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Windsor Hotel and Resort

Property class: 5 and above

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Photo gallery for Windsor Hotel and Resort

An indoor swimming pool with a glass ceiling, a staircase, and a sign for Windsor Hotels.
A table set for a meal with a view of a cityscape through large windows.
A spa area with a hot tub, steps leading up to it, and a potted plant.
A spacious lobby with a high ceiling, large windows, and a chandelier.
A reception desk with a Windsor Hotels logo, a modern design with a curved ceiling, and a large window with a view of the outside.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is $61
$53 nightly
$61 total
Total with taxes and fees
Nov 18 - Nov 19

Explore the area

View in a map
103 Airport Rd, Sylhet, Sylhet Division, 3100
  • Place, Adventure World
    ‪15 min walk‬
  • Place, Shrine of Hazrat Shah Jalal
    ‪9 min drive‬
  • Place, Shahjalal University of Science and Technology
    ‪10 min drive‬
  • Airport, Sylhet (ZYL-Osmani Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room

A modern bathroom with a large sink, a mirror, and a toilet.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A large bed with a dark headboard, white bedding, and a patterned carpet. There is a large window with curtains and a view of greenery outside.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

A swimming pool adjacent to a building with geometric patterns and modern lighting.
Grand Sylhet Hotel & Resort
Sylhet
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 88 reviews
$70 nightly
The price is $81
Nov 10 - Nov 11
Total with taxes and fees
Grand Sylhet Hotel & Resort

About the neighborhood

Sylhet

Located in Sylhet, Windsor Hotel and Resort is connected to the airport, within a 15-minute drive of Shrine of Hazrat Shah Jalal and Shahjalal University of Science and Technology. .This family-friendly hotel is within the region of Seven Sisters Falls.

What's nearby

  • Adventure World - 15 min walk - 0.8 miles
  • Shrine of Hazrat Shah Jalal - 9 min drive - 5.4 miles
  • Shahi Eidgah - 9 min drive - 5.0 miles
  • Osmani Museum - 10 min drive - 5.9 miles
  • Shahjalal University of Science and Technology - 10 min drive - 3.4 miles

Getting around

  • Sylhet (ZYL-Osmani Intl.) - 15 min walk

Restaurants

  • ‪MEATUP - ‬7 min drive
  • ‪Kuisine Sylhet - ‬7 min drive
  • ‪Hot Spot - ‬8 min drive
  • ‪Safforn - ‬8 min drive
  • ‪পাচ ভাই রেস্তোরা - ‬8 min drive

About this property

Windsor Hotel and Resort

Windsor Hotel and Resort offers 47 air-conditioned accommodations with safes and complimentary bottled water. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and a 24-hour health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

There are indoor hot springs and outdoor hot springs open between 10:00 AM and 10:00 PM. The temperature in the hot springs is set to 100°F.

Make yourself at home in one of the 47 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as hot springs, a 24-hour health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Spending a day of fun is easy with the theme park shuttle (surcharge).
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Windsor Hotel and Resort has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to midnight
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor/outdoor hot spring
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Indoor hot spring
  • Indoor/outdoor hot spring
  • Manicures/pedicures
  • Outdoor hot spring
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Null
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 10 for check-in between 11:00 PM and 7:00 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-in fee: USD 10 for check-in between 11:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Hot springs access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Windsor Hotel and Resort Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

5.0/10

Cleanliness

2.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were courteous
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there. Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response, but they basically brushed me off. There was no urgency and no accountability. I decided to check out early, and while the hotel promised to refund the remaining nights, they’ve been completely dishonest about it. They denied the refund through Expedia, and despite promising me directly that they’d fix it, they never did. The empty hallways should have been a red flag. Don’t make my mistake. Avoid this place at all costs.
Stayed 4 nights in Mar 2026