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Novotel Sydney West HQ Hotel

4.0 star property

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Photo gallery for Novotel Sydney West HQ Hotel

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Reception
3 bars/lounges
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$131
$119 nightly
$131 total
Total with taxes and fees
Feb 16 - Feb 17

Explore the area

View in a map
55 Sherbrooke Street, Rooty Hill, NSW, 2766
  • Place, Sydney Coliseum Theatre
    ‪3 min walk‬
  • Place, Western Sydney Parklands
    ‪4 min drive‬
  • Place, Blacktown International Sportspark
    ‪4 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Sydney

With a stay at Novotel Sydney West HQ Hotel in Sydney (Rooty Hill), you'll be a 4-minute walk from Sydney Coliseum Theatre and within a 5-minute drive of Pinegrove Memorial Park. .This hotel is 30.6 mi (49.3 km) from Blue Mountains National Park and 1.9 mi (3.1 km) from Blacktown International Sportspark.

What's nearby

  • Sydney Coliseum Theatre - 3 min walk - 0.2 miles
  • Western Sydney Parklands - 4 min drive - 2.0 miles
  • Blacktown International Sportspark - 4 min drive - 2.0 miles
  • Nurragingy Reserve - 5 min drive - 2.7 miles
  • Pinegrove Memorial Park - 5 min drive - 2.4 miles

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive

Restaurants

  • ‪tnb Coffee - ‬13 min walk
  • ‪Little Bangkok - ‬3 min drive
  • ‪Lone Pine Tavern - ‬19 min walk
  • ‪Mama Lor Restaurant & Bakery - ‬16 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Novotel Sydney West HQ Hotel

Suburban hotel with 6 restaurants and bars
Novotel Sydney West HQ Hotel offers 164 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 164 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at 33Grill Bar & Dining, one of the hotel's many dining establishments, which include 6 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Sydney? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
33Grill Bar & Dining - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Steak & Oyster Co - This bistro specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chu Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Pizzaperta Manfredi - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
New Town Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,222 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

zac

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Aircon was broken and it was a 36 degree day with kids, phone was broken and I informed them and they still tried to call me on it for our breakfast and advertisement was deceiving as it says pool included but it’s free admission to aquatic centre across the road.
Stayed 1 night in Oct 2025

8/10 Good

Ashika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Stayed 6 nights in Sep 2025

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe
Stayed 3 nights in Oct 2025

10/10 Excellent

Selina, Glenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are so lovely and friendly. Convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, comfy bed nice big room, lots of parking and very convenient to train station and bus also walker able to the shops, nice heat pool, big gym which I didn’t have time to use it, great food too. Great staff very friendly and helpful and thanks for the compliment I had in my room ( soft drinks for the 5 days ) I was staying. I had a great time staying in Novotel Hotel, I highly recommended to everyone.
Stayed 5 nights in Sep 2025

8/10 Good

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

moh farhad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean Rooms. Very nice Hotel.
Stayed 3 nights in Sep 2025

2/10 Terrible

Wendy

Traveled with family and small children
Disliked: Cleanliness, staff & service
We asked for an early checkin noting that this might not be available. Was told when we got there, on way to funeral nothing available in whole building. Very short time later that room available but would cost $100. At no point had this been mentioned prior to this point. The staff were not helpful and were rude
Stayed 1 night in Sep 2025

10/10 Excellent

Lale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Families

Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Stayed 1 night in Sep 2025

2/10 Terrible

Ian

Business traveler
Disliked: Staff & service

Unprofessional.

Staff on reception at check in was extremely rude. Don’t know where food was available, said everything was closed. Made it sound like we were the ones wrong when he couldn’t find our second room booking. Just rude and was on a personal call when the front door sliding doors open and he was shouting at the person on the other side.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Stayed 1 night in Sep 2025

8/10 Good

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities nearby was a bonus, but overall a great hotel
Stayed 1 night in Sep 2025

6/10 Okay

DAN

Business traveler
Liked: Cleanliness, staff & service

safest hotel in this area, reasonably price

good options for parking, fitness and dining choices in one location
Stayed 4 nights in Jul 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
We only required one night in the proximity of cemetery/chapel. Our room was splendid and spacious. The bed, not so comfortable. The pillows,for me, terrible. Usually supplied a firm pillow and a soft pillow. Borh were too firm for me. I ended up folding a couple of towel, but I did not sleep. Breakfast delivered to room was poached eggs and spinach. I requested no spinach and received a platefull. The staff were very friendly and the accommodations spotless.
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the motel for the concert. You do get a little road if your room is on that side but overall it was good
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Amy-Louise

Liked: Cleanliness, staff & service
We stayed here due to location next to Coliseum to see a concert. West HQ next door is the only food option (if room service not suitable) which isn’t open for breakfast. Also small TV for a big corner room with a very difficult slow way to choose movies or regular stations was very frustrating. Having a room with a bath/spa would’ve been nice too for the price per night. Said there was a swimming pool but not onsite. It is part of the facility next door which isn’t convenient.
Stayed 1 night in Aug 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jacinta

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
We had to change rooms in the middle of the night with a plumbing issue new room was freezing and nothing from anyone reception staff the next day or management days after. Breakfast was good and restaurant staff were nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here.
Stayed 1 night in Aug 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

ROSHINI

Beautiful place
Stayed 2 nights in Aug 2025