With a stay at Hotel Sylva in Sylva, you'll be in the mountains, within a 15-minute drive of Western Carolina University and Nantahala National Forest. .This hotel is 15.4 mi (24.8 km) from Harrahs Cherokee Casino and 20.2 mi (32.5 km) from Great Smoky Mountains National Park.
What's nearby
Jackson County Historic Courthouse - 1 min walk - 0.1 miles
Poteet Memorial Park - 4 min walk - 0.3 miles
Country Side Bowling Lanes - 14 min walk - 0.7 miles
Tuckasegee River - 3 min drive - 2.5 miles
Harrahs Cherokee Casino - 25 min drive - 16.5 miles
Getting around
Asheville Regional Airport (AVL) - 56 min drive
Restaurants
McDonald's - 3 min drive
Jack The Dipper - 4 min drive
Subway - 4 min drive
Zaxby's - 3 min drive
Waffle House - 3 min drive
About this property
Hotel Sylva
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with digital channels.
This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 35 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities, which include a television in a common area and bike parking.
Featured amenities include a business center, express check-out, and luggage storage. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Things to do
TV in common areas
Conveniences
Luggage storage
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Business services
Business center
Meeting room
Outdoors
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Desk chair
Heating
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available
Special check-in instructions
The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: USD 60 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva
Hotel Sylva Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 149 out of 184 reviews
10 - Excellent
149
Rating 8 - Good. 24 out of 184 reviews
8 - Good
24
Rating 6 - Okay. 10 out of 184 reviews
6 - Okay
10
Rating 4 - Poor. 0 out of 184 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 184 reviews
2 - Terrible
1
10/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
Reviews
6/10 Okay
Gina
Traveled with family
Jan 22, 2026
Liked: Cleanliness
There was no hot water.
Gina
Stayed 1 night in Jan 2026
10/10 Excellent
Michiko
Jan 18, 2026
Liked: Cleanliness, staff & service, amenities
The check in and check out system was easy, the room was clean, and they provided blankets and water cups for the dog.
I especially liked how quiet the room was.
I would like to introduce it to my friends, and I would like to use it again and again.
Everything great place.
The hotel has a great location. The staff is always friendly. They usually have reasonable rates. Rooms are small but comfortable and clean.
Charles
Stayed 1 night in Dec 2025
10/10 Excellent
Melinda
Traveled with family
Jan 4, 2026
Liked: Cleanliness, staff & service, amenities
Room was super clean, the beds were comfortable. Great two-night stay:)
Melinda
Stayed 2 nights in Jan 2026
10/10 Excellent
Sharon
Jan 4, 2026
Sharon
Stayed 1 night in Jan 2026
10/10 Excellent
Suyog
Jan 1, 2026
Suyog
Stayed 1 night in Dec 2025
6/10 Okay
Bob
Dec 29, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing particularly bad about the room itself. Hotel was maybe 30% full. Ended up in the half with two floors. The hotel put someone above us and they were stomping around until 1am every night. No noise insulation between rooms on the first and second levels. Very annoying and loud! There was also a lot of road noise as the hotel is very close to the roads.