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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
Business center
Outdoor pool, sun loungers
Miscellaneous
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
$132
$120 nightly
$132 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • Place, Riverside Theatres
    ‪2 min walk‬
  • Place, Parramatta Park
    ‪5 min walk‬
  • Place, CommBank Stadium
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(34 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
PARKROYAL Parramatta
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
$162 nightly
The price is $178
Apr 2 - Apr 3
Total with taxes and fees
PARKROYAL Parramatta

About the neighborhood

Sydney

With a stay at Novotel Sydney Parramatta, you'll be centrally located in Sydney, within a 10-minute walk of Parramatta Park and CommBank Stadium. .This spa hotel is 1 mi (1.6 km) from University of Western Sydney Parramatta Campus and 2.2 mi (3.6 km) from Rosehill Gardens Racecourse.

What's nearby

  • Riverside Theatres - 2 min walk - 0.1 miles
  • Parramatta Park - 5 min walk - 0.3 miles
  • CommBank Stadium - 7 min walk - 0.4 miles
  • Westfield Parramatta Shopping Centre - 10 min walk - 0.6 miles
  • University of Western Sydney Parramatta Campus - 2 min drive - 1.2 miles

Getting around

  • Castle Hill Station - 11 min drive
  • Sydney Parramatta Station - 12 min walk
  • Sydney Airport (SYD) - 38 min drive

Restaurants

  • ‪Bay Vista - ‬2 min walk
  • ‪The Meat & Wine Co Parramatta - ‬2 min walk
  • ‪Restaurant 317 - ‬2 min walk
  • ‪Bar 30 - ‬4 min walk
  • ‪Ayam Penyet Ria - ‬3 min walk

About this property

Novotel Sydney Parramatta

Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.
Make yourself at home in one of the 194 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
At Novotel Sydney Parramatta, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 8:30 AM for a fee. Children aged 16 and younger eat free breakfast.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 2583 square feet (240 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.
Children aged 16 and younger eat free breakfast.
Novotel Sydney Parramatta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 81 122 720 722

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jaison

Stayed 7 nights in Nov 2025

8/10 Good

Nicole

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were very friendly, room was clean
Stayed 1 night in Dec 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The parking fee was too expensive at $40 and should have been made available AT THE TIME OF BOOKING not after arrival and having to fill out a lot of silly details again which you already had. Conversely, the breakfast was pre-advised but then it was very reasonably priced. I hope somebody there reads this. Otherwise, great hotel and lovely staff esp on reception.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was basic. There was a fire alarm at 1.30am and we were all evacuated form our rooms- no apologies - no one ushering us to where we should be. We had a long drive and arrived late - then the alarm - poor sleep and an overall very poor experience. Don't stay here
Stayed 1 night in Nov 2025

10/10 Excellent

Neelam

Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not match the photos advertised online. I raised my concerns with staff upon arrival, but unfortunately my wife and I were told that nothing could be done. The bar fridge didn’t work, the TV was very old with a poor-quality picture, and the amenities were not well maintained. There also appeared to be minimal staff on duty. On a positive note, the barman was excellent. However, the coffee was disappointing and really needs a trained barista. Room service was unreliable, and so was the parking. Overall, the fit-out is old and tired, and the experience did not feel worth the price. The food itself was fine, but it was significantly overpriced for what was offered. Unfortunately, I would not recommend staying here based on this experience.
Stayed 2 nights in Nov 2025

2/10 Terrible

Naveena

Stayed 1 night in Nov 2025

2/10 Terrible

ASHISH

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was amazing from 8th floor. well room was too cold, no room sleeper provided even after asking, one room chair was broken, not clean as 4 star hotel. Breakfast table were not clean, juice dispensing center was full of juice spill around, no body cares, I have requested them to clean the area and empty the juice collector. I orders fried eggs, the plate was not clean and not a single decoration, it was looking as if some one has just dump eggs on the plate. . Over all dinning experience was below 4 star standard.
Stayed 4 nights in Nov 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Friendly staff all round, from the front desk to the bar and restaurant team. Only concerns were in the room where the bathroom was in need of some maintenance, the frosting on the window that looks over the shower and toilet was peeling away, allowing visibility in/out. Needed to use rolled up towels to block visibility in. I notified the front desk, so hopefully they action a repair, but it honestly should have been picked up much earlier.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Faasolo

Traveled with family
The breakfast was the same for the 3 days that we were there. Everything else was ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Stayed 2 nights in Nov 2025

2/10 Terrible

Mumtara

Stayed 2 nights in Nov 2025

8/10 Good

Martin

Traveled with group
Liked: Amenities, property conditions & facilities
Staff excellent, Room ok, odd Aircon blasted hot air into the room for 30 mins at 8am. Bathroom not good, chipped sink rim, lot's of mould in the shower, cleaning product residue in all corner's of the bathroom, lot's of flaking paint, so not world class. Trip hazard on entering the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well located - staff friendly and helpful throughout our stay.
Stayed 4 nights in Oct 2025

2/10 Terrible

Corpcap

Liked: Staff & service
Poor breakfast experience
Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Traveled with partner
Liked: Amenities
Was very good all was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room with comfortable bed
Stayed 2 nights in Sep 2025

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025

8/10 Good

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Matelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Randa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Sep 2025