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Mercure Swansea Hotel

4.0 star property

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Photo gallery for Mercure Swansea Hotel

Daily buffet breakfast (GBP 17.95 per person)
Point of interest
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property entrance
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
$83
$69 nightly
$83 total
Total with taxes and fees
Feb 13 - Feb 14

Explore the area

View in a map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Grosnez Castle
    ‪17 min walk‬
  • Place, Swansea.com Stadium
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(38 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Iron/ironing board, free WiFi, bed sheets
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  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 916 reviews
$86 nightly
The price is $104
Feb 1 - Feb 2
Total with taxes and fees
The Grand Hotel Swansea

About the neighborhood

Swansea

With a stay at Mercure Swansea Hotel in Swansea (Llansamlet), you'll be a 4-minute drive from Swansea.com Stadium and 6 minutes from St. Joseph's Cathedral. .This hotel is 3.1 mi (5.1 km) from Dylan Thomas Centre and 4.4 mi (7.1 km) from Swansea Beach.

What's nearby

  • Celtic Trail - 2 min walk - 0.1 miles
  • Grosnez Castle - 17 min walk - 0.9 miles
  • Swansea.com Stadium - 4 min drive - 1.9 miles
  • Swansea Beach - 10 min drive - 4.6 miles
  • Three Cliffs Bay Beach - 35 min drive - 14.2 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪The Chocolate Kebab House - ‬3 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Mercure Swansea Hotel

Hotel with free parking, near Swansea.com Stadium
Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 119 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite for dinner at the hotel's restaurant, The Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Swansea? This hotel has 4564 square feet (424 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon.
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 331 out of 1001 reviews
Rating 8 - Good. 413 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Tace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Wendy

Perfect for what I needed although dated and due and upgrade based on the stains on the carpet and seating.
Stayed 2 nights in Oct 2025

4/10 Poor

nathan

Stayed 1 night in Jul 2025

10/10 Excellent

Lyndsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very clean.The staff very friendly bar a great atmosphere.Didnt have breakfast.
Stayed 1 night in Oct 2025

8/10 Good

John

Traveled with partner
Liked: Staff & service, amenities
Large room and bed very comfortable. Decor and general maintenance poor. Gym is ok. I would stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.
Stayed 1 night in Oct 2025

8/10 Good

Roy

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food at the hotel was lovely. We had an evening meal and breakfast. The restaurant staff were very friendly and very attentive. The bar was adequately stocked, but I think they missed a trick. The hotel is pretty close to Penderyn distillery , yet stock nothing of their range. I for one would definitely have spent more at the bar if more Welsh or local beverages had been on offer. A black dragon cider would have been preferable to a bland Singha beer, or a penderyn single malt over whatever generic brand X whisky. The only other issue was the shower in the room was very underpowered. Not sure if it's a water pressure issue, but there was no way to use it effectively without having the shower head in you hand & even then it was not great. Overall, due to the lovely friendly team looking after us,.we would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely setting and ideal for what we wanted, we went to the swansea stadium and it was walking distance.
Stayed 1 night in Oct 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Staff were friendly and helpful. The problem was with the room. I was unable to close the toilet door as the door itself was falling apart, dirty and in very poor condition. I was there for a wedding and everything else was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in Swansea

Clean and comfy room, great staff. Will stay again
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a football match and was well located for this activity. Food was great
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main areas of the hotel are good, clean, modern. The staff in the bar and restaurant were excellent, friendly. I only ate dinner a couple of times, no breakfast or lunch, but the dinner menu was fine, good variety, good quality. Hotel prices obviously, although there are other places not far away as alternatives. I don't know about other rooms but in my room the carpet was clearly way past the time it should have been steam cleaned - lots of staining. While some staining is inevitable due to repeated use, this was far beyond what should be acceptable. The bathroom was ok for the most part but it suffered as many hotels do - water getting under the glass shower (over the bath) door. Consequently there was an area where water gathered and needed to be mopped up after each shower, so the floor looked grubby, although it didn't feel like that. The hotel appears to have a lot of coach parties and business travelers, some of whom stay for weeks, so maybe they are allocated the better rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheppard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The courtyard room was totally piece full! Choice of pillows - sustainable toiletries - fab location - bang on price
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Reasonably priced, staff was very friendly and helpful .
Stayed 1 night in Aug 2025

8/10 Good

Roy

Stayed 1 night in Sep 2025

4/10 Poor

James

Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient.

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley, Bicester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. It left me refreshed for the next day.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025