The apartment itself was nice, but absolutely not worth the hassle and stress of the check-in process.
The company has no real reception desk — only storage lockers for luggage that require you to somehow find a 2 euro coin to use. The check-in instructions were sent through a confusing app/link that would not properly open unless you created/logged into an app account, which was nearly impossible late at night. Because of this, I couldn’t even access or properly read the instructions.
There are also multiple Tallinn City Apartments locations, which made everything even more confusing. After hours of trying to figure it out, multiple phone calls, and asking strangers on the street to help me charge my phone, I finally got into the apartment around 3:30 AM.
For international travelers arriving late, this system is terrible and unnecessarily stressful. A simple reception desk or a normal web link with readable instructions would solve most of these problems.
Nice apartment, but I would not stay here again because the experience was such a nightmare.