10/10 Excellent
Andrew
Business traveler
Nov 21, 2025
Liked: Room comfort
Disliked: Staff & service
The room was tidy, though there was a noticeable build up of dust on the lamps and tables. The check in experience was very difficult. I rang the doorbell with no response and only got inside when another guest was leaving. After that, I waited about twenty minutes before anyone appeared. There was no bell or instruction at the desk, and even after calling multiple times no one came.
After checking out, I returned briefly after grabbing a coffee and had the same issue. I pressed the doorbell but was not let in, and ended up standing outside in the cold and rain for fifteen minutes while waiting for my ride. The staff member at the desk saw me, I waved, and he still didn’t let me in.
For a hotel, being able to enter safely and freely is important, and the whole experience felt unwelcome and unsafe.
Andrew
Stayed 1 night in Nov 2025
