Sleeps 4
1 King Bed
Free WiFi

Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)

Ocean view
344 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Deluxe Ocean View Room with 1 King Bed

Ocean view
344 sq ft
Sleeps 4
1 King Bed
Free WiFi

Club Level Ocean View with 2 Double Beds

Ocean view
344 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Club Level Ocean View with 1 King Bed

Ocean view
344 sq ft
Sleeps 4
1 King Bed
Free WiFi

Ocean Front Suite with Club Access and King Bed

Ocean view
484 sq ft
Sleeps 4
1 King Bed
Free WiFi

Deluxe Ocean Front Suite with Club Access and 1 King Bed

Ocean view
797 sq ft
Sleeps 4
1 King Bed
Free WiFi

Executive Suite with Club Access and 2 Double Beds

Ocean view
592 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Presidential Suite with Club Access and 1 King Bed

Ocean view
1033 sq ft
Sleeps 4
1 King Bed
Free WiFi

Ocean View Room with 2 Double Beds

Ocean view
344 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Deluxe Ocean View Room with 2 Double Beds

Ocean view
344 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Club Level Ocean View with 2 Twin Beds

Ocean view
344 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

Ocean view
797 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Pool
Spa
Kids pool
Waterslide

$114 nightly

Jul 1 - Jul 2

Total with taxes and fees

About the neighborhood

Tamuning

With a stay at Pacific Star Resort and Spa in Tamuning (Tumon), you'll be within a 10-minute walk of Tagada Guam Amusement Park and Ypao Beach Park. .This beach hotel is 0.9 mi (1.5 km) from Spa Ayualam and 1 mi (1.5 km) from Matapang Beach Park.

What's nearby

Ypao Beach Park - 8 min walk - 0.5 miles
Matapang Beach Park - 10 min walk - 0.6 miles
Tumon Sands Plaza - 1 min drive - 1.0 mile
T Galleria by DFS - 2 min drive - 1.2 miles
Tumon Beach - 2 min drive - 1.0 mile

Getting around

Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive

Restaurants

‪Café Gudcha Coffee And Tea - ‬5 min walk
‪Little Caesars Pizza - ‬8 min walk
‪Haagen Dazs - ‬6 min walk
‪California Pizza Kitchen - ‬8 min walk
‪Skylight PIC - ‬2 min walk

About this property

Pacific Star Resort and Spa

Pacific Star Resort and Spa offers 367 accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chandan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Make yourself at home in one of the 367 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tamuning? This hotel has 5516 square feet (512 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Pacific Star Resort and Spa has a restaurant on site.

Manhattan Steakhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Pool Bar - This poolside bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 25 per person
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

Manhattan Steakhouse
Pool Bar

Things to do

Full-service spa
Gym
Outdoor pool
Sauna

Family friendly

Crib (surcharge)
In-room refrigerator
Laundry facilities
Microwave on request
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

5,516 square feet of conference space
9 meeting rooms

Outdoors

Beach loungers
Garden
On the beach

Full-service spa

8 treatment rooms
Couples treatment rooms
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

19 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave on request
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 35.0 per day

Cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
Cribs (infant beds) are available for an additional fee
Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 8:00 PM

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Property is also known as

Guam Marriott

Guam Marriott Resort

Marriott Guam

Marriott Guam Resort

Marriott Resort Guam

Pacific Star Resort Tamuning

Pacific Star Resort

Pacific Star Tamuning

Pacific Star And Spa Tamuning

Pacific Star Resort and Spa Hotel

Pacific Star Resort and Spa Tamuning

Pacific Star Resort and Spa Hotel Tamuning

Pacific Star Resort and Spa Reviews

7.0

Good

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Verified

6/10 Okay

Verified traveler

Jul 14, 2021

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

I have stayed at this hotel in the past, and the amenities were great. They said that because of covid-19, everything was closed. The restaurants, the spa, the pool, the bars, the gym, the concierge, even some of the entrances to the hotel were all closed. Other hotels seemed to be open and operational. I really wish that they had found a way to make it work. This hotel has a lot of potential, but with everything being closed, I found out hard to overlook the old and aging property. The elevators almost got stuck a few times. The air conditioning could not keep up in the middle of the day. On high cool, our room was up to 77 even with an extra fan from the front desk.

Stayed 10 nights in Jul 2021

Verified

2/10 Terrible

NadiA

Jun 14, 2021

Disliked: Property conditions & facilities, room comfort

Hot, no power for several nights, run down

We have stayed at this hotel many many times, as we travel to Guam for business very frequently. It's getting a little older, but was still a nice hotel until this last trip. The power went out on 3 different occasions during the 10 night stay, effectively locking us out of our rooms until 2 - 4 am on all 3 nights power was out. Additionally, the AC units were not working, and the rooms were incredibly hot, with no air circulation. All the guests were on the 16th floor, and all other floors blocked off (not sure if this was due to Covid or not.) The pool is also closed due to Covid, which is understandable, but frustrating due to the heat. The hotel is getting very run down and definitely needs to make some drastic improvements soon!

Stayed 7 nights in Jun 2021

Verified

4/10 Poor

Verified traveler

Jun 13, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property and service has deteriorated beyond belief.. it used to be a decent place to stay.. no longer there..

Stayed 6 nights in Jun 2021

Verified

6/10 Okay

In sook

Mar 14, 2020

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

..

룸은 눅눅하고 곰팡이냄새가 많이나서 별로였는데..위치나 뷰...바다 근접성은 좋고, 시설도 나름 좋아요(라운드리 등) 베란다 문도 열려서 발코니 나갈수있었고 로비가 젤 시원하고 쾌적하고 좋았어요~^--^ 하지만 룸 냄새는 별로입니다. (바닥이 카페트라...)

Stayed 1 night in Mar 2020

Verified

6/10 Okay

Verified traveler

Feb 5, 2020

Liked: Staff & service

Disliked: Cleanliness

お風呂が古い、錆や汚れが目立つ。水が止まらない。気候のせいなのか、カーペットが常に湿っている。

Stayed 4 nights in Jan 2020

Verified

2/10 Terrible

Verified traveler

Jan 30, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches!!

We had 3 roaches in the room. One on the wall, one and the bed and one on the other bed. They crawled up on my arm while I was sleeping and I had to call the front desk to change the room at 4am in the morning. Security box was broken and even though I asked to fix it, they didn’t do anything about it.

Stayed 5 nights in Jan 2020

Verified

8/10 Good

suman

Jan 29, 2020

Liked: Staff & service

가성비 최고!

직원들은 친절하며 숙소는 가성비는 뛰어납니다.2가족이 잘 머무르다 왔습니다.

Stayed 3 nights in Oct 2019

Verified

6/10 Okay

Joanna

Jan 29, 2020

Liked: Staff & service

The service was outstanding. The people we encountered were extremely friendly. However, the resort needs some help. The AC was mediocre at best. Which created a huge humidity problem. The carpet felt almost damp when you stepped on it barefoot and the tile in the bathroom was actually wet with humidity. The room rarely got below 80 degrees F. Which made it difficult to sleep. To be fair I didn’t report it until the last day. But it was not addressed to my knowledge. The room Smelled stale and moldy as the days went on. With a little TLC this resort could be outstanding. But in this shape definitely not worth the price!

Stayed 4 nights in Jan 2020

Verified

4/10 Poor

Verified traveler

Jan 26, 2020

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

The view was amazing... my kids were happy to be spending the weekend at the hotel. Unfortunately, we checked in @ 3:00pm & checked out at 12:am the following morning. The room was dusty, the carpets felts weird & the AC wasn’t working. We assumed that the room would’ve gotten cold by the evening and tried to remain optimistic about the room.We called front desk around 11:00 pm and was only informed that there was a problem with the AC for the entire building. Thank you to the staff for understanding. I Hope next time around the conditions will improve.

Stayed 1 night in Jan 2020

Verified

8/10 Good

jinwoo

Jan 23, 2020

시설이 오래되었습니다 해변과 수영장이 연결 되어 좋았습니다 무난한 숙소입니다

Stayed 2 nights in Jan 2020

Verified

2/10 Terrible

JONGBAE

Jan 22, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 제로 더러운 일본인 소유의 호텔

40년이 넘은 호텔ㆍ녹슬고ㆍ더운물도 잘 안나오고 ㆍ수리가 전무한 호텔ㆍ10만원 짜리 만도 못한 호텔ㆍㅎㅎ

Stayed 4 nights in Dec 2019

Verified

8/10 Good

Verified traveler

Jan 17, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

룸컨디션은 생각보다 무난했습니다. 풀장은 하나지만 해변이 좋아서 만족했고 장비대여도 쉽고 해변만 관리하는 직원분들이 있어서 좋았습니다. 복잡하지 않고 프라이빗하게 즐기기에 최상입니다.

Stayed 3 nights in Jan 2020

Verified

6/10 Okay

Verified traveler

Jan 17, 2020

Disliked: Amenities, property conditions & facilities

뷰와 바다는 만족하지만 룸상태는 기대안하시는게 좋을거예요. 바다뷰만 보고 간다면 그건 괜찮을듯 해요

Stayed 6 nights in Jan 2020

Verified

8/10 Good

Verified traveler

Jan 17, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

以前も利用したが、静かな感じで良かった。街から少し離れているが、レンタカーが有れば問題無い。名前は、以前のマリオットの方が聞こえが良さそうかな？

Stayed 3 nights in Jan 2020

Verified

4/10 Poor

Verified traveler

Jan 13, 2020

Disliked: Cleanliness, property conditions & facilities

Nope

This whole hotel needs a reno. The rooms are so old and dated. The worst was the dirty and smelly carpet. There was not one place in the room that didn't look delapatated and in need of repair, from the cocking om the shower, old furniture, stainijg, etc. We won't stay here again. It literally felt like staying at some highway inn motel.

Stayed 1 night in Dec 2019

Verified

2/10 Terrible

Verified traveler

Jan 12, 2020

Disliked: Staff & service, amenities, property conditions & facilities

スタッフの数が少ない。コンビニがない。チェックインの1時間前にエクスペディアで予約したのに、予約の確認が取れなくてチェックインに時間が掛かった。

Stayed 1 night in Jan 2020

Verified

8/10 Good

SEULGI

Jan 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3박4일 커플여행 중 2박 머무른후기

아무래도 괌의 모든 숙박시설이 오래됬다보니 이쁘다거나 세련됐다는 느낌은 없었다. 오션뷰였는데, 낮은층이라 수영장에 가려 바다까지는 거의 안보였다. 가격대비 기대했던 크기도아니었다. 생각보다 아담했지만 KBS글로벌 채널이 나오는 TV, 냉장고, 침대,물,타월은 다 있어서 깔끔했다. 다만 슬리퍼가 없어서 맨발로 다닐수가 없어 여분의 신발을 신었는데, 개인용 슬리퍼 신고가기를 추천한다. 직원분들 모두 친절하고 에어컨이 딱 선선하게 틀어져있어서 덥지도 춥지도 않게 잘지냈다. 특히나 수영장 이용이 가능해서 이틀 연속 수영장에서 재밋게놀았다. 프라이빗 비치는 가보지는 못했지만 그냥 에메랄드빛이라 멀리서봐도 이쁘다는거! 주차장을 지나서 나가면 식당가도 있고, 편의점ABC마트도 도보5분거리에있다. 무려 한국인 운영ABC마트이다. 조식도 가격이 조금 비싸긴하지만 깔끔하고 맛있었습니다. 특히 식당 뷰가 오션뷰라서 아침먹다가 쌍무지개봤어요! 피에스타에 하루머무르면서 먹은 조식보다 퍼시픽이 더 좋았습니다.

Stayed 2 nights in Dec 2019

Verified

10/10 Excellent

Jung min

Jan 8, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행으로 적당합니다. 수영장과 해변이 연결되어있어서 매우 좋아요

Stayed 4 nights in Dec 2019

Verified

8/10 Good

YOUNGHWAN

Jan 8, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

퍼시픽 스타 리조트 & 스파 경험담

호텔 위치는 투몬비치와 연결되어 있어 좋았습니다. 근데 내부 시설이 조금 노후되어 있네요. 유지보수가 필요해보입니다.

Stayed 2 nights in Jan 2020

Verified

2/10 Terrible

ERIタン

Jan 6, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

最悪でした！不衛生で。

Stayed 4 nights in Jan 2020

Verified

8/10 Good

Verified traveler

Jan 5, 2020

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

スタッフの対応がとても良く気持ち良く滞在できました。ホテルは古いので、なんだかなぁと思う点は多々ありましたが、グアムのホテル全般が古いのでその点はどこに滞在しても同じようなのかなと思いました。（新しいホテルや全面改修したホテル以外）ただ、ここのホテルはスタッフの明るさや優しさで補われていると思います。カウントダウン花火を部屋から観ることが出来て最高でした。反対側の部屋からだと見えないかもしれません。

Stayed 4 nights in Dec 2019

Verified

6/10 Okay

Verified traveler

Jan 3, 2020

Disliked: Property conditions & facilities

送迎は期待しない方がいい

送迎付きの部屋を予約し、念のためにHotelにも送迎があることを確認していたが、迎えの依頼をしても全く返事がなかった。webサイトからもしましたが無理でした。口コミで「迎えがこなかった」とあったが、夜便だったのかもしれない。そこは期待しない方がいいし、夜便は迎えなしと記載してほしい。設備がかなり古いが、不潔ではなかった。 Hotelを満喫する人には向かない。

Stayed 3 nights in Dec 2019

Verified

6/10 Okay

Verified traveler

Jan 2, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

立地は良いですが、シャワーの出力が弱かったり引き出しの取っ手が壊れてたり設備の老朽化が目立ちました。プライベートプールも他に比べて小さいのでここに泊まるなら隣のPIC(pacific island club)の方がいい笑

Stayed 4 nights in Dec 2019

Verified

10/10 Excellent

azu

Jan 1, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

混雑時にもかかわらず夕日が沈む景色の見える部屋に快く代えていただきました。

Stayed 3 nights in Dec 2019

Verified

6/10 Okay

Verified traveler

Jan 1, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities

スタッフの対応は優しいです。ただ、施設の古さと清掃の雑さは海外の中でも悪い方かと…4人一室だったのですが、二人分の飲み物&シャンプー…日本から持って来てたので、何度も説明するのがめんどくさいので、諦めました。次は違うホテルにします

Stayed 4 nights in Dec 2019

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Ocean View Room with 2 Twin Beds (Hollywood Setup)

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Ocean View Room with 1 King Bed

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Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)

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Deluxe Ocean View Room with 1 King Bed

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Club Level Ocean View with 2 Double Beds

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Club Level Ocean View with 1 King Bed

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Ocean Front Suite with Club Access and King Bed

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Deluxe Ocean Front Suite with Club Access and 1 King Bed

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Executive Suite with Club Access and 2 Double Beds

View all photos for Presidential Suite with Club Access and 1 King Bed

Presidential Suite with Club Access and 1 King Bed

View all photos for Ocean View Room with 2 Double Beds

Ocean View Room with 2 Double Beds

View all photos for Deluxe Ocean View Room with 2 Double Beds

Deluxe Ocean View Room with 2 Double Beds

View all photos for Club Level Ocean View with 2 Twin Beds

Club Level Ocean View with 2 Twin Beds

View all photos for Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

Similar properties

Hotel Nikko Guam

About the neighborhood

Tamuning

What's nearby

Getting around

Restaurants

About this property

Pacific Star Resort and Spa

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Pacific Star Resort and Spa Reviews

Reviews

Good