6/10 Okay
Wei Wei
Traveled with family
Feb 19, 2026
The location is excellent — just across from Ximending, right next to the metro elevator, and directly opposite a bus stop, which makes getting around very convenient.
However, there are some downsides. The reception is located on Level 13, and the hotel does not provide a luggage trolley. This made things quite difficult, especially since we had multiple heavy suitcases after shopping. Guests have to carry their luggage up and down themselves, and when I asked if I could borrow a trolley, I was told there wasn’t one available. No assistance was offered either, which was challenging as I was travelling with my elderly mother.
We previously stayed at another three-star hotel that did provide a trolley, which made a big difference. This is something to consider if you are travelling with family, young children, or elderly companions.
Personally, I would prefer to pay a bit more to stay at a nearby hotel where the reception is on the ground floor and luggage assistance is available. I also found the staff member on the afternoon shift to be unfriendly and not very helpful, as he seemed to be in a bad mood most of the time.
Wei Wei
Stayed 2 nights in Feb 2026










































