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Mercure Swansea Hotel

Property class: 4

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Photo gallery for Mercure Swansea Hotel

A breakfast buffet with various food items and condiments.
A coastal landscape with a beach, grassy hills, and a clear sky.
A bar area with multiple liquor bottles, a computer monitor, and red chairs.
A hotel room with a bed, a sofa, and a cityscape mural on the wall.
A modern lobby with a geometric patterned floor, seating areas with yellow and red chairs, and a wall decorated with framed pictures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
$64 nightly
The current price is $77 total
Total with taxes and fees
Nov 27 - Nov 28

Explore the area

View in a map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Swansea.com Stadium
    ‪5 min drive‬
  • Place, Swansea Beach
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪74 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A bed with white bedding and two dark purple pillows, a red patterned bedspread, and a cityscape wallpaper in the background.

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(53 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

A bed with white bedding and two dark purple pillows, a red patterned bedspread, and a cityscape wallpaper in the background.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(20 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

A wooden table with a coffee maker, two water bottles, and a white cup.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

A hotel room with a bed, a sofa, a TV, and a window with curtains.

Family Room, Multiple Beds (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Swansea

With a stay at Mercure Swansea Hotel in Swansea (Llansamlet), you'll be a 4-minute drive from Swansea.com Stadium and 6 minutes from St. Joseph's Cathedral. .This hotel is 3.1 mi (5.1 km) from Dylan Thomas Centre and 4.4 mi (7.1 km) from Swansea Beach.

What's nearby

  • Celtic Trail - 2 min walk - 0.1 miles
  • Swansea.com Stadium - 5 min drive - 2.9 miles
  • Swansea Beach - 13 min drive - 5.9 miles
  • Swansea Marina - 13 min drive - 4.6 miles
  • Mumbles Pier - 36 min drive - 11.5 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min drive
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪Salt Mango Tree - ‬4 min drive
  • ‪Costa Coffee - ‬19 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Mercure Swansea Hotel

Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 119 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite for dinner at the hotel's restaurant, The Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Swansea? This hotel has 4564 square feet (424 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon.
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay will come again , pleasant staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great sized rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, very comfortable room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room, staff very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 night stay! Stayed in privilege room very nice and clean. Restaurant and bar very nice and relaxed ! Food was very good standard and staff were polite and friendly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice stay we had the hotel very clean and the staff are very professional and very helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Easy, free parking. Staff friendly and considerate.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On room had a lake view and the staff were great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big comfy beds. Staff very friendly and approachable. Breakfast was amazing lovely crispy bacon.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great greeting, nice large clean room, welcoming our dog, great breakfast , easy free parking, great value for money.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and accessible, breakfast and all dining was excellent. Staff were helpful and extremely polite.The Room was clean but a bit worn. The hotel could do with a lift , carrying luggage up and down stairs for elderly guests is quite wearing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, was very warm but a fan was provided. The bathroom is a little dated but works & the shower had good pressure so was nice & powerful. The breakfast was good, a buffet selection. The chap on reception was very friendly & helpful. Would recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and so helpful especially all the team on the reception.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay! Excellent from start to finish. Hotel was spotless, the breakfast superb, staff were extremely helpful and pleasant, room and bed were really comfortable and the complimentary Welsh cakes were the cherry on the cake!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Easy to local amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room, just there right thing. Very clean, proper wet room shower. Breakfast was really good with good range of hot and cold items.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very friendly staff on check in and check out,Clean room and very comfortable bed.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, poorly maintained example of a Mercury Hotel. There also appeared to be some longer term visitors staying at the hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely reception and bar / restaurant area. Rooms a bit dated, but large, quiet, with comfy bed. Breakfast decent.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great Breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you would expect with exception of aircon! Room great, staff great, food great. Just a bit hot!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025