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Sydney Central Hotel managed by The Ascott Limited

Property class: 4

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
$128
$128 nightly
$128 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Room amenity

Superior Room

9.2 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(43 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

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Front of property
Mercure Sydney
Chippendale
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,287 reviews
$140 nightly
The price is $154
May 11 - May 12
Total with taxes and fees
Mercure Sydney

About the neighborhood

Sydney

A stay at Sydney Central Hotel managed by The Ascott Limited places you in the heart of Sydney, within a 10-minute walk of Capitol Theatre and World Square Shopping Centre. .This hotel is 0.6 mi (0.9 km) from International Convention Centre Sydney and 0.7 mi (1.1 km) from Hyde Park.

What's nearby

  • University of Technology Sydney - 1 min walk - 0.1 miles
  • World Square Shopping Centre - 5 min walk - 0.3 miles
  • International Convention Centre Sydney - 7 min walk - 0.4 miles
  • Hyde Park - 10 min walk - 0.6 miles
  • Sydney Town Hall - 12 min walk - 0.7 miles

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Outta Coffee - ‬4 min walk
  • ‪Knight's Coffee & Tea Co - ‬2 min walk
  • ‪Sushi Hub - ‬4 min walk
  • ‪Homm Dessert - ‬3 min walk
  • ‪Caysorn Thai - ‬3 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Thomas St Kitchen and Bar, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Sydney? This hotel has 2960 square feet (275 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 90 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 25 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

Pennie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Bed was on the softer side just in case you like firm, fyi. Pool area was adequate. Ray makes the best $3 coffees in lobby. Restaurant had good food and don’t pass on the Whipped Ricotta and honey entree. Staff super nice and pleasant. Great location for exploring large fish market or QVB. Longer walk(40 min), but can to Circular Quay and the Rocks. Train/ Light Rail near by is also an easy option. Would stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Lorette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

8/10 Good

Mrs

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was ok nothing special
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Good value for money for location, hotel quality, buffet breakfast daily and comfortable rooms. Friendly staff with early check in and late checkout.
Stayed 3 nights in Jan 2026

6/10 Okay

Heath

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel needs revamp.
Stayed 2 nights in Jan 2026

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and lovely clean hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
First time stay. I loved everything about this hotel - convenience to the sightseeing, quiet surroundings because the location is slightly off of the busy road, and view from the window was great too. Staff was very friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Jung Youn

Front desk staff named Vee tried to force us into signing up for the hotel group's membership, saying it was "mandatory". When we couldn't get the log in to work and told her we were happy to wait until our normal check in time (which was in 20 minutes), she said don't worry about it. I have never ever had front desk staff try to force me into signing up for a hotel membership, it was always suggested for benefits like early check in. Needless to say this experience has really soured the first impressions of the hotel and its staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great room .. thoughtful and kind staff really helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Wonderful, attentive staff and very comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and “extra touch” with fruit welcome and New Year Party!
Stayed 10 nights in Dec 2025

4/10 Poor

GEUMHWA

Business traveler, Traveled with family
Disliked: Amenities
The alarm rang a few times when I was sleeping. I did not know how to turn it off, so I rang the hotel staff to come to pick up the alarm. No one came. Not enough lifts at the morning peak hours. Had to walk downstairs.
Stayed 2 nights in Dec 2025

6/10 Okay

Troy

Traveled with family
Disliked: Staff & service, amenities
Improvement on breakfast options, selection of coffee and tea in room with free water as a must
Stayed 3 nights in Dec 2025

8/10 Good

Kandiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
hotel is close to restaurant, 5 min walk to train , close to Chinatown, I had to wait long time 9AM to 3:PM for check in because of the rooms not ready. every thing else were ok.
Stayed 5 nights in Dec 2025

8/10 Good

Deepti

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 4 nights in Dec 2025

6/10 Okay

Nadine

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two meals in the restaurant, which were quite good. One was lunch and it was excellent and the other breakfast which was among the best we’ve ever had in a hotel.
Stayed 1 night in Dec 2025

8/10 Good

Tabata

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Localização perfeita, atendentes educados, boa limpeza, so nao gostei ( o que acontece na Australia toda) do meio boxe molhando o banheiro todo. Nota 8,5
Stayed 5 nights in Dec 2025

8/10 Good

Dion

Stayed 4 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness
Friendly, helpful staff. Good location for my purposes.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alister

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location. Breakfast was great. Parking was convenient next door.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025