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Swissotel Sydney

Property class: 5 and above

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Photo gallery for Swissotel Sydney

Serves lunch and dinner
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, minibar, in-room safe, desk
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$193
$175 nightly
$193 total
Total with taxes and fees
Apr 27 - Apr 28

Explore the area

View in a map
68 Market Street, Sydney, NSW, 2000
  • Place, Pitt Street Mall
    ‪2 min walk‬
  • Place, Queen Victoria Building
    ‪2 min walk‬
  • Place, Sydney Tower Eye
    ‪2 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Swiss Advantage Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • Park view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(70 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Club Lounge Access (High Floor)

Signature Room, 1 King Bed, Club Lounge Access (High Floor) | Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Corner

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

With a stay at Swissotel Sydney, you'll be centrally located in Sydney, steps from State Theatre and Queen Victoria Building. .This luxury hotel is 0.4 mi (0.6 km) from Strand Arcade and 0.4 mi (0.7 km) from Pitt Street Mall.

What's nearby

  • State Theatre - 1 min walk - 0.0 miles
  • Westfield Shopping Centre - 1 min walk - 0.1 miles
  • Pitt Street Mall - 2 min walk - 0.1 miles
  • Queen Victoria Building - 2 min walk - 0.1 miles
  • Sydney Tower Eye - 2 min walk - 0.1 miles

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪Metropole - ‬2 min walk
  • ‪T2 - ‬1 min walk
  • ‪Parlour Cucina - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪Esquire Dine + Drink - ‬1 min walk

About this property

Swissotel Sydney

Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 369 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Ten Stories, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has 10958 square feet (1018 square meters) of space consisting of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dmitriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice clean rooms. Very good service with friendly staff. Will definitely stay with Swissotel again next time I'm in Sydney! 10/10 highly recommend 👌
Stayed 4 nights in Jan 2026

10/10 Excellent

Bronwyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast, great bar, excellent reception and room services.
Stayed 1 night in Jan 2026

8/10 Good

Himanshu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is located in a very convenient location and not too far from the airport which makes this as an excellent choice.The room was clean and staff at the reception and concierge were very helpful during our stay. The room condition is good but has a very unique layout. Cleanliness could be improved for the room and maintenance on some areas of the room would be great. Swimming pool area is great too. The only downside is you have to use multiple elevators for your hotel room which sometimes could be a long wait during busy times. Overall, a great place to stay and easily accessible to major attractions CBD has, would recommend.
Stayed 3 nights in Jan 2026

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities
Great staff. Good location. But they need to fix the lifts.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast options, and delicious baked goods.
Stayed 14 nights in Dec 2025

4/10 Poor

Henrik Sleimann

Business traveler
Liked: Cleanliness
Disliked: Staff & service
A hotel that is really run down and now under renovation, where only 2 of 3 elevators was working leading to 10 minutes wait for elevators throughout the day. It was so bad, that hotel staff at peak hours guided guests to the staff elevators to minimize frustrations amongst the guests. When asking the reception for news on when the elevators would be operational again, it was repeatedly told the closed elevator would Be operation next day. We were there for 6 days and the 3rd elevator never worked and finally found a staff member, who admitted the renovation would take the better part of 2 years. In general terms, this is a tourist hotel and definitely not a business hotel. We called 5 times for laundry pickup only to be told to deliver it to the reception ourselves. The WiFi in the rooms worked sporadically at best and prevented the working from the room. When checking out and requesting 4 hrs late check out, it was rejected unless we paid extra despite being told there was plenty of open availability for the specific day. Difficult to see where the 4 star rating comes from.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, amenities
Close to the shopping area, church and accessible to all transportation.
Stayed 2 nights in Jan 2026

8/10 Good

Corey Leigh

Stayed 7 nights in Jan 2026

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service, the staff were so friendly and helpful. Great breakfasts too, really beautiful hotel and kept so clean. A very special place. Plus we had a wonderful afternoon at the spa, enjoying a relaxing massage.
Stayed 4 nights in Jan 2026

8/10 Good

Aik

.
Stayed 3 nights in Jan 2026

8/10 Good

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were fabulois
Stayed 1 night in Jan 2026

10/10 Excellent

Jodii

Wonderful hotel with fantastic
Stayed 3 nights in Jan 2026

10/10 Excellent

mirva

Stayed 3 nights in Jan 2026

10/10 Excellent

Danilo Guintu

Stayed 3 nights in Jan 2026

10/10 Excellent

SUPREET

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect
Stayed 1 night in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
The hotel was very good and in a great position the executive club however a bit of a let down owing the the large number of unruly children . We don’t blame the hotel for this but if parents bring their children into an executive club they should be calm and not screaming
Stayed 7 nights in Dec 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located right in the heart of the city. The rooms are clean, spacious and comfortable. The staff are friendly and helpful.
Stayed 3 nights in Jan 2026

6/10 Okay

Cathy

Traveled with family
Disliked: Property conditions & facilities
I booked for the people but when we got there they only had one bed for two people and when I queried this discrepancy they advised it happens a bit and they advertise as fitting three people because it’s a king size bed so could possibly fit three in the one bed. They couldn’t find a trundle or another room so we could change so one of us slept on the floor the three nights we were there. The other frustration was that each morning it took 15-20 minutes to get a lift that was free to be able to get downstairs and out of the building. It was unfortunate experience as we were keen to stay somewhere near CBD that had gym and pool.
Stayed 3 nights in Dec 2025

6/10 Okay

Mirlin

Liked: Cleanliness, staff & service
Great location. 2 sets of lift gets annoying to get to the room when they aren’t working
Stayed 3 nights in Dec 2025

6/10 Okay

Luisa Franziska

Traveled with family
Disliked: Staff & service, property conditions & facilities
Only two lifts working so long waiting for a lift. and it was a lot of time already full. Coffee in the moring was not good. they had a selfservice coffe machine for 5 starhotel i wish to be served the coffee in the morning or at least a good machine.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lamin

Stayed 9 nights in Dec 2025

10/10 Excellent

Brenton

Stayed 1 night in Dec 2025

10/10 Excellent

Megz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay here again. Kids loved the pool
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 3 nights in Dec 2025