Staff was courteous and helpful - however, my request for a 2 hr early arrival for my elderly husband (to rest pre-surgery aftet long drive) was mot allowed. Accessible room was not ready even after 3pm checkin.
We have stayed here several times and have always been very satisfied with everything. This last time was different- room needed more deep cleaning (floor corners/edges needed sweeping, crumbs on nightstand tops, dirty brown spots on outside of tub, no cups or glasses, had to get new roll toilet paper from office... Whole toilet rocks, is not sealed to floor. (Rm. 110)